Allscripts Professional EHR vs Intergy EHR

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.

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Zubair Ahmed

Resident Physician

Ross University School of MedicineMedical Practice, 201-500 employees

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Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?

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Keith Ewanyk

Senior Program Manager

Aspire of WNYHospital & Health Care, 501-1000 employees

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Feature Rating Comparison

Allscripts Professional EHR

5.8

Intergy EHR

5.8

Real-time eligibility verification

4.0

6.0

Claims management

8.0

Coding

7.2

1.0

Patient billing

5.0

Financial Reporting

5.0

9.0

Allscripts Professional EHR

7.4

Intergy EHR

4.2

Rule-based scheduling

7.0

1.0

Automated appointment reminders

8.0

4.0

Automated patient check-in

8.0

7.6

Multi-location support

7.9

1.0

Calendar interface

6.0

7.6

Allscripts Professional EHR

7.4

Intergy EHR

4.3

Charting / document management

7.7

3.0

Templates

7.7

1.0

Patient portal

5.5

3.0

Mobile/tablet support

6.8

6.4

Fax integration

7.5

6.0

Integration with other EMR and PM systems

8.0

5.3

Workflow automation

7.7

1.0

Speech recognition

7.0

6.0

Customization

7.2

2.0

E-prescribing

8.8

9.0

Allscripts Professional EHR

8.9

Intergy EHR

5.8

HIPPA compliance

9.4

5.0

Role-based permission levels

9.6

8.0

Data backups and redundancy

8.2

3.0

Local mode / networking failsafe

8.4

7.2

Allscripts Professional EHR

8.5

Intergy EHR

1.3

Task tracking

7.3

2.0

Specialty-specific workflows

9.0

1.0

Multi-office / multi-physician capabilities

9.3

1.0

Pros

Imaging and laboratory results were found in Allscripts Professional EHR.
Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.

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Nicole Graves RN, CWCN

RN Field Nurse Manager, President, Professional Nurses Association, Clinical Revi7 Consultant

Coram CVS/specialty infusion servicesHospital & Health Care, 1001-5000 employees

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Community Health Center (CHC) Functions i.e. UDS, FPAR
OB Chart & ACOG
User friendly GUI

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Farren Hurwitz

IT Business Development Manager & Product Specialist

Health Choice NetworkHospital & Health Care, 10,001+ employees

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Cons

Difficult to obtain lab reports or imaging reports in chronic patients.
Redundancy in ordering prescription medications leading to errors
Incomplete data downloads of labs, reports, old notes, procedures which compromises care.

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Zubair Ahmed

Resident Physician

Ross University School of MedicineMedical Practice, 201-500 employees

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Meaningful Use Dashboards
Practice Portal is ok but not great
In House Lab Module for capturing in-house labs. This module needs revamping

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Farren Hurwitz

IT Business Development Manager & Product Specialist

Health Choice NetworkHospital & Health Care, 10,001+ employees

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Usability

No score

No answers yet

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Intergy EHR6.0

Based on 1 answer

Some things are a lot of clicks, missing functionality.

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Keith Ewanyk

Senior Program Manager

Aspire of WNYHospital & Health Care, 501-1000 employees

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Support

No score

No answers yet

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Intergy EHR5.0

Based on 1 answer

SIloed support teams, a lot of transferring, feel I need to bird dog my cases.

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Keith Ewanyk

Senior Program Manager

Aspire of WNYHospital & Health Care, 501-1000 employees

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Implementation

No score

No answers yet

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Intergy EHR3.0

Based on 1 answer

Track all hours and don't sign off on anything if you are not 100% happy.

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Keith Ewanyk

Senior Program Manager

Aspire of WNYHospital & Health Care, 501-1000 employees

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Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group

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Zubair Ahmed

Resident Physician

Ross University School of MedicineMedical Practice, 201-500 employees

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Medical Manager as a product was tried and true. It did not provide an easy interface. When a user who is not tech savvy started to use it was a big learning curve. One thing about Intergy was that it has a more intuitive interface, you get to use the mouse and make selections which was really failing in Medical Manager.

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Marcus Shorney

Systems Administrator

TD AmeritradeHospital & Health Care, 501-1000 employees

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Return on Investment

Positive - Limited the amount of physical paperwork and redundancy of office paperwork.
Negative - Decrease return on investment in initial 12 months.
Positive - Offered new innovative solutions to long-standing issues.

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Zubair Ahmed

Resident Physician

Ross University School of MedicineMedical Practice, 201-500 employees

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With our multiple clinics this has really helped tighten our understanding on where clinic time is often wasted (as in patients fail to show or cancel). This is great to understand where we can cut clinic time down and not have to have staff onsite at those times.

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Marcus Shorney

Systems Administrator

TD AmeritradeHospital & Health Care, 501-1000 employees

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