What users are saying about

AgoraPulse

Top Rated
265 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Visible Intelligence

4 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Visible Intelligence

The only time I have trouble recommending Visible is to my clients of specific markets. We work with several McDonald's co-ops and we can't narrow our searches to a specific region for example, to the state of Iowa or Kansas City region.
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Visible Intelligence
Boolean keyword searches
AgoraPulse
7.8
Visible Intelligence
Filtering out noise/spam
AgoraPulse
7.1
Visible Intelligence
Sentiment analysis
AgoraPulse
9.1
Visible Intelligence
Broad channel coverage
AgoraPulse
8.5
Visible Intelligence

Publishing

AgoraPulse
8.1
Visible Intelligence
Content planning and scheduling
AgoraPulse
8.8
Visible Intelligence
Audience targeting
AgoraPulse
6.7
Visible Intelligence
Content optimization
AgoraPulse
9.1
Visible Intelligence
Workflow management
AgoraPulse
7.9
Visible Intelligence

Engagement

AgoraPulse
7.5
Visible Intelligence
Automated routing and prioritization
AgoraPulse
6.4
Visible Intelligence
Customer interaction histories
AgoraPulse
8.4
Visible Intelligence
Bulk actions
AgoraPulse
7.9
Visible Intelligence

Marketing

AgoraPulse
7.6
Visible Intelligence
Lead generation
AgoraPulse
6.5
Visible Intelligence
Content marketing
AgoraPulse
9.1
Visible Intelligence
Paid media management
AgoraPulse
8.2
Visible Intelligence
Campaigns and promotions
AgoraPulse
6.7
Visible Intelligence

Channel coverage/integration

AgoraPulse
8.6
Visible Intelligence
Twitter
AgoraPulse
9.2
Visible Intelligence
Facebook
AgoraPulse
8.9
Visible Intelligence
Instagram
AgoraPulse
7.8
Visible Intelligence

Reporting/analytics

AgoraPulse
7.3
Visible Intelligence
Campaign success analytics
AgoraPulse
7.6
Visible Intelligence
Real-time tracking
AgoraPulse
7.4
Visible Intelligence
Competitor analysis
AgoraPulse
6.9
Visible Intelligence

Account management

AgoraPulse
7.4
Visible Intelligence
Role-based user permissions & privileges
AgoraPulse
8.3
Visible Intelligence
Mobile access
AgoraPulse
6.6
Visible Intelligence

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Searches are easy to setup, especially if you use the "guided" method versus "query" method.
  • Visible offers a variety of different graphs and charts to give a user clear visuals. Furthermore I love how you can click within charts to drill down into that specific information.
  • Filters! It's nice to have so many options when filtering. With past tools I've used they have have lacked this so I would have to set up several searches.
  • Time zones, I believe this is a new feature for Visible and it's been extremely useful for our clients who are based in a different time zone than our agency.
No photo available

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • Firehose terms. I wish there was a place in setting or somewhere that let us know what firehose terms we currently have. To make it really great it would be nice for it to also show a history of what terms we had in the past with dates and the start dates of current firehose terms. I can't tell you how many times we've had to reach out to our rep to let us know what we currently have in place and when you have multiple users in the agency using the tool, it's near impossible to keep track of when changes were made.
  • Exports, I wish there was a way to have larger exports. And if you can't, an easier way to break down larger exports. For example, say my timeframe is only 1 day and I have over 20,000 results in that day– there is no way for me to export all of those results by breaking it down because my only options are most recent, most relevant, klout, most confident, most influential, most followers, positive, negative. There's no option to break down 1 day by the first 20,000 then the second 20,000 and so on. Instead I have to then manually break it down by media type and hope each one of those is less than 20,000.
  • Author influence, I know this algorithm is tricky but at the very least I think it could be better explained within the tool so when clients ask questions we can answer them. It could be nice to have some filtering options with this because several authors get a 99 score and it's not valuable information.
  • Tagging, when tagging content it is extremely annoying that I can't add new tags in the "select tags" drop down. It takes too much time to go in to where I can add new tags and then go back to where I was.
  • It'd also be nice to have setting for a stream where only a certain folder or folders of tags display. So when I'm in client x's search the only tags that display are client x's instead of all 5 clients and I have to keep scrolling through to find what I need.
  • Archive, when you hit archive on a post it does nothing. It stays in your search and ends up in all you charts which skews your data. What I do now is I created an actual tag called "archive" (because if I didn't tag it with that and I exported everything nothing in the excel doc tells me I hit Visible's archive button for that result) I export the search, I remove everything I tagged as "archive" in excel and then I manual make charts. When I hit Visible's "archive" button it should be completely removed and if I made a mistake and I want to un-archive it, there should be a section where I can go and see everything I archived and be able to un-archive it.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse meets all our needs and requirements for a social publishing and listening tool.
Lauren Melnick profile photo
Visible Intelligence7.0
Based on 2 answers
This isn't specific to Visible but this is what we look at when it comes to listening tools:-Price-Features-Is it easy to use and navigate-Speed-Volume (does it display 100% of volume)-Exporting-Number or seats-Comparison to other tools-Customer service
No photo available

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Visible Intelligence8.0
Based on 1 answer
It's easy to user once you become familiar with it
No photo available

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Visible Intelligence8.0
Based on 1 answer
My rep is always helpful and is timely with my requests
No photo available

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
No answers on this topic

Return on Investment

  • More social interactions with students, alumni, and prospective students through social inbox.
  • Increased visibility for events, research, and awards.
  • Increased our efficiency as it is allowing us to expand into other social media channels.
Joey McNamara profile photo
  • Visible has been great for consumer opinions. For example, it's told us when one of our client's commercials have offended a small group so we stopped running it. It's also been great for volume, one of our clients is Hostess Snacks so during all the strikes and shutdown we were monitoring the volume daily for overall mentions and more specifically union work's mentions.
  • Competitor review, Visible has been great for us to keep an eye on what our competitors are doing. One of the most valuable things we use it for is to see when our competitors work with bloggers and other paid influencers.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Visible Intelligence

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Visible Intelligence Editions & Modules
Visible Intelligence
Additional Pricing Details

Visible Intelligence More Information