What users are saying about
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Top Rated
61 Ratings
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Top Rated
49 Ratings

Amazon Pay

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Top Rated
61 Ratings
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Score 8.7 out of 100

Paytm

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Top Rated
49 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Amazon Pay is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Amazon Pay

88%
26 Ratings
8.5

Paytm

85%
22 Ratings

Usability

8.0

Amazon Pay

80%
1 Rating

Paytm

N/A
0 Ratings

Support Rating

8.1

Amazon Pay

81%
10 Ratings

Paytm

N/A
0 Ratings

Implementation Rating

1.0

Amazon Pay

10%
1 Rating

Paytm

N/A
0 Ratings

Likelihood to Recommend

Amazon AWS

I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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Pi by Paytm

The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
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Pros

Amazon AWS

  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
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Pi by Paytm

  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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Cons

Amazon AWS

  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
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Pi by Paytm

  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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Pricing Details

Amazon Pay

Starting Price

Editions & Modules

Amazon Pay editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Paytm

    Starting Price

    Editions & Modules

    Paytm editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Amazon AWS

      It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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      Pi by Paytm

      No answers on this topic

      Support Rating

      Amazon AWS

      Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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      Pi by Paytm

      No answers on this topic

      Implementation Rating

      Amazon AWS

      I don't have any idea about this question.
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      Pi by Paytm

      No answers on this topic

      Alternatives Considered

      Amazon AWS

      The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
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      Pi by Paytm

      1. Paytm is more user-friendly and attractive to use. 2. Paytm has more customized options available for its user to make their daily life easier. 3. Paytm has better cashback offers and deals for each transaction made. 4. Paytm offers easy bill payment options for electricity, water, gas, LIC, and other such amenities. 5. Paytm is acceptable across entire India.
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      Return on Investment

      Amazon AWS

      • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
      • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
      • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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      Pi by Paytm

      • It decreased checkout time for the user which allowed us to increase user experience.
      • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
      • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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