Allscripts Professional EHR vs Intergy EHR

• Organized documentation templates specifically for new and established patient visits.
• Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
• Exceptional billing module with exceeds the current industry standard.

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• Exporting Records
• Working with eFax solution to auto-fax correspondence

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• Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
• You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
• While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.

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• Form building and Utilization of Forms - they created a new version a couple years but they cannot recommend using it yet!
• Allowing more data entry from within EHR.
• Images - this needs to be completely revamped, but they cut their imaging support department.

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