Adyen vs. Flywire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adyen
Score 8.6 out of 10
N/A
Adyen is a payment gateway software solution offered by Adyen.N/A
Flywire
Score 9.1 out of 10
N/A
The Flywire global payment network enables secure transactions for businesses, organizations, and payers worldwide. The solution leverages vertical-specific software and payments technology to embed within existing A/R workflows for clients across industries.N/A
Pricing
AdyenFlywire
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdyenFlywire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AdyenFlywire
Features
AdyenFlywire
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Adyen
9.5
9 Ratings
28% above category average
Flywire
-
Ratings
Fraud Detection9.59 Ratings00 Ratings
API or SDK9.69 Ratings00 Ratings
Recurring Payment Support9.39 Ratings00 Ratings
Billing and Invoicing Support9.49 Ratings00 Ratings
Global Support9.59 Ratings00 Ratings
Payment Form Acceptance9.89 Ratings00 Ratings
Best Alternatives
AdyenFlywire
Small Businesses
Apple Pay
Apple Pay
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Enterprises
Checkout.com
Checkout.com
Score 8.6 out of 10
Adyen
Adyen
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdyenFlywire
Likelihood to Recommend
9.0
(16 ratings)
8.0
(5 ratings)
Likelihood to Renew
9.0
(3 ratings)
-
(0 ratings)
Availability
9.0
(7 ratings)
-
(0 ratings)
User Testimonials
AdyenFlywire
Likelihood to Recommend
Adyen
Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
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Flywire
Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.
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Pros
Adyen
  • PCI DSS Compliant Solution
  • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
  • Good support and quick solution for the technical help
  • Well described documentation on technical integrations
  • Drop in framework to display the payment options
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Flywire
  • Online payment capture is huge! And it's secured.
  • Contracts get signed extremely fast using Sertifi.
  • You receive an email notification once the customer signs, to know the transaction is complete.
  • You also receive a notification when the customer 'views' the agreement.
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Cons
Adyen
  • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
  • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
  • Amex chargebacks could be integrated. We don't see them in Adyen at all.
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Flywire
  • Still needs improvement in setting permissions for who in the organization can see full credit card numbers.
  • Could use additional backup material for disputes with credit card companies.
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Likelihood to Renew
Adyen
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
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Flywire
No answers on this topic
Reliability and Availability
Adyen
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
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Flywire
No answers on this topic
Alternatives Considered
Adyen
Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
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Flywire
PandaDoc, DocuSign. Honestly they all seem to work for what we were looking for, but Sertifi was a good price and an easy implementation, our use case was probably too basic to really find holes in any of the products in the space because they all seemed to be able to handle the basics that we needed.
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Return on Investment
Adyen
  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
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Flywire
  • Great feedback from end clients - prior to Sertifi, we were manually creating PDFs and documents as well as mailing them for signature. This new process has increased our return time incredibly!
  • Prior to Salesforce, potential recipients were sending emails in as requests that were being tracked in an Excel spreadsheet. Now we have the process automated where they can submit everything online, a document get auto-generated and auto-sent out 10 days later. We've saved SO much time because of this newfound efficiency!
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