ADP WorkForce Suite vs. Interact Software vs. Workplace from Meta (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP WorkForce Suite
Score 5.9 out of 10
N/A
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A
Interact Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Interact's employee experience platform consolidates fragmented workplace communications into a centralized system with the goal of increasing engagement across global enterprises. The platform delivers targeted content across mobile, email, and digital signage. Key features include AI-powered personalization, built-in analytics tracking engagement metrics, and community-building tools. Unlike general intranet solutions, Interact specializes exclusively in employee experience optimized for…N/A
Workplace from Meta (discontinued)
Score 8.0 out of 10
N/A
Workplace was a business communication tool from Meta with features like Live Video and Groups, that connected employees. Its discontinuation began in August of 2025, and by June 2026 a full shutdown is anticipated.N/A
Pricing
ADP WorkForce SuiteInteract SoftwareWorkplace from Meta (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP WorkForce SuiteInteract SoftwareWorkplace from Meta (discontinued)
Free Trial
NoYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP WorkForce SuiteInteract SoftwareWorkplace from Meta (discontinued)
Best Alternatives
ADP WorkForce SuiteInteract SoftwareWorkplace from Meta (discontinued)
Small Businesses
When I Work
When I Work
Score 7.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Flock
Flock
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Zoho Cliq
Zoho Cliq
Score 8.9 out of 10
Enterprises
Beeline Extended Workforce Platform
Beeline Extended Workforce Platform
Score 7.4 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Axonify
Axonify
Score 10.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
ADP WorkForce SuiteInteract SoftwareWorkplace from Meta (discontinued)
Likelihood to Recommend
1.0
(6 ratings)
9.0
(2 ratings)
7.8
(54 ratings)
Likelihood to Renew
8.7
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
5.6
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
8.4
(21 ratings)
Online Training
3.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
ADP WorkForce SuiteInteract SoftwareWorkplace from Meta (discontinued)
Likelihood to Recommend
WorkForce Software An ADP Company
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
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Interact Software
Great for social media quizzes, shopping guides, lead qualification, progressive profiling, and any application where asking a series of questions can be used to gain a better understanding of customers and contacts.
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Discontinued Products
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
WorkForce Software An ADP Company
  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
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Interact Software
  • The system was particularly useful during the coronavirus pandemic as it helped foster communication between colleagues and allowed us to create various fun and interactive morale-boosting activities.
  • The service desk is responsive and Interact is quick to point out any service issues.
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Discontinued Products
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
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Cons
WorkForce Software An ADP Company
  • Difficult to use
  • Retroactive adjustments must be made by an administrator
  • Delegation of duties must be done by an adminstrator
  • Data must be exported and then imported into pay system, does not support interface
  • Product has not changed or been updated in 4+ years
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Interact Software
  • Payment steps
  • Pipedrive integration
  • Google tag manager integration
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Discontinued Products
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
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Likelihood to Renew
WorkForce Software An ADP Company
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
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Interact Software
No answers on this topic
Discontinued Products
No answers on this topic
Usability
WorkForce Software An ADP Company
No answers on this topic
Interact Software
No answers on this topic
Discontinued Products
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Support Rating
WorkForce Software An ADP Company
Extremely knowledgeable staff that truly care about our business processes
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Interact Software
No answers on this topic
Discontinued Products
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Alternatives Considered
WorkForce Software An ADP Company
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
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Interact Software
Interact is great for basic integrated quizzes and forms. The other tools are much more robust in terms of mobile friendliness, integrated payment steps, file upload, Google Tag Manager integration (track and segment via your favorite marketing automation platform), etc. Typeform is a much more robust platform.
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Discontinued Products
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
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Return on Investment
WorkForce Software An ADP Company
  • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
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Interact Software
  • In my very particular opinion, we can say that this tool has not generated any negative aspect for us, so we are comfortable.
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Discontinued Products
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
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ScreenShots

ADP WorkForce Suite Screenshots

Screenshot of the WorkForce HUB dashboard, which provides an interactive control center for major actions and daily messages that matter most in a typical workday. It is available on any device.Screenshot of WorkForce Absence and Leave Management. This is used to manage employee absence and leave with a single source of record.Screenshot of WorkForce Time, an automated global compliance solution that provides real-time visibility into workplace operations.Screenshot of WorkForce Assistant, which identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience, used to communicate through collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources.Screenshot of WorkForce Scheduling, which gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for the employee population.

Interact Software Screenshots

Screenshot of an example homepageScreenshot of the Mobile experienceScreenshot of the Mobile Social appScreenshot of the Email Newsletter Builder