Likelihood to Recommend Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
Read full review I think Coinbase is extremely suitable for people who are just starting to get into crypto-related activities. Based on how easy it is to use along with the brand recognition I think it offers beginners a better sense of security. Just like all trading platforms, it is extremely easy to get carried away as you only have to confirm your purchase twice and it goes through. It would not be very suitable for those who have little self-control.
Read full review Pros PCI DSS Compliant Solution Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc. Good support and quick solution for the technical help Well described documentation on technical integrations Drop in framework to display the payment options Read full review Coinbase has a really nice looking design which offers for a better user experience. Coinbase is extremely easy to use. Coinbase does a great job delivering company news/changes to its users. Coinbase offers frequent updates which makes you feel more secure using their services. Read full review Cons I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting". Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others. Amex chargebacks could be integrated. We don't see them in Adyen at all. Read full review Just like other apps(venmo, cashapp, PayPal) it keeps all your trade portfolio under coin based. Not transferable Even though, they give you a starting balance of $10. They do wants you to put at least $10 of your money The training video are simple. Learn about US dollar coin, USD, and bitcoin. But it doesn't teach you how to be a savvy trader. That will take additional education You can't add small cryptocurrency like BAR to your portfolio. It certain amount to trade with. Read full review Likelihood to Renew Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
Read full review Usability The application and desktop versions are updated regularly and rarely experience down time.
Read full review Reliability and Availability Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
Read full review Support Rating I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
Read full review Alternatives Considered Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
Read full review Coinbase is just better overall, with access to investments that can be traded for USD. As well as the crypto that can gain interest, Coinbase is amazing at educating the user along with providing real-time data, that allows the user to make the best decision they can when making this kind of risky investment. Coinbase takes the risk out of Crypto.
Read full review Return on Investment I cannot see any negative impact. It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms. Quick and reliable it is a good tool to be used for managing and checking credit card transactions details. Read full review It's saved time from figuring out how to buy and sell cryptocurrencies It makes monitoring market prices and fluctuations in the value of crypto holdings very easy and simple. Which also saves time. We don't do as high of volume so the lower transaction costs even though there is a slight premium saves us a lot of money in contrast to many of the exchanges that can charge 4-5+% transaction costs. Read full review ScreenShots