What users are saying about

SurePayroll

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18 Ratings
18 Ratings
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Score 6.4 out of 101

SurePayroll

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18 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

ADP Streamline Payroll

Make sure you understand exactly what ADP Streamline is before you purchase. And make sure you get a great rep!
Sandra Van Munster profile photo

SurePayroll

Really great for small to medium-sized businesses. Affordable and easy enough for a non-HR person to run.
Coby Pfaff profile photo

Feature Rating Comparison

Payroll Management

ADP Streamline Payroll
SurePayroll
9.1
Pay calculation
ADP Streamline Payroll
SurePayroll
9.5
Direct deposit files
ADP Streamline Payroll
SurePayroll
9.5
Salary revision and increment management
ADP Streamline Payroll
SurePayroll
9.5
Reimbursement management
ADP Streamline Payroll
SurePayroll
8.0

Pros

  • ADP Streamline works best if you have a great ADP rep on the other end for your payroll purposes. I had a fantastic rep who was very responsive.
  • The ease and security of the upload process makes things quick and easy. Especially when actually preparing the payroll for upload can be difficult.
  • The report running format when I was using ADP Streamline was extremely user friendly and easy to navigate.
Sandra Van Munster profile photo
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
Coby Pfaff profile photo

Cons

  • ADP sales team should be more knowledgeable about the product they sell you
  • ADP employees should be more up to date on tax liabilities in different states
  • I think ADP should assign one contact person so you don't have to get a different person each time you need assistance
No photo available
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
Rob Siders profile photo

Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
No photo available
SurePayroll9.0
Based on 1 answer
The service works well and the price is worth it.
Daniel Lieber profile photo

Alternatives Considered

I can't really answer this question as I was the user of ADP Streamline but had no input in the choosing of ADP Streamline.
Sandra Van Munster profile photo
SurePayroll is lower cost than Paychex, but I would recommend using Paychex despite their higher cost because they are more closely in communication with the tax divisions that are administering payroll taxes, and are less likely to make an error in my experience so far.
Staff Sheehan profile photo

Return on Investment

  • Decreased employee efficiency
  • Heavier work load to correct the things that didn't go right
  • Double entry for not receiving the proper product
No photo available
  • It met my needs.
No photo available

Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

SurePayroll

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details