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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score8.3 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Pricing
    Adobe WorkfrontJobber
    Editions & Modules
    No answers on this topic
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    Offerings
    Pricing Offerings
    Adobe WorkfrontJobber
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Adobe WorkfrontJobber
    Considered Both Products
    Adobe
    No answer on this topic
    Jobber - Field Service Software
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    125 Answers
    95%
    Would buy again
    20 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    91 Answers
    95%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    122 Answers
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    56 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    69 Answers
    95%
    Implementation went as expected
    20 Answers
    Features
    Adobe WorkfrontJobber
    Project Management
    Comparison of Project Management features of Adobe Workfront and Jobber
    Feature
    Adobe Workfront
    7.3
    421 Ratings
    5% below category average
    Jobber
    -
    Ratings
    Task Management8.5421 Ratings00 Ratings
    Resource Management7.3379 Ratings00 Ratings
    Gantt Charts6.5331 Ratings00 Ratings
    Scheduling8.0372 Ratings00 Ratings
    Workflow Automation7.5377 Ratings00 Ratings
    Team Collaboration8.0400 Ratings00 Ratings
    Support for Agile Methodology6.9271 Ratings00 Ratings
    Support for Waterfall Methodology7.2279 Ratings00 Ratings
    Document Management7.3378 Ratings00 Ratings
    Email integration7.2323 Ratings00 Ratings
    Mobile Access5.7312 Ratings00 Ratings
    Timesheet Tracking7.7299 Ratings00 Ratings
    Change request and Case Management7.3300 Ratings00 Ratings
    Budget and Expense Management7.1258 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and Jobber
    Feature
    Adobe Workfront
    6.3
    240 Ratings
    20% below category average
    Jobber
    -
    Ratings
    Quotes/estimates6.6133 Ratings00 Ratings
    Invoicing6.0115 Ratings00 Ratings
    Project & financial reporting6.7230 Ratings00 Ratings
    Integration with accounting software5.9103 Ratings00 Ratings
    Best Alternatives
    Adobe WorkfrontJobber
    Small Businesses
    Any.do
    Score8 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe WorkfrontJobber
    Likelihood to Recommend
    8.5
    (474 ratings)
    9.9
    (22 ratings)
    Likelihood to Renew
    6.5
    (63 ratings)
    2.0
    (1 ratings)
    Usability
    6.4
    (19 ratings)
    8.5
    (18 ratings)
    Availability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    4.0
    (2 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe WorkfrontJobber
    Likelihood to Recommend
    Adobe
    Since I work remotely from my laptop, when I am finished with work, I enter my hours and submit my time at the end of the week. It's quick, it's easy, and it helps me keep a record of how many hours of vacation and sick time I have used. But when I am on the go, it is a hassle to record my time on my phone because of the lack of responsive design.
    Incentivized
    Read full review
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Pros
    Adobe
    • Fosters communication between team members.
    • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
    • Sharing documents between team members that can be updated.
    Incentivized
    Read full review
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Cons
    Adobe
    • The product itself is very complicated and difficult to be stood up
    • Sharing and proofing workflows require multiple steps and layers
    • It may just be my organization, but the build feels a bit clunky and difficult to navigate, which deters many teams from using the tool effectively
    Incentivized
    Read full review
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Likelihood to Renew
    Adobe
    Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
    Incentivized
    Read full review
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Usability
    Adobe
    Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
    Incentivized
    Read full review
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Reliability and Availability
    Adobe
    I have found that Adobe Workfront is a reliable resource, because in the post 6 years of using it, rarely has it been unavailable to our team. I think I could count on one hand the number of times the site has been down over my time using it with my team.
    Incentivized
    Read full review
    Jobber - Field Service Software
    No answers on this topic
    Performance
    Adobe
    I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
    Incentivized
    Read full review
    Jobber - Field Service Software
    No answers on this topic
    Support Rating
    Adobe
    I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
    Incentivized
    Read full review
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    It was from my boss, not a rep from AtTask.
    Read full review
    Jobber - Field Service Software
    No answers on this topic
    Online Training
    Adobe
    The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
    Read full review
    Jobber - Field Service Software
    No answers on this topic
    Implementation Rating
    Adobe
    Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
    Incentivized
    Read full review
    Jobber - Field Service Software
    No answers on this topic
    Alternatives Considered
    Adobe
    Much increased functionality and templating aspects. While I liked JIRA's setup, the Workfront is so much more flexible. The moving away from Jira i was able to show the possibilities of what a full pm software could accommodate and how it all connected in. Also, the pluses of connectivity with the Adobe suite for our creative teams were excellent. From providing updates within other programs, it allowed a much more fluid working process and instant communication.
    Incentivized
    Read full review
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Contract Terms and Pricing Model
    Adobe
    As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
    Incentivized
    Read full review
    Jobber - Field Service Software
    No answers on this topic
    Scalability
    Adobe
    Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
    Incentivized
    Read full review
    Jobber - Field Service Software
    No answers on this topic
    Return on Investment
    Adobe
    • Increased efficiency in threaded updates to Outlook emails - no time wasted looking for things in email vs Workfront - they automatically are in both places.
    • Time tracking allows us to average out how much time tasks & deliverable types take, allowing better long-term forecasting.
    • Planning has given us a system of record for campaigns, allowing us to easily find historic plans and/or view calendar views of upcoming ones.
    Incentivized
    Read full review
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    ScreenShots

    Adobe Workfront Screenshots

    Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning