What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 15 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 29 reviews and ratings
Feature Set Ratings
- Allscripts Professional EHR ranks higher in 4 feature sets: Patient Scheduling, Electronic Medical Records, Medical Security and Privacy, Workflow and Scale
- Intergy EHR ranks higher in 1 feature set: Billing and Claims Management
Billing and Claims Management
5.8
Allscripts Professional EHR
58%
6.9
Intergy EHR
69%
Intergy EHR ranks higher in 3/5 features
Intergy EHR ranks higher in 3/5 features
Real-time eligibility verification
4.0
40%
2 Ratings
6.1
61%
20 Ratings
Claims management
8.0
80%
2 Ratings
7.3
73%
20 Ratings
Coding
7.2
72%
4 Ratings
6.5
65%
17 Ratings
Patient billing
5.0
50%
2 Ratings
7.5
75%
20 Ratings
Financial Reporting
5.0
50%
2 Ratings
6.9
69%
20 Ratings
Patient Scheduling
7.5
Allscripts Professional EHR
75%
7.2
Intergy EHR
72%
Allscripts Professional EHR ranks higher in 4/5 features
Allscripts Professional EHR ranks higher in 4/5 features
Rule-based scheduling
7.0
70%
2 Ratings
5.9
59%
20 Ratings
Automated appointment reminders
8.0
80%
2 Ratings
6.8
68%
18 Ratings
Automated patient check-in
8.0
80%
1 Rating
7.7
77%
10 Ratings
Multi-location support
8.3
83%
3 Ratings
7.9
79%
20 Ratings
Calendar interface
6.0
60%
2 Ratings
7.4
74%
16 Ratings
Electronic Medical Records
7.7
Allscripts Professional EHR
77%
6.6
Intergy EHR
66%
Allscripts Professional EHR ranks higher in 9/10 features
Allscripts Professional EHR ranks higher in 9/10 features
Charting / document management
8.1
81%
5 Ratings
7.2
72%
24 Ratings
Templates
8.0
80%
5 Ratings
6.2
62%
23 Ratings
Patient portal
6.2
62%
3 Ratings
6.4
64%
20 Ratings
Mobile/tablet support
7.7
77%
4 Ratings
6.7
67%
12 Ratings
Fax integration
7.8
78%
4 Ratings
5.7
57%
16 Ratings
Integration with other EMR and PM systems
8.0
80%
3 Ratings
8.0
80%
15 Ratings
Workflow automation
8.0
80%
5 Ratings
5.6
56%
19 Ratings
Speech recognition
7.0
70%
1 Rating
6.5
65%
11 Ratings
Customization
7.2
72%
5 Ratings
6.7
67%
24 Ratings
E-prescribing
8.8
88%
5 Ratings
7.3
73%
23 Ratings
Medical Security and Privacy
8.9
Allscripts Professional EHR
89%
7.3
Intergy EHR
73%
Allscripts Professional EHR ranks higher in 4/4 features
Allscripts Professional EHR ranks higher in 4/4 features
HIPAA compliance
9.6
96%
10 Ratings
8.2
82%
34 Ratings
Role-based permission levels
9.6
96%
5 Ratings
7.1
71%
24 Ratings
Data backups and redundancy
8.2
82%
5 Ratings
7.2
72%
22 Ratings
Local mode / networking failsafe
8.2
82%
4 Ratings
6.6
66%
16 Ratings
Workflow and Scale
8.7
Allscripts Professional EHR
87%
6.6
Intergy EHR
66%
Allscripts Professional EHR ranks higher in 3/3 features
Allscripts Professional EHR ranks higher in 3/3 features
Task tracking
7.5
75%
5 Ratings
6.9
69%
23 Ratings
Specialty-specific workflows
9.0
90%
4 Ratings
6.4
64%
22 Ratings
Multi-office / multi-physician capabilities
9.5
95%
3 Ratings
6.5
65%
20 Ratings
Attribute Ratings
- Allscripts Professional EHR is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.4
Allscripts Professional EHR
74%
5 Ratings
6.9
Intergy EHR
69%
24 Ratings
Usability
Allscripts Professional EHR
N/A
0 Ratings
5.9
Intergy EHR
59%
3 Ratings
Availability
Allscripts Professional EHR
N/A
0 Ratings
8.0
Intergy EHR
80%
4 Ratings
Performance
Allscripts Professional EHR
N/A
0 Ratings
7.0
Intergy EHR
70%
2 Ratings
Support Rating
Allscripts Professional EHR
N/A
0 Ratings
8.2
Intergy EHR
82%
15 Ratings
Implementation Rating
Allscripts Professional EHR
N/A
0 Ratings
3.0
Intergy EHR
30%
2 Ratings
Likelihood to Recommend
Allscripts Professional EHR
Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Resident Physician
Ross University School of MedicineMedical Practice, 201-500 employees
Intergy EHR
How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Senior Program Manager
Aspire of WNYHospital & Health Care, 501-1000 employees
Pros
Allscripts Professional EHR
- Intuitive with documenting office visits
- Easy to navigate around the screens when researching patient information
- Able to customize lots of things throughout the program to work with requested workflows
Clinical Director/Director of EHR Operations
Pain Management Consultants, P.A.Hospital & Health Care, 11-50 employees
Intergy EHR
- Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
- Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
- Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
LPN, Telehealth & Informatics Coordinator
Community Health Center of Northeast Oklahoma, Inc.Medical Practice, 11-50 employees
Cons
Allscripts Professional EHR
- Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
- Improve the clarity of scanned images in patient's EHR.
- Conversability with other platforms, like Cerner, Epic, and McKesson.
- Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
RN Field Nurse Manager, President, Professional Nurses Association, Clinical Revi7 Consultant
Coram CVS/specialty infusion servicesHospital & Health Care, 1001-5000 employees
Intergy EHR
- Sometimes, Intergy tends to crash on occasion, which is understandable.
- Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
- When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.

Verified User
Administrative Assistant in Customer Service
Hospital & Health Care Company, 11-50 employeesPricing Details
Allscripts Professional EHR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Intergy EHR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Allscripts Professional EHR
No score
No answers yet
No answers on this topic
Intergy EHR
Intergy EHR 5.9
Based on 3 answers
Very user friendly and efficient
Office Manager
Gerig Surgical AssociatesMedical Practice, 11-50 employees
Support Rating
Allscripts Professional EHR
No score
No answers yet
No answers on this topic
Intergy EHR
Intergy EHR 8.2
Based on 15 answers
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
Office Manager
Ormond PediatricsMedical Practice, 11-50 employees
Implementation Rating
Allscripts Professional EHR
No score
No answers yet
No answers on this topic
Intergy EHR
Intergy EHR 3.0
Based on 2 answers
Track all hours and don't sign off on anything if you are not 100% happy.
Senior Program Manager
Aspire of WNYHospital & Health Care, 501-1000 employees
Alternatives Considered
Allscripts Professional EHR
It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Certified Nurse Midwife
University of Louisville PhysiciansHospital & Health Care, 1001-5000 employees
Intergy EHR
We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
Operations Manager
NeuroSpine InstituteHospital & Health Care, 11-50 employees
Return on Investment
Allscripts Professional EHR
No answers on this topic
Intergy EHR
- Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
- Claim Tracker allows practices to have a real time view of all unpaid claims.
- The E&M calculator helps providers choose the appropriate code for billing compliance.
President
MJP Healthcare ConsultingHospital & Health Care, 1-10 employees