What users are saying about

Adyen

2 Ratings

Coinbase

13 Ratings

Adyen

2 Ratings
Score 8.8 out of 101

Coinbase

13 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

Adyen

Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
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Coinbase

I think Coinbase is a great place to start for people that are just getting acquainted with the cryptocurrency space. The interface works as much like a traditional bank as you could expect, considering Coinbase is not a bank, so it's very easy for users to get a handle on what is going on.Storing money long-term in Coinbase is not particularly advisable, as the nature of cryptocurrency is that you are to trust no one with your secure keys. By using Coinbase, you are inherently breaking that idea, and trusting Coinbase to keep your funds secure for you.
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Pros

  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
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  • Great UI for managing crypto funds
  • Excellent mobile application for monitoring crypto values and sending/receiving crypto.
  • Good two-factor security practices to ensure bad actors are not illegitimately gaining access to your wallets and stealing your funds.
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Cons

  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
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  • The fees coinbase charges on top of the crypto networks are relatively high, compared to the rest of the industry
  • Under load/high volume, the site and application become unresponsive
  • Customer support is lacking. It's hard to talk to a human and get a real response to your questions/concerns. This is particularly irritating since we're dealing with money.
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Alternatives Considered

I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
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Coinbase definitely provides the most impressive user experience of all the crypto-currency exchanges.Coinbase is one of only a few that US uses to buy crypto with fiat (USD) currency, making it on the short list of feasible platforms to use. However, Coinbase does lack options for utilizing non-mainstream (alt) crypto-currencies. I selected Coinbase because they are the most robust, complete feeling, user experience. Their security practices are top-notch, and they have insurance policies to cover their customers in the event of a compromise.
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Return on Investment

  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
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  • Not applicable
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Pricing Details

Adyen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Coinbase

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details