What users are saying about
31 Ratings

Asana

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Top Rated
765 Ratings
31 Ratings
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Score 8.3 out of 101

Asana

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Top Rated
765 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Aha!

  • Aha! is the all around product management tool. You need something once you build out a product management role and grow beyond a small scrum team with one or two products. JIRA, Pivotal, and project management tools don't cut it for aligning [engineering] with product initiatives once the backlog starts to scale.
  • On the other hand, there are several unfinished features that my peers all admit to having to work around: Capacity Planning, Salesforce Integration, Roadmap Display Flexibility, User Feedback, etc. This year has been all about reporting in terms of feature releases. As Aha! grows, they will fill in these other areas, so stay tuned.
Ross Reynolds profile photo

Asana

Overall, despite its drawbacks, Asana works really well for our team. I think this is an appropriate [tool] for a mid-sized digital marketing firm, like ourselves. A software development team is going to want something more robust, like JIRA. However, if you're just shopping for an easy-to-learn tool that will help you manage responsibilities without relying on email? Asana is perfect. Its flexibility also makes it a great fit for most work-flows in almost any industry. Asana is simple out-of-the-box, but it does have robust functionalities that will allow your team to ramp up if desired.
Elizabeth Remaklus profile photo

Feature Rating Comparison

Project Management

Aha!
Asana
7.8
Task Management
Aha!
Asana
9.1
Resource Management
Aha!
Asana
7.8
Gantt Charts
Aha!
Asana
6.5
Scheduling
Aha!
Asana
8.4
Workflow Automation
Aha!
Asana
7.8
Team Collaboration
Aha!
Asana
9.0
Support for Agile Methodology
Aha!
Asana
8.5
Support for Waterfall Methodology
Aha!
Asana
8.5
Document Management
Aha!
Asana
6.8
Email integration
Aha!
Asana
7.3
Mobile Access
Aha!
Asana
7.6
Timesheet Tracking
Aha!
Asana
6.1
Change request and Case Management
Aha!
Asana
8.4
Budget and Expense Management
Aha!
Asana
7.1

Professional Services Automation

Aha!
Asana
6.3
Project & financial reporting
Aha!
Asana
5.5
Integration with accounting software
Aha!
Asana
7.1

Pros

  • Aha! is an all around product management suite. It is great for breaking product plans into initiatives, features, and user stories. This helps the organization understand the product plan and what is driving individual work items. Unlike Jira and project management tools, it helps you prioritize by major themes, features, and releases. Once you start to use it, you can't go back to a project management tool because the views for organizing and prioritizing features just isn't there.
  • Aha! also excels at idea management. You can create a portal for users to submit ideas and manage them through a workflow. Users can submit ideas through a variety of channels, including email, ZenDesk, and SalesForce. You can even attach account values to an idea submitted through SalesForce, though the UI in SalesForce is a little kludgy. This is a great feature for those that have the capacity to manage feedback this way, but be aware that it takes time to manage.
  • Aha! works pretty well with Jira so that project managers can have their backlog that is understandable to the business and engineering can break down those work items however they want.
  • Aha! also has a lot of useful integrations: Slack, ZenDesk, Zapier, etc. It also integrates with every major software project management tool on the market: Jira, Pivotal, Rally, Redmine, and TFS.
Ross Reynolds profile photo
  • Report of tasks added to tasks completed to see how productive the team has been with a particular project.
  • Individual tasks so you can see how swamped/not others on the team are.
  • Adding a project/task to multiple projects is awesome. We have a general ALL marketing projects in one project and then separate them out in another (email, social media, etc.).
No photo available

