What users are saying about
13 Ratings
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Score 7.1 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

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Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed profile photo

Intergy EHR

It worked quite well in the dermatology/plastic surgery clinic. In fact, until I moved into the administrative/finance department of this neurosurgery clinic, I had no complaints whatsoever about Intergy. The process for end users is very intuitive and free-flowing. On the management side of things, however, it's difficult to track or prove audit trails.
Jensina Massa, CPC-A profile photo

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Intergy EHR
5.8
Real-time eligibility verification
Allscripts Professional EHR
4.0
Intergy EHR
6.0
Claims management
Allscripts Professional EHR
8.0
Intergy EHR
8.0
Coding
Allscripts Professional EHR
7.2
Intergy EHR
1.0
Patient billing
Allscripts Professional EHR
5.0
Intergy EHR
5.0
Financial Reporting
Allscripts Professional EHR
5.0
Intergy EHR
9.0

Patient Scheduling

Allscripts Professional EHR
7.4
Intergy EHR
4.2
Rule-based scheduling
Allscripts Professional EHR
7.0
Intergy EHR
1.0
Automated appointment reminders
Allscripts Professional EHR
8.0
Intergy EHR
4.0
Automated patient check-in
Allscripts Professional EHR
8.0
Intergy EHR
7.6
Multi-location support
Allscripts Professional EHR
8.1
Intergy EHR
1.0
Calendar interface
Allscripts Professional EHR
6.0
Intergy EHR
7.6

Electronic Medical Records

Allscripts Professional EHR
7.5
Intergy EHR
4.3
Charting / document management
Allscripts Professional EHR
7.9
Intergy EHR
3.0
Templates
Allscripts Professional EHR
7.8
Intergy EHR
1.0
Patient portal
Allscripts Professional EHR
5.8
Intergy EHR
3.0
Mobile/tablet support
Allscripts Professional EHR
7.1
Intergy EHR
6.4
Fax integration
Allscripts Professional EHR
7.6
Intergy EHR
6.0
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Intergy EHR
5.3
Workflow automation
Allscripts Professional EHR
7.8
Intergy EHR
1.0
Speech recognition
Allscripts Professional EHR
7.0
Intergy EHR
6.0
Customization
Allscripts Professional EHR
7.2
Intergy EHR
2.0
E-prescribing
Allscripts Professional EHR
8.8
Intergy EHR
9.0

Medical Security and Privacy

Allscripts Professional EHR
8.9
Intergy EHR
5.8
HIPPA compliance
Allscripts Professional EHR
9.4
Intergy EHR
5.0
Role-based permission levels
Allscripts Professional EHR
9.6
Intergy EHR
8.0
Data backups and redundancy
Allscripts Professional EHR
8.2
Intergy EHR
3.0
Local mode / networking failsafe
Allscripts Professional EHR
8.3
Intergy EHR
7.2

Workflow and Scale

Allscripts Professional EHR
8.6
Intergy EHR
1.3
Task tracking
Allscripts Professional EHR
7.4
Intergy EHR
2.0
Specialty-specific workflows
Allscripts Professional EHR
9.0
Intergy EHR
1.0
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.4
Intergy EHR
1.0

Pros

  • Organized documentation templates specifically for new and established patient visits.
  • Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
  • Exceptional billing module with exceeds the current industry standard.
Zubair Ahmed profile photo
  • Exporting Records
  • Working with eFax solution to auto-fax correspondence
Jenna Higginbotham profile photo

Cons

  • Documenting lab or imaging results are clunky. Without an interface, we scan in labs and imaging. There is a small, unobvious place to make a note in response to the results but then another patient message needs to be sent to the nursing staff explaining these results again with instructions on what to tell the patient.
  • You cannot build a chart the day before or print out any paperwork (i.e. consents for procedures) until the day of the appointment or it gets dated for the date you opened the chart, not the actual date of encounter
  • While there are so many things you can customize, it gets burdensome at times. You really need to have a superuser on staff to remember how everything gets customized. The customization is not intuitive.
Debbie Haro profile photo
  • Form building and Utilization of Forms - they created a new version a couple years but they cannot recommend using it yet!
  • Allowing more data entry from within EHR.
  • Images - this needs to be completely revamped, but they cut their imaging support department.
Jenna Higginbotham profile photo

Usability

No score
No answers yet
No answers on this topic
Intergy EHR6.0
Based on 1 answer
Some things are a lot of clicks, missing functionality.
Keith Ewanyk profile photo

Support

No score
No answers yet
No answers on this topic
Intergy EHR5.0
Based on 1 answer
SIloed support teams, a lot of transferring, feel I need to bird dog my cases.
Keith Ewanyk profile photo

Implementation

No score
No answers yet
No answers on this topic
Intergy EHR3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk profile photo

Alternatives Considered

We selected Allscripts primarily for its exceptional reviews and affordability in the EHR marketplace. While Allscripts may not be the best EHR overall, it definitely meets the demands of the seting I practice in. Allscripts is an innovative software and we are pleased to have chosen this EHR for our group
Zubair Ahmed profile photo
Different ballgame - can't compare
Jenna Higginbotham profile photo

Screenshots

Intergy EHR

Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Intergy EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details