What users are saying about

Airtable

212 Ratings

Mitel MiCollab

16 Ratings

Airtable

212 Ratings
Score 9.1 out of 101

Mitel MiCollab

16 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

Airtable

Good for replacing administrative spreadsheets, creating resource assignment and calendars, planning activities, creating on the fly data stores, outputting simple mobile data entry forms. Dealing with mobile staff needing to enter simple data quickly or with managers and officers who need to see real-time snapshots of information. When dealing with smaller data sets and not requiring blocks, then for a non-profit it is useful to have the free workspaces where everyone can fully collaborate and update records.Less good for complex financial work you should stick with Excel or your finance system. If you have a very large number of records and need many people to be able to update records then you need to consider the costs (however most off the shelf products you will be looking at to do your specific tasks will probably cost more when you evaluate them).
Chris Chinn profile photo

Mitel MiCollab

Excellent for the receptionist - allows easy transfer and viewing of incoming calls. The chat feature is helpful as well. Transfer and conference options are easy to use click option. Good for sales as well - easy to sync phone and smartphone so they are never out of reach. Also good for checking message and calls that may have been missed
Nathan Venno profile photo

Feature Rating Comparison

Project Management

Airtable
7.8
Mitel MiCollab
7.7
Task Management
Airtable
8.0
Mitel MiCollab
9.0
Resource Management
Airtable
8.2
Mitel MiCollab
Gantt Charts
Airtable
7.5
Mitel MiCollab
Scheduling
Airtable
7.5
Mitel MiCollab
10.0
Workflow Automation
Airtable
7.7
Mitel MiCollab
Team Collaboration
Airtable
8.7
Mitel MiCollab
Support for Agile Methodology
Airtable
7.9
Mitel MiCollab
Support for Waterfall Methodology
Airtable
7.7
Mitel MiCollab
Document Management
Airtable
7.8
Mitel MiCollab
Email integration
Airtable
7.2
Mitel MiCollab
Mobile Access
Airtable
7.5
Mitel MiCollab
7.1
Timesheet Tracking
Airtable
7.9
Mitel MiCollab
Change request and Case Management
Airtable
8.0
Mitel MiCollab
Budget and Expense Management
Airtable
8.1
Mitel MiCollab
Search
Airtable
Mitel MiCollab
7.2
Visual planning tools
Airtable
Mitel MiCollab
5.0

Communication

Airtable
Mitel MiCollab
8.2
Chat
Airtable
Mitel MiCollab
8.8
Notifications
Airtable
Mitel MiCollab
7.7
Discussions
Airtable
Mitel MiCollab
8.0
Internal knowledgebase
Airtable
Mitel MiCollab
9.0
Integrates with GoToMeeting
Airtable
Mitel MiCollab
8.0
Integrates with Gmail and Google Hangouts
Airtable
Mitel MiCollab
8.0
Integrates with Outlook
Airtable
Mitel MiCollab
8.0

File Sharing & Management

Airtable
Mitel MiCollab
7.9
Video files
Airtable
Mitel MiCollab
8.0
Audio files
Airtable
Mitel MiCollab
8.0
Document collaboration
Airtable
Mitel MiCollab
8.0
Access control
Airtable
Mitel MiCollab
8.7
Advanced security features
Airtable
Mitel MiCollab
9.3
Integrates with Google Drive
Airtable
Mitel MiCollab
8.0
Device sync
Airtable
Mitel MiCollab
5.1

Pros

  • It's very easy to use. I was able to start from scratch and get a pretty complex workflow set up in just a couple hours.
  • The ability to create one "master table" with every piece of possible information is good for the "deep dive" members of the team, but then it's easy to create views and calendars based on just a few pieces of data that are better for one specific use or person.
  • Being able to store draft content on the system as attachments means that the review copy/image can be included in the workflow rather than as a separate email or in another tracking system.
  • The ability to quickly group, sort and filter on the master table make it easy for the power-users to work with the full set of information, but still find a specific project quickly.
Andy Havens profile photo
  • See who is using the phone at a given time
Nathan Venno profile photo

Cons

  • It would be great to have multi-tiered selection options. So if I check a box-like, "Does this need social support?" I could then pick from a multi-select drop-down based on the choice.
  • It would be good if we could have a kanban view built off a selection from a multi-select since some projects might be part of multiple strategic initiatives.
  • It would be cool if forms could have some basic if/then functionality. As it is, we need to create different forms for different media requests that share 75% of the same data.
Andy Havens profile photo
  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Nathan Venno profile photo

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
No score
No answers yet
No answers on this topic

Usability

Airtable9.0
Based on 5 answers
Just so easy to learn/use. Very intuitive in its application logic.
Sherry Raeder profile photo
No score
No answers yet
No answers on this topic

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
Mitel MiCollab6.0
Based on 1 answer
Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
Nathan Venno profile photo

Alternatives Considered

Excel and Microsoft 365 are good for what they do but don't fill the database niche the way that Airtable does. LiveImpact looks amazing but is currently out of our price range and better suited to medium-large nonprofits. Airtable is the perfect place to start our small org and I keep finding new capabilities in it to help us manage our infrastructure as we grow.
Dana Luco profile photo
This is good for syncing with your Mitel desk phone (we use cloud-based Mitel service). It is definitely a help with that system. As for a stand-alone product, I don't see that it would be useful (like Skype). Does not have video conferencing. It does have a chat feature, but its only within your system - not external. This is really an add-on to the Mitel system - its makes using their phone system easier and better but does not work outside that sphere.
Nathan Venno profile photo

Return on Investment

  • Airtable has definitely had a positive impact on our organization. It's helped up organize and manage our client information, keeping it current, accurate, and accessible to everyone on our team, no matter where they are. We are able to be more efficient and client-responsive because of this.
  • It's automated some of the tasks we were performing manually - capturing data that our systems like MailChimp and SurveyMonkey house - and importing it directly into our database through the use of Zapier, thus saving us time and potential data input error.
  • My only "negative impact" comment I'll put out there is that it is just really fun to use - and because of that I've personally "lost" a lot of time spent exploring and being inspired by so many new ways to house other business data!
  • All-in-all, it is keeping us in front of our data, freeing up time and resources, and giving us a better view into running our nonprofit more efficiently and effectively.
Sherry Raeder profile photo
  • Simplify phone use, making it easy to make and receive calls
  • Decent app for phones as well - helps with twinning on Mitel
  • App allows you to view missed calls when your synced with your desk phone
Nathan Venno profile photo

Screenshots

Mitel MiCollab

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mitel MiCollab

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details