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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score8.3 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    OpenText Hightail

    Score9.3 out of 10
    N/AOpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.

    $0

    100MB per file upload

    Pricing
    Adobe WorkfrontOpenText Hightail
    Editions & Modules
    No answers on this topic
    Lite
    $0
    100MB per file upload
    Pro
    $15
    per user, per month
    Teams
    $30
    per user/per month
    Business
    Custom
    per user, per month
    Offerings
    Pricing Offerings
    Adobe WorkfrontOpenText Hightail
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.
    More Pricing Information
    Community Pulse
    Adobe WorkfrontOpenText Hightail
    Considered Both Products
    Adobe
    No answer on this topic
    OpenText
    Chose OpenText Hightail
    I have used WeTransfer in the past. I think they are very similar however hightail seems to gave faster upload and download times. We transfer had a brighter more fun and user friendly interface making, hightail is a little dark, however it does exactly what we need it to and …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    125 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    91 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    122 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    56 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    Adobe WorkfrontOpenText Hightail
    Project Management
    Comparison of Project Management features of Adobe Workfront and OpenText Hightail
    Feature
    Adobe Workfront
    7.3
    421 Ratings
    5% below category average
    OpenText Hightail
    -
    Ratings
    Task Management8.4421 Ratings00 Ratings
    Resource Management7.3379 Ratings00 Ratings
    Gantt Charts6.6331 Ratings00 Ratings
    Scheduling8.0372 Ratings00 Ratings
    Workflow Automation7.5377 Ratings00 Ratings
    Team Collaboration8.0400 Ratings00 Ratings
    Support for Agile Methodology7.0271 Ratings00 Ratings
    Support for Waterfall Methodology7.2279 Ratings00 Ratings
    Document Management7.3378 Ratings00 Ratings
    Email integration7.2323 Ratings00 Ratings
    Mobile Access5.7312 Ratings00 Ratings
    Timesheet Tracking7.7299 Ratings00 Ratings
    Change request and Case Management7.3300 Ratings00 Ratings
    Budget and Expense Management7.2258 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and OpenText Hightail
    Feature
    Adobe Workfront
    6.3
    240 Ratings
    20% below category average
    OpenText Hightail
    -
    Ratings
    Quotes/estimates6.6133 Ratings00 Ratings
    Invoicing6.1115 Ratings00 Ratings
    Project & financial reporting6.8230 Ratings00 Ratings
    Integration with accounting software5.9103 Ratings00 Ratings
    Best Alternatives
    Adobe WorkfrontOpenText Hightail
    Small Businesses
    Any.do
    Score8 out of 10
    Frame.io
    Score9 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe WorkfrontOpenText Hightail
    Likelihood to Recommend
    8.5
    (474 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    6.6
    (63 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (19 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    -
    (0 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe WorkfrontOpenText Hightail
    Likelihood to Recommend
    Adobe
    Since I work remotely from my laptop, when I am finished with work, I enter my hours and submit my time at the end of the week. It's quick, it's easy, and it helps me keep a record of how many hours of vacation and sick time I have used. But when I am on the go, it is a hassle to record my time on my phone because of the lack of responsive design.
    Incentivized
    Read full review
    OpenText
    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Incentivized
    Read full review
    Pros
    Adobe
    • Fosters communication between team members.
    • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
    • Sharing documents between team members that can be updated.
    Incentivized
    Read full review
    OpenText
    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Incentivized
    Read full review
    Cons
    Adobe
    • The product itself is very complicated and difficult to be stood up
    • Sharing and proofing workflows require multiple steps and layers
    • It may just be my organization, but the build feels a bit clunky and difficult to navigate, which deters many teams from using the tool effectively
    Incentivized
    Read full review
    OpenText
    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    Adobe
    Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Reliability and Availability
    Adobe
    I have found that Adobe Workfront is a reliable resource, because in the post 6 years of using it, rarely has it been unavailable to our team. I think I could count on one hand the number of times the site has been down over my time using it with my team.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Adobe
    I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Adobe
    I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    In-Person Training
    Adobe
    It was from my boss, not a rep from AtTask.
    Read full review
    OpenText
    No answers on this topic
    Online Training
    Adobe
    The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Adobe
    Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Adobe
    Much increased functionality and templating aspects. While I liked JIRA's setup, the Workfront is so much more flexible. The moving away from Jira i was able to show the possibilities of what a full pm software could accommodate and how it all connected in. Also, the pluses of connectivity with the Adobe suite for our creative teams were excellent. From providing updates within other programs, it allowed a much more fluid working process and instant communication.
    Incentivized
    Read full review
    OpenText
    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Scalability
    Adobe
    Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Adobe
    • Increased efficiency in threaded updates to Outlook emails - no time wasted looking for things in email vs Workfront - they automatically are in both places.
    • Time tracking allows us to average out how much time tasks & deliverable types take, allowing better long-term forecasting.
    • Planning has given us a system of record for campaigns, allowing us to easily find historic plans and/or view calendar views of upcoming ones.
    Incentivized
    Read full review
    OpenText
    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Incentivized
    Read full review
    ScreenShots

    Adobe Workfront Screenshots

    Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning

    OpenText Hightail Screenshots

    Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.