What users are saying about
13 Ratings
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Score 8 out of 100
23 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Allscripts Professional EHR

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.
Zubair Ahmed | TrustRadius Reviewer

Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Keith Ewanyk | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Allscripts Professional EHR
5.8
Intergy EHR
8.1
Real-time eligibility verification
Allscripts Professional EHR
4.0
Intergy EHR
8.1
Claims management
Allscripts Professional EHR
8.0
Intergy EHR
8.5
Coding
Allscripts Professional EHR
7.2
Intergy EHR
7.0
Patient billing
Allscripts Professional EHR
5.0
Intergy EHR
8.4
Financial Reporting
Allscripts Professional EHR
5.0
Intergy EHR
8.5

Patient Scheduling

Allscripts Professional EHR
7.5
Intergy EHR
7.7
Rule-based scheduling
Allscripts Professional EHR
7.0
Intergy EHR
7.7
Automated appointment reminders
Allscripts Professional EHR
8.0
Intergy EHR
8.2
Automated patient check-in
Allscripts Professional EHR
8.0
Intergy EHR
6.3
Multi-location support
Allscripts Professional EHR
8.3
Intergy EHR
8.4
Calendar interface
Allscripts Professional EHR
6.0
Intergy EHR
7.7

Electronic Medical Records

Allscripts Professional EHR
7.7
Intergy EHR
7.5
Charting / document management
Allscripts Professional EHR
8.1
Intergy EHR
8.2
Templates
Allscripts Professional EHR
8.0
Intergy EHR
7.8
Patient portal
Allscripts Professional EHR
6.2
Intergy EHR
7.4
Mobile/tablet support
Allscripts Professional EHR
7.7
Intergy EHR
6.3
Fax integration
Allscripts Professional EHR
7.8
Intergy EHR
6.2
Integration with other EMR and PM systems
Allscripts Professional EHR
8.0
Intergy EHR
7.9
Workflow automation
Allscripts Professional EHR
8.0
Intergy EHR
7.5
Speech recognition
Allscripts Professional EHR
7.0
Intergy EHR
7.1
Customization
Allscripts Professional EHR
7.2
Intergy EHR
8.1
E-prescribing
Allscripts Professional EHR
8.8
Intergy EHR
8.2

Medical Security and Privacy

Allscripts Professional EHR
8.9
Intergy EHR
8.3
HIPAA compliance
Allscripts Professional EHR
9.6
Intergy EHR
8.5
Role-based permission levels
Allscripts Professional EHR
9.6
Intergy EHR
8.6
Data backups and redundancy
Allscripts Professional EHR
8.2
Intergy EHR
8.8
Local mode / networking failsafe
Allscripts Professional EHR
8.2
Intergy EHR
7.1

Workflow and Scale

Allscripts Professional EHR
8.7
Intergy EHR
8.1
Task tracking
Allscripts Professional EHR
7.5
Intergy EHR
8.3
Specialty-specific workflows
Allscripts Professional EHR
9.0
Intergy EHR
7.9
Multi-office / multi-physician capabilities
Allscripts Professional EHR
9.5
Intergy EHR
8.2

Pros

Allscripts Professional EHR

  • Intuitive with documenting office visits
  • Easy to navigate around the screens when researching patient information
  • Able to customize lots of things throughout the program to work with requested workflows
Debbie Haro | TrustRadius Reviewer

Intergy EHR

  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
Shandi Guertin | TrustRadius Reviewer

Cons

Allscripts Professional EHR

  • Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
  • Improve the clarity of scanned images in patient's EHR.
  • Conversability with other platforms, like Cerner, Epic, and McKesson.
  • Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Nicole Graves RN, CWCN | TrustRadius Reviewer

Intergy EHR

  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
Anonymous | TrustRadius Reviewer

Usability

Allscripts Professional EHR

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 6.0
Based on 1 answer
Some things are a lot of clicks, missing functionality.
Keith Ewanyk | TrustRadius Reviewer

Support Rating

Allscripts Professional EHR

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 8.2
Based on 9 answers
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
Jen Danver | TrustRadius Reviewer

Implementation Rating

Allscripts Professional EHR

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk | TrustRadius Reviewer

Alternatives Considered

Allscripts Professional EHR

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell | TrustRadius Reviewer

Intergy EHR

We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
Jensina Massa, CPC-A | TrustRadius Reviewer

Return on Investment

Allscripts Professional EHR

No answers on this topic

Intergy EHR

  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
Michael Popp | TrustRadius Reviewer

Screenshots

Pricing Details

Allscripts Professional EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intergy EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Allscripts Professional EHR
7.4
Intergy EHR
7.4

Usability

Allscripts Professional EHR
Intergy EHR
6.0

Reliability and Availability

Allscripts Professional EHR
Intergy EHR
8.0

Performance

Allscripts Professional EHR
Intergy EHR
7.0

Support Rating

Allscripts Professional EHR
Intergy EHR
8.2

Implementation Rating

Allscripts Professional EHR
Intergy EHR
3.0

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