The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Proliant
Score 9.2 out of 10
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Proliant provides a cloud-based human capital management solution designed to simplify payroll and HR processes, improves accuracy, and ensures industry compliance. Proliant is an all-in-one solution for workforce and talent management across the entire employment life cycle. Specializing in payroll, Proliant helps users pay people accurately, on time, and without risk from the IRS, supporting tax filings, contractor payments, and unlimited payroll runs. Proliant also streamlines…
I like the simplicity of of RUN Powered by ADP® as changes are very easy to make and it's very user friendly. It reminds me of Proliant, but more capable from an HR perspective and I like the Workers Comp integration. Workday is very cumbersome and getting assistance can be …
RUN is perfect for the small company that has just a handful of employees and with not a lot of payroll knowledge. However if you have very complicated PTO policies, multiple company groups or more then one location with a shared FEIN RUN Powered by ADP® still does a great job but you would want to consider a different ADP platform. Also if you want a great workers compensation policy I would suggest trying ADP work comp pay as you go. As this gets calculated with every payroll so no additional reporting anywhere. Another great integrated product is the retirement packages that are offered again ADP handles all of the setup and payments with no additional work on the clients end of things.
This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.
I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
Make it easier for the employees to track their used vacation and PTO hours.
I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
I switched from Quickbooks Online Payroll to RUN Powered by ADP®. RUN Powered by ADP® provided amazing support for set-up and transferring over information. In addition, their support continues to be fantastic after three years. I can reach out to them any time I have a question and know I will receive prompt and helpful support. This was my primary reason for switching! But since using RUN Powered by ADP® I have come to appreciate the automatic tax filing and garnishment payments. They save me a lot of time! My state passed a paid sick leave law this year. RUN Powered by ADP® kept me informed of how those regulations affected my payroll. They offered personal support to adjust to the new policies.
Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
The costs add up with all the services such as running payroll, adding timekeeping, running background checks, and mailing w-2's.
We save money on background checks because the first two are free.
We lower risk of employee time, penalties, and lawsuits by allowing RUN Powered by ADP® to handle so much of the payroll such as calculations and tax reporting.
