What users are saying about

Carbonite

43 Ratings

Amazon Cloud Drive

124 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Carbonite

43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Amazon Cloud Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty profile photo

Carbonite

One of the few wholly online backup solution that provides and appliance-free backup (they do have that option as well). It does backup well - once running it really does what it needs to do with little need for intervention. Add/removing folders is simple. It offers an app that allows you to see your backups in pretty-near real time (if you are that obsessed).
Nathan Venno profile photo

Feature Rating Comparison

File Sharing & Management

Amazon Cloud Drive
8.0
Carbonite
Versioning
Amazon Cloud Drive
8.2
Carbonite
Video files
Amazon Cloud Drive
9.3
Carbonite
Audio files
Amazon Cloud Drive
9.0
Carbonite
Document collaboration
Amazon Cloud Drive
7.8
Carbonite
Access control
Amazon Cloud Drive
6.6
Carbonite
File search
Amazon Cloud Drive
7.6
Carbonite
Device sync
Amazon Cloud Drive
7.3
Carbonite

Cloud Storage Security & Administration

Amazon Cloud Drive
8.1
Carbonite
User and role management
Amazon Cloud Drive
8.4
Carbonite
File organization
Amazon Cloud Drive
8.5
Carbonite
Device management
Amazon Cloud Drive
7.6
Carbonite

Cloud Storage Platform

Amazon Cloud Drive
8.6
Carbonite
Performance
Amazon Cloud Drive
8.8
Carbonite
Reliability
Amazon Cloud Drive
8.9
Carbonite
Storage Reports
Amazon Cloud Drive
8.0
Carbonite

Pros

  • Worldwide accessibility, including from China's great firewall.
  • Highly flexible with different server options: Aurora, MariaDB, Oracle, and Microsoft SQL Server.
  • Lengthy free trial lets you really dive deeply and explore the solutions offering and all that Amazon has to provide you with.
No photo available
  • Install and config is simple.
  • Backups run pretty much on their own once installed - without user intervention.
  • Restore is relatively easy to manage with only a little training needed (for me).
  • This is a pretty fire and forget tool.
Nathan Venno profile photo

Cons

  • File syncing is missing as available in Dropbox
No photo available
  • Alerting was very terrible - alerts would come late or not at all with regard to backups.
  • The local then cloud backup can suck up a good chunk of space.
  • The restore process, while simple once learned, does take some training to understand.
Nathan Venno profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Carbonite1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno profile photo

Usability

Amazon Cloud Drive10.0
Based on 1 answer
The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!
James Murphy profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected Amazon due to the large reliable brand name behind ACD and the ability of it to be nested within other services. While Microsoft and Google were strong options, we decided that ACD had a better cost and availability uptime compared to other services. Dropbox has been used in the past but not a strong positive experience.
No photo available
Carbonite works well and is affordable for personal and small business customers
Tina Cline profile photo

Return on Investment

  • We have no ROI numbers that have been reported, we have expected 100% uptime which so far we are satisfied with, so nothing about ACD has hampered our ability to function.
No photo available
  • It has helped me through two different computer crashes.
  • There was a period when I couldn't install it on my computer, so it was useless at that point.
No photo available

Pricing Details

Amazon Cloud Drive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Carbonite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details