Cons

  • There are a few catches once you get down to using it. For example, Aha! maps products to projects as a one-to-one in Jira. Why should anyone care? If your Engineering team is organized into functional groups that work on more than one product, this can be a mess. You can't send features to two different teams for one product. Other products like Wizeline support this.
  • Idea management can be overvalued. Be sure you need it before you make it a must-have feature. Idea management is great for enterprise B2B companies with a small base of users to support and the development capacity to be responsive to ad hoc feedback. Think a closed beta participant group, a CAB or small disciplined internal user group like Customer Success. However, it takes a large PM team and excess capacity in Development to manage this sort of feedback. Otherwise, you set yourself up for failure. Look at Aha!'s own idea portal, and you can see it takes a large PM team to track everything, and even then, the user community has to accept that there isn't going to be an immediate response the way a service desk would respond to a problem ticket. If this functionality is not key, there are other tools like User Voice that can be purchased separately later to provide best of breed feedback management.
  • Capacity Planning is a major missing feature. Aha! has half functional capacity planning. It requires manual entry and does not support easy bottom up feedback and progress tracking from the dev team working in Jira. My team found that it was not usable enough to show what was above or below the line on the fly. This is very disempowering for Product Managers who 'want their mojo back' as Aha!'s marketing says. There is a huge discussion in the Aha! user community about this. Even Brian and Chris have responded, so they are looking at it. It's hard to lead management discussions about what to do when resource tradeoffs on what is above or below the line are not clear. This has been one of the most requested features that is still not there after a year of users clamoring for it...
  • The SalesForce integration is not as useful as we thought. My Sales Team found it unusable because of kludgy UI issues. Also, it was hard for users to pile on with other accounts needing the feature, so it only represented one ask from one account, not the market. Plus, it can be totally random which sales person speaks up, leading to a squeaky wheel effect. We found it easier to run this kind of analysis through our web analytics tool, Woopra. Any major account requests were just handled the old fashioned way.
  • We did not use the strategy or roadmap screens as much. We really just needed a wiki to store this info. Old fashioned PowerPoint and tools like Product Plan can cover this as an alternative. Our core usage centered around the initiatives, the product backlog screen, and the reporting (for the roadmap as opposed to the actual roadmap page).
Ross Reynolds profile photo
  • The layout of Asana is a little intense and could be cleaned up a bit to provide a cleaner, more focused look.
  • Can't drag and drop all tasks from one subtask to another.
  • Would be nice if one subtask could live in two tasks (similarly that one task can live in multiple projects).
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Asana10.0
Based on 32 answers
I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.
No photo available

Usability

Aha!6.0
Based on 1 answer
The functionality is there, but it's intimidating to learn.
No photo available
Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo

Support

Aha!10.0
Based on 1 answer
Support always answered in 24 hours for any inquiry-- a reasonable timeframe for most of our requests. The PM team participated actively in supporting their features, keeping them close to the product.
Ross Reynolds profile photo
Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available

Alternatives Considered

I was not a decisionmaker for this product.
Eric Dunne profile photo
Outlook Outlook can track tasks. However, it's not very collaborative; you can send tasks to other people but you can see what them after that. This feature as part of Outlook was a disaster. The only benefit that currently exists is that it was free; it never really fit in with what we wanted.Wunderlist When we looked at this, it was a better application for tasks than Outlook. However, it still was really hard to use as a team (it seemed better suited for an individual). It was simpler to use (and lacked some of the depth of objects) that was a positive but we couldn't figure out how to get the mobile app and the desktop app to sync really well. TodoTXT This was the simplest product to use. It also meant that it lacked all the nice features of the other application.
Andrew Comstock profile photo

Scalability

No score
No answers yet
No answers on this topic
Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo

Return on Investment

  • I was not responsible for choosing Aha! as a software solution for our organization nor do I have any input into the cost. I do know it has helped up to stay more organized and increase communication channels.
Leah Sevey profile photo
  • Allows us to keep on top of grants and sponsorships that we might otherwise miss and keeps track of our answers, comments, and files from one year to the next.
  • Allows us to see when we need to report to the government and makes sure we don't accumulate any late fees.
Dylan DeClerck profile photo

Pricing Details

Aha!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.