What users are saying about
32 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Unify Office by RingCentral

If you are looking for a tool for Teams to use where they can keep everything together, then this will work really well. A complete package than tools such as WhatsApp or Skype for Business when it comes to documenting handling and more polished than the likes of Slack or HipChat for the team working and communication element.
John-James Worrall | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Unify Office by RingCentral
High quality audio
Amazon Chime
8.9
Unify Office by RingCentral
High quality video
Amazon Chime
8.8
Unify Office by RingCentral
Low bandwidth requirements
Amazon Chime
8.4
Unify Office by RingCentral
Mobile support
Amazon Chime
8.2
Unify Office by RingCentral

Screen Sharing

Amazon Chime
8.6
Unify Office by RingCentral
Desktop sharing
Amazon Chime
9.2
Unify Office by RingCentral
Whiteboards
Amazon Chime
8.0
Unify Office by RingCentral

Online Meetings / Events

Amazon Chime
9.1
Unify Office by RingCentral
Calendar integration
Amazon Chime
9.0
Unify Office by RingCentral
Meeting initiation
Amazon Chime
8.8
Unify Office by RingCentral
Integrates with social media
Amazon Chime
9.5
Unify Office by RingCentral
Record meetings / events
Amazon Chime
8.8
Unify Office by RingCentral
Slideshows
Amazon Chime
9.3
Unify Office by RingCentral

Online Events Collaboration

Amazon Chime
9.4
Unify Office by RingCentral
Live chat
Amazon Chime
9.1
Unify Office by RingCentral
Audience polling
Amazon Chime
9.8
Unify Office by RingCentral
Q&A
Amazon Chime
9.1
Unify Office by RingCentral

Online Events Security

Amazon Chime
9.2
Unify Office by RingCentral
User authentication
Amazon Chime
9.4
Unify Office by RingCentral
Participant roles & permissions
Amazon Chime
8.8
Unify Office by RingCentral
Confidential attendee list
Amazon Chime
9.4
Unify Office by RingCentral

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral

  • The mobile use of the platform is very powerful. To be able to answer a video call on your phone and them simply swipe when you get to your desktop to have a seamless transfer is impressive.
  • The simple interface makes it easy for new users. There is nothing to make them feel overwhelmed.
  • Keeping all the information in the threads of conversations makes it easy to find. There is also a search tool, so as long as you know what you need, you can look accross all your conversation to find the information you are looking for.
John-James Worrall | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral

  • We would like to see the ability to break out to Group video conferencing systems. We understand that this is on its way in a software update in the near future.
John-James Worrall | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral

Each of the tools above does something well. We have found that the Unify solution simply does a better job of combining all the features of the other services. \easy to start using, while remaining a powerful tool is a tricky task to pull off, but Unify have done this and they have done it well.
John-James Worrall | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral

  • A shortening of timescales as information is not stuck on an internal server somewhere - we can include it as part of the thread. This also applies to updates and revisions. You automatically know which the latest revision is, as it is the most recent in the timeline.
  • The relative cost of implementation is low and there is a wide range of solutions for phones and clients, from software based solutions running on desktop and smartphone or quality hardware to make your desk phone a powerful tool in itself.
John-James Worrall | TrustRadius Reviewer

Screenshots

Amazon Chime

Unify Office by RingCentral

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Unify Office by RingCentral

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Unify Office by RingCentral Editions & Modules

Edition
Standard€16.991
Premium€22.991
Ultimate€33.991
  1. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Unify Office by RingCentral
10.0

Support Rating

Amazon Chime
8.3
Unify Office by RingCentral

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