What users are saying about

ADP Workforce Now

470 Ratings
Score 7 out of 101

BenefitMall PayFocus

3 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

ADP Workforce Now

It's the most efficient payroll software I've ever used
Dixon Pettengill profile photo

BenefitMall PayFocus

If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
Melissa Rivera profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
BenefitMall PayFocus
Employee demographic data
ADP Workforce Now
8.1
BenefitMall PayFocus
Employment history
ADP Workforce Now
8.1
BenefitMall PayFocus
Job profiles and administration
ADP Workforce Now
7.7
BenefitMall PayFocus
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
BenefitMall PayFocus
Organizational charting
ADP Workforce Now
6.6
BenefitMall PayFocus
Organization and location management
ADP Workforce Now
7.3
BenefitMall PayFocus
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
BenefitMall PayFocus

Payroll Management

ADP Workforce Now
8.1
BenefitMall PayFocus
Pay calculation
ADP Workforce Now
8.7
BenefitMall PayFocus
Support for external payroll vendors
ADP Workforce Now
7.5
BenefitMall PayFocus
Benefit plan administration
ADP Workforce Now
8.0
BenefitMall PayFocus
Direct deposit files
ADP Workforce Now
8.6
BenefitMall PayFocus
Salary revision and increment management
ADP Workforce Now
7.8
BenefitMall PayFocus
Reimbursement management
ADP Workforce Now
7.7
BenefitMall PayFocus

Leave and Attendance Management

ADP Workforce Now
8.1
BenefitMall PayFocus
Approval workflow
ADP Workforce Now
8.1
BenefitMall PayFocus
Balance details
ADP Workforce Now
8.1
BenefitMall PayFocus
Annual carry-forward and encashment
ADP Workforce Now
8.1
BenefitMall PayFocus

Employee Self Service

ADP Workforce Now
8.2
BenefitMall PayFocus
View and generate pay and benefit information
ADP Workforce Now
8.8
BenefitMall PayFocus
Update personal information
ADP Workforce Now
8.7
BenefitMall PayFocus
View company policy documentation
ADP Workforce Now
8.6
BenefitMall PayFocus
Employee recognition
ADP Workforce Now
7.6
BenefitMall PayFocus
View job history
ADP Workforce Now
7.6
BenefitMall PayFocus

Asset Management

ADP Workforce Now
6.0
BenefitMall PayFocus
Tracking of all physical assets
ADP Workforce Now
6.0
BenefitMall PayFocus

HR Reporting

ADP Workforce Now
7.0
BenefitMall PayFocus
Report builder
ADP Workforce Now
7.1
BenefitMall PayFocus
Pre-built reports
ADP Workforce Now
7.0
BenefitMall PayFocus
Ability to combine HR data with external data
ADP Workforce Now
7.0
BenefitMall PayFocus

Onboarding

ADP Workforce Now
5.5
BenefitMall PayFocus
New hire portal
ADP Workforce Now
6.1
BenefitMall PayFocus
Manager tracking tools
ADP Workforce Now
4.9
BenefitMall PayFocus

Performance and Goals

ADP Workforce Now
7.8
BenefitMall PayFocus
Corporate goal setting
ADP Workforce Now
7.6
BenefitMall PayFocus
Individual goal setting
ADP Workforce Now
7.9
BenefitMall PayFocus
Line-of sight-visibility
ADP Workforce Now
7.7
BenefitMall PayFocus
Performance tracking
ADP Workforce Now
7.9
BenefitMall PayFocus

Performance Management

ADP Workforce Now
7.5
BenefitMall PayFocus
Performance plans
ADP Workforce Now
7.6
BenefitMall PayFocus
Performance improvement plans
ADP Workforce Now
7.5
BenefitMall PayFocus
Review status tracking
ADP Workforce Now
7.7
BenefitMall PayFocus
Review reminders
ADP Workforce Now
7.4
BenefitMall PayFocus
Multiple review frequency
ADP Workforce Now
7.3
BenefitMall PayFocus

Succession Planning

ADP Workforce Now
6.0
BenefitMall PayFocus
Create succession plans/pools
ADP Workforce Now
5.8
BenefitMall PayFocus
Candidate ranking
ADP Workforce Now
5.8
BenefitMall PayFocus
Candidate search
ADP Workforce Now
6.3
BenefitMall PayFocus
Candidate development
ADP Workforce Now
6.2
BenefitMall PayFocus

Recruiting / ATS

ADP Workforce Now
6.7
BenefitMall PayFocus
Job Requisition Management
ADP Workforce Now
7.9
BenefitMall PayFocus
Company Website Posting
ADP Workforce Now
7.5
BenefitMall PayFocus
Publish to Social Media
ADP Workforce Now
7.5
BenefitMall PayFocus
Job Search Site Posting
ADP Workforce Now
6.7
BenefitMall PayFocus
Duplicate Candidate Prevention
ADP Workforce Now
2.3
BenefitMall PayFocus
Applicant Tracking
ADP Workforce Now
7.3
BenefitMall PayFocus
Notifications and Alerts
ADP Workforce Now
7.6
BenefitMall PayFocus

Pros

  • Responding to issues through customer service. For example, having a custom report made, having pay codes adjusted or changed.
  • Payroll - the payroll process is smooth and there are graphs to analyze the current payroll cycle and it can be compared to prior payrolls. Great reporting from payroll as well.
Tara Kelly profile photo
  • Track PTO
  • Track hire, termination, and raise dates
Melissa Rivera profile photo

Cons

  • We are unable to make HR changes once a payroll period is open which means that we often have to wait until the last minute to open a period which is difficult.
  • The inability to keep more than two weeks open at a time is problematic for our organization. We pay on a semi-monthly basis and it is hard sometimes to close a week because any changes by supervisors have to be in before you open a new pay period.
  • Implementation time to set up is very long and strenuous. Making changes to time and attendance policies and other systematic changes can be difficult and time consuming.
  • It feels at times as if the shifts between the different modules don't work as well as they were sold to us. Such as Time Off and Time and Attendance can cause many error messages that are confusing to supervisors and staff.
Erin Brouillette profile photo
  • Calendar alerts: notify HR when employees hit 90 days, anniversary, benefits eligibility
Melissa Rivera profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.2
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now is NOT ADP's most impressive product (previous versions like ADP Enterprise were far superior) but ADP in general is my preference. Systems I have used:Ceridian- The Payroll Tax function/reporting/filing/amendment process was not as strong as ADP. HR was an afterthought. Workday- I was not impressed with their Payroll module, or Payroll Tax Table/Setup. The HCM module was fantasticADP Enterprise- Very consistent all around. Great support model, massive Reporting capabilities, global ability (used ADP Streamline and maintained headcount for 16 countries with no issues)
Henri Pichal profile photo
There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
Melissa Rivera profile photo

Return on Investment

  • The tool has equipped all employees to track and request time off.
  • This solution has served as our online company forms and employee document repository.
  • Overall the tool enables us to streamline and automate many of our HR tasks.
Dustin Hovey profile photo
  • Great ROI. Allows me to save significant time.
Felipe B. Fulgencio profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

BenefitMall PayFocus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details