What users are saying about
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74 Ratings
53 Ratings

Amazon CloudWatch

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Score 8.4 out of 101
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Score 8.4 out of 101

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
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Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
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Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
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Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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Cons

Amazon CloudWatch

  • Its limitation on only Amazon resources.
  • Cost is higher.
  • Lack of ability to create graphs on distinct counts and histograms which can make it hard quickly identify specific IP addresses that have a high request volume in a certain period. We have worked around this but a feature on the dashboard would be nice.
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Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
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Support

Amazon CloudWatch

No score
No answers yet
No answers on this topic

Datadog

Datadog 9.0
Based on 2 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
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Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
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Return on Investment

Amazon CloudWatch

  • CloudWatch is liked by the IT guys, in that it makes their job easier. Whether that actually is a positive ROI is debatable. It doesn't seem like it.
  • CloudWatch could have a positive ROI in the sense that IT professionals consider it an integral tool to streamline their management of IT resources.
  • Cloud is not a positive ROI in the sense that it doesn't appear to have saved any money on the personnel or software side.
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Datadog

  • Visibility into systems and performance gives us a go-to overview of all of our services.
  • APM provides additional context for which parts of our workloads are taking the most time from our servers, and gives us the ability to try to reduce these pain points.
  • Log management makes viewing logs from remote systems much easier, ultimately saving time and a lot of developer frustration.
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Pricing Details

Amazon CloudWatch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon CloudWatch Editions & Modules

Additional Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datadog Editions & Modules

Edition
Free1
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

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