Adyen vs. Maxio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adyen
Score 8.4 out of 10
N/A
Adyen is a payment gateway software solution offered by Adyen.N/A
Maxio
Score 8.8 out of 10
N/A
Maxio helps B2B SaaS companies maximize their revenue operations. The financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue & expense recognition, and SaaS metrics & analytics.
$599
per month
Pricing
AdyenMaxio
Editions & Modules
No answers on this topic
Build
$0
30 Day Trial
Grow
$599
per month up to $100k in monthly billings
Scale
Custom
Offerings
Pricing Offerings
AdyenMaxio
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBuild Plan - Developer-friendly sandbox where you can try out billing for free for 30 days. Grow Plan - Complete B2B subscription management platform with billing, revenue recognition, and reporting. Scale Plan - Tailored solution to support high billing volumes and advanced requirements. Talk with Sales about available volume-based discounts.
More Pricing Information
Community Pulse
AdyenMaxio
Features
AdyenMaxio
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Adyen
9.6
9 Ratings
29% above category average
Maxio
-
Ratings
Fraud Detection9.69 Ratings00 Ratings
API or SDK9.69 Ratings00 Ratings
Recurring Payment Support9.49 Ratings00 Ratings
Billing and Invoicing Support9.59 Ratings00 Ratings
Global Support9.69 Ratings00 Ratings
Payment Form Acceptance9.89 Ratings00 Ratings
Best Alternatives
AdyenMaxio
Small Businesses
Apple Pay
Apple Pay
Score 8.9 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.6 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
Checkout.com
Checkout.com
Score 8.6 out of 10
Agentforce Revenue Management
Agentforce Revenue Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdyenMaxio
Likelihood to Recommend
9.0
(16 ratings)
1.0
(23 ratings)
Likelihood to Renew
9.0
(3 ratings)
9.1
(1 ratings)
Availability
9.0
(7 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
AdyenMaxio
Likelihood to Recommend
Adyen
Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
Read full review
Maxio (previously SaaSOptics + Chargify)
In my opinion, Maxio is well suited for a large company with simple products/billing scenarios and 10s of thousands of dollars available to waste on implementation, learning curve, and mistakes. For any other company, I do not advise purchasing Maxio.
Read full review
Pros
Adyen
  • PCI DSS Compliant Solution
  • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
  • Good support and quick solution for the technical help
  • Well described documentation on technical integrations
  • Drop in framework to display the payment options
Read full review
Maxio (previously SaaSOptics + Chargify)
  • Managing deferred revenue.
  • Contract management is flexible and allows us to see data that we never had before.
  • Billing is painless and is now done within a couple hours. Previously it would take at least 1-2 days.
  • Business Metrics and Reporting.
Read full review
Cons
Adyen
  • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
  • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
  • Amex chargebacks could be integrated. We don't see them in Adyen at all.
Read full review
Maxio (previously SaaSOptics + Chargify)
  • Options for Cash-based businesses. While it's not GAAP compliant and most users are accrual, many SaaS start ups are still small and operating on a cash basis.
  • Commissions Module since SO already has all our data intergrations
  • So many different features and data entry points that manual data entry errors are common
Read full review
Likelihood to Renew
Adyen
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
Read full review
Maxio (previously SaaSOptics + Chargify)
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
Read full review
Usability
Adyen
No answers on this topic
Maxio (previously SaaSOptics + Chargify)
There is definitely a learning curve - to me the UI for reporting was not intuitive and often required me to ask our RevOps to pull data for me
Read full review
Reliability and Availability
Adyen
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
Read full review
Maxio (previously SaaSOptics + Chargify)
No answers on this topic
Support Rating
Adyen
No answers on this topic
Maxio (previously SaaSOptics + Chargify)
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
Read full review
Alternatives Considered
Adyen
Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
Read full review
Maxio (previously SaaSOptics + Chargify)
I inherited SaaSOptics from several predecessors that worked on it before me. I believe they used Chargebee or Chargify before SaaSOptics, but I haven't used them. I pray that the market comes up with a better product for subscription revenue management, SaaS metric reporting, and financial projections. Unfortunately, I don't have the time or the team to be able to successfully complete the transition to new software at this time, so I feel like I'm stuck with SaaSOptics at this point
Read full review
Return on Investment
Adyen
  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
Read full review
Maxio (previously SaaSOptics + Chargify)
  • Limitations in Chargify's invoicing capability has resulted in our finance team having to manually send invoices from our accounting system. This has resulted in 10-15 hours a week of resource wasted on something that Chargify should automatically do. If this isn't addressed, then the wasted time will increase as we scale.
Read full review
ScreenShots