What users are saying about

ADP RUN

Top Rated
169 Ratings

ADP RUN

Top Rated
169 Ratings
Score 7.3 out of 101

BenefitMall PayFocus

3 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

BenefitMall PayFocus

If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
Melissa Rivera profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
BenefitMall PayFocus
Pay calculation
ADP RUN
9.3
BenefitMall PayFocus
Support for external payroll vendors
ADP RUN
6.8
BenefitMall PayFocus
Benefit plan administration
ADP RUN
7.9
BenefitMall PayFocus
Direct deposit files
ADP RUN
9.3
BenefitMall PayFocus
Salary revision and increment management
ADP RUN
9.1
BenefitMall PayFocus
Reimbursement management
ADP RUN
9.1
BenefitMall PayFocus

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Track PTO
  • Track hire, termination, and raise dates
Melissa Rivera profile photo

Cons

  • One feature that would be useful is a recall option when submitting payroll. An option to redo a payroll within 30 minutes of submitting would be a useful feature that would cut back on the chances of making a mistake.
Robert Simeral profile photo
  • Calendar alerts: notify HR when employees hit 90 days, anniversary, benefits eligibility
Melissa Rivera profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Although Paychex came in with a much lower quote than RUN, it was my relationship with my rep that made me stick with ADP. Also, the fact that I already liked the system layout and platform I have been using since day one.
Eric Torres profile photo
There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
Melissa Rivera profile photo

Return on Investment

  • Saved me training time
  • Saved me on the complete set up for Quick Books and paying someone to do it for me
Eric Torres profile photo
  • Great ROI. Allows me to save significant time.
Felipe B. Fulgencio profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

BenefitMall PayFocus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details