What users are saying about

ADP Workforce Now

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484 Ratings
2 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
2 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Lanteria HR

Lanteria HR is great for an HR department that's trying to get away from managing multiple spreadsheets or archaic systems. It allows you to store all your data in-house so it's not stored on some cloud server/service. Reporting and workflow setups are great and since it uses SharePoint, Active Directory integration works great as well.
Chris John profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
Lanteria HR
Employee demographic data
ADP Workforce Now
8.2
Lanteria HR
Employment history
ADP Workforce Now
8.2
Lanteria HR
Job profiles and administration
ADP Workforce Now
7.7
Lanteria HR
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Lanteria HR
Organizational charting
ADP Workforce Now
6.6
Lanteria HR
Organization and location management
ADP Workforce Now
7.5
Lanteria HR
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.1
Lanteria HR

Payroll Management

ADP Workforce Now
8.1
Lanteria HR
Pay calculation
ADP Workforce Now
8.7
Lanteria HR
Support for external payroll vendors
ADP Workforce Now
7.5
Lanteria HR
Benefit plan administration
ADP Workforce Now
8.0
Lanteria HR
Direct deposit files
ADP Workforce Now
8.6
Lanteria HR
Salary revision and increment management
ADP Workforce Now
7.9
Lanteria HR
Reimbursement management
ADP Workforce Now
8.0
Lanteria HR

Leave and Attendance Management

ADP Workforce Now
8.2
Lanteria HR
Approval workflow
ADP Workforce Now
8.1
Lanteria HR
Balance details
ADP Workforce Now
8.1
Lanteria HR
Annual carry-forward and encashment
ADP Workforce Now
8.2
Lanteria HR

Employee Self Service

ADP Workforce Now
8.2
Lanteria HR
View and generate pay and benefit information
ADP Workforce Now
8.7
Lanteria HR
Update personal information
ADP Workforce Now
8.7
Lanteria HR
View company policy documentation
ADP Workforce Now
8.6
Lanteria HR
Employee recognition
ADP Workforce Now
7.6
Lanteria HR
View job history
ADP Workforce Now
7.6
Lanteria HR

Asset Management

ADP Workforce Now
6.0
Lanteria HR
Tracking of all physical assets
ADP Workforce Now
6.0
Lanteria HR

HR Reporting

ADP Workforce Now
7.2
Lanteria HR
Report builder
ADP Workforce Now
7.2
Lanteria HR
Pre-built reports
ADP Workforce Now
7.1
Lanteria HR
Ability to combine HR data with external data
ADP Workforce Now
7.2
Lanteria HR

Onboarding

ADP Workforce Now
5.5
Lanteria HR
6.7
New hire portal
ADP Workforce Now
6.1
Lanteria HR
8.2
Manager tracking tools
ADP Workforce Now
4.8
Lanteria HR
5.0
Compliance tracking and reporting
ADP Workforce Now
Lanteria HR
7.0

Performance and Goals

ADP Workforce Now
7.7
Lanteria HR
8.0
Corporate goal setting
ADP Workforce Now
7.6
Lanteria HR
8.0
Individual goal setting
ADP Workforce Now
7.8
Lanteria HR
8.0
Line-of sight-visibility
ADP Workforce Now
7.6
Lanteria HR
8.0
Performance tracking
ADP Workforce Now
7.9
Lanteria HR
8.0
Subordinate goal setting
ADP Workforce Now
Lanteria HR
8.0

Performance Management

ADP Workforce Now
7.4
Lanteria HR
8.0
Performance plans
ADP Workforce Now
7.6
Lanteria HR
8.0
Performance improvement plans
ADP Workforce Now
7.4
Lanteria HR
8.0
Review status tracking
ADP Workforce Now
7.6
Lanteria HR
8.0
Review reminders
ADP Workforce Now
7.3
Lanteria HR
8.0
Multiple review frequency
ADP Workforce Now
7.2
Lanteria HR
8.0
Plan weighting
ADP Workforce Now
Lanteria HR
8.0
Rater nomination workflow
ADP Workforce Now
Lanteria HR
8.0
Workflow restrictions
ADP Workforce Now
Lanteria HR
8.0
Reporting
ADP Workforce Now
Lanteria HR
8.0

Succession Planning

ADP Workforce Now
6.0
Lanteria HR
8.1
Create succession plans/pools
ADP Workforce Now
5.8
Lanteria HR
8.2
Candidate ranking
ADP Workforce Now
5.7
Lanteria HR
8.0
Candidate search
ADP Workforce Now
6.3
Lanteria HR
8.0
Candidate development
ADP Workforce Now
6.2
Lanteria HR
8.2

Recruiting / ATS

ADP Workforce Now
6.8
Lanteria HR
7.8
Job Requisition Management
ADP Workforce Now
8.1
Lanteria HR
8.2
Company Website Posting
ADP Workforce Now
7.8
Lanteria HR
8.0
Publish to Social Media
ADP Workforce Now
7.7
Lanteria HR
6.4
Job Search Site Posting
ADP Workforce Now
6.9
Lanteria HR
6.4
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Lanteria HR
8.2
Applicant Tracking
ADP Workforce Now
7.4
Lanteria HR
8.0
Notifications and Alerts
ADP Workforce Now
7.7
Lanteria HR
8.0
Customized Application Form
ADP Workforce Now
Lanteria HR
8.0
Resume Management
ADP Workforce Now
Lanteria HR
8.0
Candidate Search
ADP Workforce Now
Lanteria HR
8.0
Collaboration
ADP Workforce Now
Lanteria HR
8.0
Task Creation and Delegation
ADP Workforce Now
Lanteria HR
8.2
Email Templates
ADP Workforce Now
Lanteria HR
8.2
User Permissions
ADP Workforce Now
Lanteria HR
8.0
Reporting
ADP Workforce Now
Lanteria HR
8.0

Pros

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo
  • Reporting, out of the box and custom ones.
  • Customization. For the most part the system can be modified to your liking.
  • Support. The guys that you work with are great!
  • Workflows for hiring/termination processes.
  • Lots of modules.
Chris John profile photo

Cons

  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo
  • As much as I like the reporting, it could be a little more flexible. Can't add interview notes to reporting.
  • Built on SharePoint, so any functionality limitations of SharePoint are going to be there.
  • Support is great, but at times language barrier can be a little challenging.
  • Had a bad experience with the US Sales team here. Wasn't responsive but finally got someone from another region to help us.
Chris John profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP does the full processing which is why we switched to them. They are good at what they do so it made sense to let the experts do the processing and reporting.
Joey Wilinski profile photo
No answers on this topic

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Able to create reports on the fly.
  • Great high level overview of the recruiting process for HR
  • Easy to use
Chris John profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Lanteria HR

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details