Likelihood to Recommend Alation is pretty easy to implement. We were able to do it ourselves with Alation's help, no 3rd party needed. We are currently migrating to Snowflake, and it has been helpful with prioritizing what gets migrated. It's great for searching for tables and views. I even use it when I'm trying to find fields in a large table. If I'm not sure if the field is called first_name, firstname, or fname, I can use Alation's table page, filter for fields with "name", and easily find it.
Read full review It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review Pros Ability to link objects using the @ symbol. It allows us to easily provide a way to get more information or context. So if the business concept is part of a hierarchy, we can link to the other terms in that hierarchy. The customization is really helpful. Most object types have robust customization options. Others are less so, but it is improving. We've created multiple custom fields to support our data governance framework. The search feature with filtering is helpful in narrowing down what you're looking for. Read full review QUICK How-to Guides that can be generated and share instantly One can subscribe to the pages and spaces and receive updates in the feed on their home page Automatic Email notifications of new updates in the Confluence area The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability Read full review Cons The lineage UI is not ready for primetime. I would not recommend this feature for my users at this time because it's too complex to understand and is visually difficult to track down specific paths. The underlying infrastructure of the on-premise version of the software is fragile and unnecessarily complicated, using too many modules and technologies. The license model of the on-premise version contains too many add-ons. I would like to pay one price and get all of the features. Read full review Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.] An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits. Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project. Read full review Likelihood to Renew I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review Usability It's a great tool in terms of user experience.
Read full review Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment.
Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review Reliability and Availability I do not recall having outages or applications error so far, very reliable and available.
Read full review Performance Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far
Atlassian Confluence maintains its performance.
Read full review Support Rating From the RightStart Program to the Customer Success team to technical support, Alation has it all covered. They respond quickly and expertly to answer my questions and fix my problems.
Read full review This rating is specifically for
Atlassian 's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from
Atlassian . Instead, it is usually at a power user group elsewhere on the net.
Read full review Implementation Rating Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review Alternatives Considered Alation provided the right balance of connection with systems in use, trusted reputation and affordability. The product integrates with current ways of working and does not require reorganisation within other lines of business.
Read full review We used to use
Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [
Atlassian ] Confluence has kept us more organized and its tight coupling with
Jira has made documents more accessible and more likely to be kept up to date.
Read full review Scalability This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review Return on Investment Provides a place where people can go to find things When we first implemented, someone was concerned that people would now see what a mess our data environment was. I consider that a feature. We can't clean up if we can't see what we have. Read full review We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us. Read full review ScreenShots