ADP Streamline Payroll vs. SurePayroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Streamline Payroll
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Streamline is a payroll and benefits administration offering specifically for companies with multi-national / global employees.N/A
SurePayroll
Score 2.5 out of 10
N/A
SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.N/A
Pricing
ADP Streamline PayrollSurePayroll
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Streamline PayrollSurePayroll
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Streamline PayrollSurePayroll
Considered Both Products
ADP Streamline Payroll

No answer on this topic

SurePayroll
Chose SurePayroll
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
Top Pros
Top Cons
Features
ADP Streamline PayrollSurePayroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Streamline Payroll
8.6
11 Ratings
6% above category average
SurePayroll
4.0
14 Ratings
67% below category average
Pay calculation9.211 Ratings4.714 Ratings
Support for external payroll vendors8.76 Ratings1.010 Ratings
Off-cycle/On-Demand payment9.03 Ratings4.27 Ratings
Benefit plan administration8.37 Ratings4.77 Ratings
Direct deposit files9.010 Ratings4.613 Ratings
Salary revision and increment management8.011 Ratings4.412 Ratings
Reimbursement management7.87 Ratings4.210 Ratings
Best Alternatives
ADP Streamline PayrollSurePayroll
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Streamline PayrollSurePayroll
Likelihood to Recommend
8.8
(15 ratings)
1.3
(24 ratings)
Likelihood to Renew
7.0
(1 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.3
(6 ratings)
9.2
(5 ratings)
User Testimonials
ADP Streamline PayrollSurePayroll
Likelihood to Recommend
ADP
For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.
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Paychex, Inc.
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
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Pros
ADP
  • They actually make the payments to the tax agencies for you, you don't have to manually do that yourself.
  • It does all the calculations of how much to withhold and pay for taxes for everyone.
  • It has certain reports and saves the employee tax information for everyone within the platform.
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Paychex, Inc.
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
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Cons
ADP
  • Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer.
  • If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time.
  • Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening.
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Paychex, Inc.
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
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Likelihood to Renew
ADP
Without knowing what the competitors offer I can only give a limited opinion.
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Paychex, Inc.
The service works well and the price is worth it.
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Usability
ADP
So far, ADP Streamline Payroll has provided me accurate computation of my compensation. And never had any problems with it.
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Paychex, Inc.
No answers on this topic
Support Rating
ADP
I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.
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Paychex, Inc.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
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Alternatives Considered
ADP
ADP Streamline Payroll has a great stack for employers looking to provide all of the basic payroll benefits to employees. I think ADP excels with its UX/UI, which is typically a problem for this industry. It's fairly easy to set up and use, compared to other systems. Try it out!
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Paychex, Inc.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
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Return on Investment
ADP
  • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
  • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
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Paychex, Inc.
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
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ScreenShots

ADP Streamline Payroll Screenshots

Screenshot of StreamlOnline Performance ManagementScreenshot of Consolidated ReportingScreenshot of StreamOnline Data Hub