What users are saying about

Amazon Web Services

310 Ratings
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Score 8.7 out of 101

Rackspace Managed Hosting

53 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Amazon Web Services

AWS is like the IBM of cloud infrastructure. It's hard to really go wrong with it. If you do, it's probably your own fault.
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Rackspace Managed Hosting

When customer service and immediate technical support is important, Rackspace is the ideal service provider for all cloud services.
Adam Boulware profile photo

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.4
Rackspace Managed Hosting
7.5
Service-level Agreement (SLA) uptime
Amazon Web Services
8.7
Rackspace Managed Hosting
8.4
Dynamic scaling
Amazon Web Services
8.9
Rackspace Managed Hosting
6.8
Elastic load balancing
Amazon Web Services
9.0
Rackspace Managed Hosting
8.2
Pre-configured templates
Amazon Web Services
7.7
Rackspace Managed Hosting
8.6
Monitoring tools
Amazon Web Services
7.9
Rackspace Managed Hosting
6.0
Pre-defined machine images
Amazon Web Services
7.9
Rackspace Managed Hosting
8.0
Operating system support
Amazon Web Services
8.5
Rackspace Managed Hosting
6.8
Security controls
Amazon Web Services
8.2
Rackspace Managed Hosting
6.9

Pros

  • Launching a VIrtual Machine quickly, especially from AMI images from verified providers.
  • Launching RDS instances, configuring and managing parameters
  • Managing monthly costs and budget
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  • Customer Service
  • Technical Support
  • Documentation
  • Open Source Software
  • Interoperability
Adam Boulware profile photo

Cons

  • I'm afraid you're going to have to go somewhere else for improvement suggestions because I have none!
Rebekah Madonia profile photo
  • Few new products as of recently
Adam Boulware profile photo

Likelihood to Renew

Amazon Web Services9.4
Based on 10 answers
I would gladly rely on AWS for any large-scale application deployment. For prototyping and small-scale applications, a more heavily managed environment on top of the 'bare metal' virtual infrastructure, such as Heroku or Elastic Bean Stalk, is probably a more productive approach in most cases
No photo available
Rackspace Managed Hosting2.2
Based on 2 answers
After using SoftLayer, I would not go back to RackSpace.
Nicholas Toscano profile photo

Usability

Amazon Web Services9.0
Based on 3 answers
The management console is the weak part of the service in my experience. It is adequate but slow.
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No score
No answers yet
No answers on this topic

Reliability and Availability

Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
No photo available
No score
No answers yet
No answers on this topic

Performance

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
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No answers on this topic

Support

Amazon Web Services3.0
Based on 3 answers
unless you paid the premium, no support at all
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No score
No answers yet
No answers on this topic

Implementation

Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

This is the ONLY Web Service we have used since my time with the company to manage our weekly MP3 uploads. I'd say it stacks up pretty well since we have stuck with it over the years! Simple & Effective!
Rebekah Madonia profile photo
It is not a habit of mine to really demarcate lines in the sand of one service provider versus another; each has worthy merits and while there is some benefit to the exercise and some examples that are illustrative and enlightening, use of one product/vendor over another most often is simply a matter of determining a solution that fits a particular use-case. Most often, however, Rackspace offers entirely too much, top to bottom, in addressing the majority of needs and requirements that looking elsewhere only confirms why we chose them as a foundational element to our business in the first place. Price (albeit this does fluctuate and does become flat in the market), Innovation, Performance, Security, Scalability, Support. Using other providers, I always feel like we are outsourcing our business services and solutions; with Rackspace, I always fee like we are keeping them behind our own firewall
John Wooten profile photo

Return on Investment

  • Some campaigns needed dynamic scaling and setting up a massive infrastructure to meet the demands would have been impossible if it was not for the AWS services that we used. The traffic volume was enormous and AWS did an awesome job within the budgets we had in mind.
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  • Lead conversion: we are able to meet client needs immediately both from those presented to us without warning, as well as those we actually seek out
  • Efficiency: regardless of our internal technical prowess, Rackspace allows us to solve technological problems for our clients, instead of fumbling around attempting to manage our own.
  • Repeat Business: our clients return to us for continuing technology solutions challenging all businesses every day; the confidence in returning client business finds its foundation in the positioning Rackspace affords us in what we can, and cannot, offer.
John Wooten profile photo

Pricing Details

Amazon Web Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Rackspace Managed Hosting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details