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336 Ratings
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Score 8.8 out of 101
53 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Amazon Web Services

Amazon Web Services is well suited for companies or organizations that need to run specific applications or virtual services on servers. The cost-per-server ratio makes this ideal for testing and live deployment scenarios. It is especially ideal for smaller to medium size IT development teams. If you are looking to just set up a website, for example, AWS may not be ideal unless you are having it custom built.
Nathan Sichilongo profile photo

Rackspace Managed Hosting

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes.While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement.Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Jim Rubenstein profile photo

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.3
Rackspace Managed Hosting
7.4
Service-level Agreement (SLA) uptime
Amazon Web Services
8.9
Rackspace Managed Hosting
8.3
Dynamic scaling
Amazon Web Services
9.1
Rackspace Managed Hosting
6.9
Elastic load balancing
Amazon Web Services
8.7
Rackspace Managed Hosting
8.2
Pre-configured templates
Amazon Web Services
7.6
Rackspace Managed Hosting
8.4
Monitoring tools
Amazon Web Services
7.5
Rackspace Managed Hosting
6.0
Pre-defined machine images
Amazon Web Services
7.9
Rackspace Managed Hosting
8.0
Operating system support
Amazon Web Services
7.9
Rackspace Managed Hosting
6.8
Security controls
Amazon Web Services
8.4
Rackspace Managed Hosting
6.7

Pros

  • The development and administration tools work well, including a consistent API and adequate management console. In terms of business process, it provided an effective "escape valve" for new product development that would have been much more onerous to deploy if we had to provision physical hardware and arrange for associated IT resources.
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  • Rackspace is used to access email via A web interface as well as applications such as Outlook and Thunderbird.
  • Email for the county organization is very important and Rackspace provides excellent delivery of service and support.
Matt Karcher profile photo

Cons

  • Because we have a large amount of data, constantly uploading and downloading, our monthly fee isn't a set amount, but instead fluctuates up and down each month.
Stella Gillham profile photo
  • User experience.
  • Customer service.
Nicholas Toscano profile photo

Likelihood to Renew

Amazon Web Services9.4
Based on 10 answers
I would gladly rely on AWS for any large-scale application deployment. For prototyping and small-scale applications, a more heavily managed environment on top of the 'bare metal' virtual infrastructure, such as Heroku or Elastic Bean Stalk, is probably a more productive approach in most cases
No photo available
Rackspace Managed Hosting2.2
Based on 2 answers
After using SoftLayer, I would not go back to RackSpace.
Nicholas Toscano profile photo

Usability

Amazon Web Services9.0
Based on 3 answers
The management console is the weak part of the service in my experience. It is adequate but slow.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
No photo available
No score
No answers yet
No answers on this topic

Performance

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
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No answers on this topic

Support

Amazon Web Services3.0
Based on 3 answers
Neutral, no experience with either.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked into other server hosts, but the cost was out of our budget. We were quoted a monthly fee of $500 to $750, plus an initial fee of over $1,000. AWS made the most financial sense as well as other reviews and recommendations
Stella Gillham profile photo
It is not a habit of mine to really demarcate lines in the sand of one service provider versus another; each has worthy merits and while there is some benefit to the exercise and some examples that are illustrative and enlightening, use of one product/vendor over another most often is simply a matter of determining a solution that fits a particular use-case. Most often, however, Rackspace offers entirely too much, top to bottom, in addressing the majority of needs and requirements that looking elsewhere only confirms why we chose them as a foundational element to our business in the first place. Price (albeit this does fluctuate and does become flat in the market), Innovation, Performance, Security, Scalability, Support. Using other providers, I always feel like we are outsourcing our business services and solutions; with Rackspace, I always fee like we are keeping them behind our own firewall
John Wooten profile photo

Return on Investment

  • Profitability: We've a team of very hands-on engineers and what they would need to build what we now get from AWS, would not have had the level of profitability we get with AWS. At first, our inhouse team really wanted this work inhouse. Now, they're very grateful it's not. Billing is always accurate and automated with full justification in every report. We can plan our growth far more accurately.
  • Flexibility: We can onboard new customers in an instant. We can give greater service levels to our current customers, just as quickly and dynamically too, if their needs change.
  • Ease of use: seriously, one or two phone calls is pretty much all we've ever had to make when our needs change and it's been that easy for the last 4 or 5 years now.
Jackie Bassett profile photo
  • Rackspace is not a low cost alternative to email service but a very reliable service for an organization that requires service that is not interrupted. If you do require an email vendor that provides excellent delivery, then Rackspace provides that service.
Matt Karcher profile photo

Pricing Details

Amazon Web Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Rackspace Managed Hosting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details