What users are saying about

Airtable

212 Ratings

Chatter

41 Ratings

Airtable

212 Ratings
Score 9.1 out of 101

Chatter

41 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

Airtable

I hope to manage everything in our business through Airtable. I'm not sure of the extent of the formula capabilities but I'm excited to learn my options there. The consolidation of all our data so far has been of great value to keep us organized and productive. The fact that we don't have to be IT geniuses is of enormous benefit because relying too much on outside IT help becomes messy - we need stability and ease of use in our technology, which Airtable has given us so far.
Dana Luco profile photo

Chatter

If you are using Salesforce then Chatter increases the benefits of Salesforce. It leads to improved communication between team members. It is also useful for understanding the background of customers and business for new employees. Users can also get regular updates on Opportunities or Accounts or Cases they are interested in without logging into Salesforce. As an example, if you are heading Sales in California, you can get updates on opportunities in your region in your inbox at the beginning of your day.
Naveen Gabrani profile photo

Feature Rating Comparison

Project Management

Airtable
7.8
Chatter
7.5
Task Management
Airtable
8.0
Chatter
5.6
Resource Management
Airtable
8.2
Chatter
Gantt Charts
Airtable
7.5
Chatter
7.5
Scheduling
Airtable
7.5
Chatter
8.8
Workflow Automation
Airtable
7.7
Chatter
8.3
Team Collaboration
Airtable
8.7
Chatter
Support for Agile Methodology
Airtable
7.9
Chatter
Support for Waterfall Methodology
Airtable
7.7
Chatter
Document Management
Airtable
7.8
Chatter
Email integration
Airtable
7.2
Chatter
Mobile Access
Airtable
7.5
Chatter
7.9
Timesheet Tracking
Airtable
7.9
Chatter
Change request and Case Management
Airtable
8.0
Chatter
Budget and Expense Management
Airtable
8.1
Chatter
Search
Airtable
Chatter
6.6
Visual planning tools
Airtable
Chatter
7.6

Communication

Airtable
Chatter
8.6
Chat
Airtable
Chatter
8.4
Notifications
Airtable
Chatter
8.6
Discussions
Airtable
Chatter
8.6
Surveys
Airtable
Chatter
8.3
Internal knowledgebase
Airtable
Chatter
9.6
Integrates with GoToMeeting
Airtable
Chatter
8.4
Integrates with Gmail and Google Hangouts
Airtable
Chatter
8.8
Integrates with Outlook
Airtable
Chatter
7.9

File Sharing & Management

Airtable
Chatter
8.0
Versioning
Airtable
Chatter
8.9
Video files
Airtable
Chatter
6.8
Audio files
Airtable
Chatter
8.0
Document collaboration
Airtable
Chatter
7.6
Access control
Airtable
Chatter
8.7
Advanced security features
Airtable
Chatter
7.0
Integrates with Google Drive
Airtable
Chatter
9.2
Device sync
Airtable
Chatter
8.1

Pros

  • Organization: Helps keep the various programs and rentals, along with all contact information, notes, and budgeting requests in line.
  • Task Management: Easy to share documents with both team members and outside contacts, such as board members and volunteers, to assign and keep track of tasks related to the various programs, events, and exhibits we host. Also helps keep track of priority of these tasks.
  • Flexible: Only having used the product for a few weeks, AirTable has proven to be a very flexible platform to use and adapt to our various needs. I am already looking forward to learning about the deeper functionality of the program and how we can adapt it for our use.
Max Stevenson profile photo
  • Communication between team members
  • Capture historical information for future reference
  • Escalate to Management issues or critical importance
Naveen Gabrani profile photo

Cons

  • This, perhaps, is a function I have yet to explore, but as I need to upload photos into AirTable for use in planning exhibitions it would be nice when exporting AirTable documents that these photos would be exported in the Excel document spreadsheet as well.
Max Stevenson profile photo
  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Joseph C. Chang profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Chatter8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang profile photo

Usability

Airtable9.0
Based on 5 answers
It's not perfect but it is really easy to use and I think most slightly technical people will pick it up quite quickly.
Malcolm Colman-Shearer profile photo
No score
No answers yet
No answers on this topic

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I don't currently have experience with other platforms that are related to AirTable, other than, perhaps, Excel. AirTable has, by far, much more adaptability and the ability to customize "smart" spreadsheets for our needs.
Max Stevenson profile photo
We did not consider an alternative for Chatter. It's so embedded and does the job great, so there was no need to consider an alternative
No photo available

Return on Investment

  • We are still in the early stages, but AirTable has allowed our small team of five to coordinate almost twice as many rentals of our gallery space for private events, thus providing out nonprofit with increased income that can be reinvested into improvements to our gallery and new programming.
Max Stevenson profile photo
  • The ROI is hard to quantify but compared to how we in my company would traditionally collaborate on SFDC records, via email, this takes about a third of the time, and a tenth of the time if it's put in terms of finding old conversations by digging through emails, vs. finding the SFDC record and searching the chatter feed.
No photo available

Screenshots

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Chatter

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details