Likelihood to Recommend I would recommend Adobe CC Express, especially if the colleague were an established Adobe user. The interface is designed so that anyone familiar with Photoshop, Illustrator, InDesign, or any other Adobe software products, will be familiar. This is a product that competes with Canva, but it's great to have the simplicity of Canva with an interface that feels familiar from day one.
Read full review For an overall professional appearance of Vimeo, I think it looks fabulous for the clients we work with. I think it works extremely well to host videos for courses and training that can be paid training. The privacy feature is great for that. I've never used it for going LIVE and wonder if that might be a good option for businesses but since I haven't tried it, I'm not of the capabilities. And I'm not sure how the clients are able to get on the LIVES. It does have so many new features since I started 4 years ago, and that means that there is a higher learning curve if you want to make full use of this platform.
Read full review Pros Out-of-the-box templates save a lot of time and effort for designers and new users. Collaboration to share resources and monitor task status centrally. Great design elements bring a wow factor to digital content. Single design tool for all types of content design. Read full review User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone. Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding. As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video. Read full review Cons Adobe Creative Cloud Express's video possibilities could be improved - I'd really like to see more options for animating text. Animoto is a great example of this. But the video is already improving, so perhaps these options are coming! Sometimes images don't download properly from the web app and I have to download using the phone app and then transfer to my desktop for scheduling. It would be cool if there was an approve / feedback option, so you could request feedback from a team member without having to share a link and send a separate email. Read full review Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service. "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo. Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results. Read full review Usability The overall usability of the software was strong. The application, especially relative to other Adobe services like Photoshop that can demand a lot of knowledge and skill, was highly easy to use. At the same time, that also speaks to the somewhat limited amount of customization opportunities that allow content designers to truly create content that is dynamic, engaging, and different than the standard stuff that floods our vision every day.
Read full review The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Read full review Support Rating Because adobe is so widespread the community support is amazing. I have never actually used adobe support short of their website, but I go to youtube a lot to get my questions answered. You can google any problem you have and not have any issues finding an answer. In my opinion, community support is much more meaningful and helpful than support directly from the company
Read full review Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Read full review Alternatives Considered I used
Canva for a long time, but since we already had the Adobe Creative Suite and Adobe Creative Cloud Express was included, I went ahead and started using Adobe Creative Cloud Express, as it was more cost-effective. Unfortunately, Adobe Creative Cloud Express doesn't offer any content calendar and scheduling, so it was a difficult choice.
Read full review YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
Read full review Contract Terms and Pricing Model Adobe Creative Cloud Express is included with an Adobe Creative Cloud account. Our company has a corporate team membership so it is nice to have a professional and powerful tool that anyone on our team can use for free. The pricing structure of giving the tool away for free will be fundamental to users utilizing the tool. Similar tools, such as Canva, cost significantly more but do not offer the same features
Read full review Professional Services The professional services for Adobe Creative Cloud Express is top notch and should be highly commended. I am thoroughly impressed with how far Adobe has come. In the past, I had several issues with how something were handled, but in the past few years things have been better than ever and they get no complaints from me
Read full review Return on Investment I started with the free version, but I soon found that I was unable to save my custom templates. With the paid plan, The number of templates and art work are greatly increased. Using this subscription was a timesaver, thus saving in creative time. Read full review It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth. The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing. The tool has allowed students in other countries to access content faster. NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive. Read full review ScreenShots Adobe Express Screenshots