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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Streamline Payroll

    Score6.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Streamline is a payroll and benefits administration offering specifically for companies with multi-national / global employees.N/A

    SurePayroll By Paychex

    Score2.1 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    ADP Streamline PayrollSurePayroll By Paychex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Streamline PayrollSurePayroll By Paychex
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ADP Streamline PayrollSurePayroll By Paychex
    Considered Both Products
    ADP
    No answer on this topic
    Paychex Inc.
    Chose SurePayroll By Paychex
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    56%
    Implementation went as expected
    9 Answers
    Features
    ADP Streamline PayrollSurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of ADP Streamline Payroll and SurePayroll By Paychex
    Feature
    ADP Streamline Payroll
    8.6
    11 Ratings
    4% above category average
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation9.211 Ratings2.516 Ratings
    Support for external payroll vendors8.76 Ratings1.012 Ratings
    Off-cycle/On-Demand payment9.03 Ratings1.09 Ratings
    Benefit plan administration8.37 Ratings1.27 Ratings
    Direct deposit files9.010 Ratings1.213 Ratings
    Salary revision and increment management8.011 Ratings1.212 Ratings
    Reimbursement management7.87 Ratings1.210 Ratings
    Best Alternatives
    ADP Streamline PayrollSurePayroll By Paychex
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    Workday Workforce Management
    Score8.1 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Streamline PayrollSurePayroll By Paychex
    Likelihood to Recommend
    8.8
    (15 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    1.0
    (3 ratings)
    Support Rating
    9.3
    (6 ratings)
    9.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ADP Streamline PayrollSurePayroll By Paychex
    Likelihood to Recommend
    ADP
    For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.
    Incentivized
    Read full review
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Pros
    ADP
    • They actually make the payments to the tax agencies for you, you don't have to manually do that yourself.
    • It does all the calculations of how much to withhold and pay for taxes for everyone.
    • It has certain reports and saves the employee tax information for everyone within the platform.
    Incentivized
    Read full review
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Cons
    ADP
    • Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer.
    • If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time.
    • Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening.
    Incentivized
    Read full review
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    Without knowing what the competitors offer I can only give a limited opinion.
    Incentivized
    Read full review
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    ADP
    So far, ADP Streamline Payroll has provided me accurate computation of my compensation. And never had any problems with it.
    Incentivized
    Read full review
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Support Rating
    ADP
    I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    Online Training
    ADP
    No answers on this topic
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Implementation Rating
    ADP
    No answers on this topic
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Alternatives Considered
    ADP
    ADP Streamline Payroll has a great stack for employers looking to provide all of the basic payroll benefits to employees. I think ADP excels with its UX/UI, which is typically a problem for this industry. It's fairly easy to set up and use, compared to other systems. Try it out!
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ADP
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Professional Services
    ADP
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Return on Investment
    ADP
    • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
    • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
    Incentivized
    Read full review
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    ScreenShots

    ADP Streamline Payroll Screenshots

    Screenshot of StreamlOnline Performance ManagementScreenshot of Consolidated ReportingScreenshot of StreamOnline Data Hub