AlienVault OSSIM vs. Automox

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.

Incentivized

It is perfectly suited for organizations with a small IT staff and large amount of devices. It's also perfect for pushing software to machines that are not on the network or VPN. It's less effective for server patch management. I like to have a little more control of my server patching

Incentivized

• Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
• SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
• Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
• Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.

Incentivized

• Excellent support for Windows-based systems. Rarely have any issues updating those systems.
• When issues do arise, the Automox support team has been very responsive and informative of solutions (or where projects are on potential roll out dates).
• The user interface is intuitive and easy to use.

Incentivized

• Creating custom rules is a bit complicated
• Reporting could be improved
• Agent has caused conflicts with a couple of our other applications

Incentivized

• initial deployment of agents to all end points was a challenge, would have been great if there was a way for Automox to discover and install.
• Sometimes upgrading the Automox client which becomes old due to an end point not connecting for a long time becomes challenging as it becomes incompatible and has to be upgraded manually
• It would good to have a functionality where an end point device can be turned into a brick if desired in cases where the device is not returned back after an employee is terminated. This should also have the option of turning it back into an active device if we choose to

Incentivized

The system is really simple. We pushed the installer out through Group policy. Devices connected can get further defined by Tags or Groups.

Incentivized

AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.

Incentivized

After using a combination of WSUS and group policy to manage patching on a large number of devices, it was excellent to move to a single-pane experience where patch policies, restart schedules, reports, and device status can be seen easily and quickly. Its pre-patch report on policies is particularly handy so you can check if devices will take the appropriate action before it's run.

Incentivized

Everything is done through MSSP and installation pro services. Once those hours are burned up, then you're on your own without a lot of help. Typically the pro services hours aren't enough to get past 60 days and MSSP are hit and miss. We had a miss for installation helpers.

Incentivized

In my experience, they were responsive but the fixes were more like bandaids than a fix for the underlying problems which they admitted were on their end.

Incentivized

i was able to implement automox with the help from their support to push it out via our MDM of maas360

Incentivized

Originally my organization leveraged alien value due to the lower cost of entry and ability to manage it as a service provider. Unfortunately, after several years of working with this tool, it became unwieldy to use as it felt that almost every useful report had to be created by hand. As other tools have come out with the ability to do automated responses such as Stellar Data processor, we have begun to evaluate alternatives.

Incentivized

We stoppped using PDQ because it required our users to connect to the corporate VPN. It might take months for some remote users to receive a patch, and often we would have to schedule time with them one-on-one to ensure that it got done. With Automox, we don't have to do any of that - it just happens silently in the background.

Incentivized

• It satisfied a requirement of our audit team (internal and external).
• Custom written alerts allow us to be proactive for some events.
• Stable product means we don't spend a lot of time keeping it up and running.

Incentivized

• Automox allows us to fix vulnerabilities in the shortest amount of time ever.
• The automated patching and end point management features have made our jobs much easier.
• We get to focus on more important tasks and not have to manually patch the operating systems.

Incentivized