Amazon Pay vs. Paytm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pay
Score 8.5 out of 10
N/A
Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
Paytm
Score 7.8 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
Pricing
Amazon PayPaytm
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PayPaytm
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amazon PayPaytm
Considered Both Products
Amazon Pay
Chose Amazon Pay
Amazon Pay in comparison to the other UPI apps is a more trusted platform. The best part is that you can directly do Amazon shopping via Amazon wallet or Amazon UPI. Moreover in comparison to Google Pay Amazon Pay offers more cashback and relevant rewards. Amazon Pay is more …
Chose Amazon Pay
Amazon pay is widely used around the globe.
it has good customer support available 24*7
Chose Amazon Pay
I am effortlessly able to transact whenever and wherever I want, with no latency. The service is excellent, and all transactions are completed quickly. And I appreciate the cashback that I receive after making a payment, whether it's for my power bill or a phone recharge. …
Chose Amazon Pay
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers …
Paytm
Chose Paytm
Amazon Pay's bank transfer take quite a lot of time and in term of end to end security, Paytm is much better than others. It is highly used by millions of people. It is quite used by them on day to day basis.
Chose Paytm
When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for …
Chose Paytm
Paytm is much better than Sodexo due to the wide array of use cases. Also, we need not carry a physical card in the case of Paytm. Additionally, Paytm is accepted in many more places than Sodexo.
Chose Paytm
Amazon's payment gateway has a higher transactional fee. For the Indian region, Paytm is the best solution for your e-commerce store, and QR code scan is very easy.
Chose Paytm
Paytm is widely used across my country. The penetration rate of this product is highest amongst the competitors, leading to its easier acceptance from a local seller to a premium seller. It was the first one to introduce the UPI transfers making it pretty easy for non-Paytm …
Top Pros
Top Cons
Best Alternatives
Amazon PayPaytm
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PayPaytm
Likelihood to Recommend
8.5
(25 ratings)
8.3
(20 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(6 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Amazon PayPaytm
Likelihood to Recommend
Amazon AWS
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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Pi by Paytm
The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
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Pros
Amazon AWS
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
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Pi by Paytm
  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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Cons
Amazon AWS
  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
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Pi by Paytm
  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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Usability
Amazon AWS
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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Pi by Paytm
No answers on this topic
Support Rating
Amazon AWS
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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Pi by Paytm
No answers on this topic
Implementation Rating
Amazon AWS
I don't have any idea about this question.
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Pi by Paytm
No answers on this topic
Alternatives Considered
Amazon AWS
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
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Pi by Paytm
I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
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Return on Investment
Amazon AWS
  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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Pi by Paytm
  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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