What users are saying about
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Top Rated
489 Ratings

Amazon Web Services

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Top Rated
489 Ratings
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Score 8.6 out of 100
121 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Amazon Web Services

More suited I will say deploying your Web-server, Running some cloud applications, Deploying your micro-services, Managed database. Less suited is really hard to say but there can be some scenario where you can use free services like Google spreadsheet scripting for smaller data management and small workflows. Workflow automation is something you need multiple vendors to talk to each other at that time its preferred to go for something else.
Rahul Chhajed | TrustRadius Reviewer

Sitecore Experience Manager

Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.9
Sitecore Experience Manager
Service-level Agreement (SLA) uptime
Amazon Web Services
9.3
Sitecore Experience Manager
Dynamic scaling
Amazon Web Services
9.4
Sitecore Experience Manager
Elastic load balancing
Amazon Web Services
9.2
Sitecore Experience Manager
Pre-configured templates
Amazon Web Services
8.0
Sitecore Experience Manager
Monitoring tools
Amazon Web Services
8.5
Sitecore Experience Manager
Pre-defined machine images
Amazon Web Services
8.7
Sitecore Experience Manager
Operating system support
Amazon Web Services
8.8
Sitecore Experience Manager
Security controls
Amazon Web Services
8.9
Sitecore Experience Manager

Security

Amazon Web Services
Sitecore Experience Manager
7.0
Role-based user permissions
Amazon Web Services
Sitecore Experience Manager
7.0

Platform & Infrastructure

Amazon Web Services
Sitecore Experience Manager
6.9
API
Amazon Web Services
Sitecore Experience Manager
5.0
Internationalization / multi-language
Amazon Web Services
Sitecore Experience Manager
8.8

Web Content Creation

Amazon Web Services
Sitecore Experience Manager
5.3
WYSIWYG editor
Amazon Web Services
Sitecore Experience Manager
5.0
Code quality / cleanliness
Amazon Web Services
Sitecore Experience Manager
5.0
Admin section
Amazon Web Services
Sitecore Experience Manager
5.0
Page templates
Amazon Web Services
Sitecore Experience Manager
5.0
Library of website themes
Amazon Web Services
Sitecore Experience Manager
5.0
Mobile optimization / responsive design
Amazon Web Services
Sitecore Experience Manager
5.0
Publishing workflow
Amazon Web Services
Sitecore Experience Manager
7.0
Form generator
Amazon Web Services
Sitecore Experience Manager
5.0

Web Content Management

Amazon Web Services
Sitecore Experience Manager
5.3
Content taxonomy
Amazon Web Services
Sitecore Experience Manager
5.0
SEO support
Amazon Web Services
Sitecore Experience Manager
5.0
Bulk management
Amazon Web Services
Sitecore Experience Manager
5.0
Availability / breadth of extensions
Amazon Web Services
Sitecore Experience Manager
4.0
Community / comment management
Amazon Web Services
Sitecore Experience Manager
7.2

Pros

Amazon Web Services

  • What I like in it, is its simple notification service which provides a mobile messaging feature to enable push messaging to my mobile devices as well.
  • It helps in sending out notifications to all my teammates with full integrity.
  • Responsive Support.
  • Offers a variety of features that help to manage my workload.
Martha Batruny | TrustRadius Reviewer

Sitecore Experience Manager

  • Personalisation of advertising banners based upon knowledge of the customer, like location or previous searches enables us to target customers with products and offers that they are more likely to engage with, which has been done to good effect.
  • The use of Sitecore for content management enables the business and design team to perform changes to things, like images, content and page structure, which would otherwise have required a code release, which is costly in terms of man power.
  • The A/B testing in Sitecore is good because it allows us to statistically verify minor changes to the site - like advert changes or component ordering on the page - as to whether or not they positively impact conversion.
Anonymous | TrustRadius Reviewer

Cons

Amazon Web Services

  • If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
  • While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
  • AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.
Nathan Sichilongo | TrustRadius Reviewer

Sitecore Experience Manager

  • Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
  • You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
  • Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
Laxmi Srinivas Samayamantri | TrustRadius Reviewer

Likelihood to Renew

Amazon Web Services

Amazon Web Services 9.4
Based on 10 answers
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
Marc Schriftman | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 9.0
Based on 9 answers
Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
Anonymous | TrustRadius Reviewer

Usability

Amazon Web Services

Amazon Web Services 7.3
Based on 5 answers
We find it quite easy to use. The only challenge is at the outset figuring out exactly what you need, given the large number of available services and options which could take a bit of time to get familiarised with and to decide on.
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 7.3
Based on 4 answers
With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
Aaron Branson | TrustRadius Reviewer

Reliability and Availability

Amazon Web Services

Amazon Web Services 9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

No score
No answers yet
No answers on this topic

Performance

Amazon Web Services

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

No answers on this topic

Support Rating

Amazon Web Services

Amazon Web Services 7.6
Based on 25 answers
Amazon Web Services boasts a really quick and helpful support with multiple communication options as well. For instance, on my personal account I incurred a minor charge due to mismanagement of a service. Upon contacting support, they quickly explained the issue to me and upon request waived the bill as a first time error.
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 9.1
Based on 4 answers
Sitecore Support is very knowledgeable and helpful. We have raised a number of issues with them and they rarely fail to come up with an acceptable solution.
Anonymous | TrustRadius Reviewer

Online Training

Amazon Web Services

Amazon Web Services 7.0
Based on 1 answer
No answer on this topic is available.

Sitecore Experience Manager

Sitecore Experience Manager 10.0
Based on 1 answer
Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon Web Services

Amazon Web Services 10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop | TrustRadius Reviewer

Sitecore Experience Manager

Sitecore Experience Manager 9.1
Based on 5 answers
Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
Chris Spears, CMTO | TrustRadius Reviewer

Alternatives Considered

Amazon Web Services

Amazon Web Services is well suited when we have a huge amount of data to store, process, manipulate and get meaningful information out of. It is also suitable when we need very fast data retrieval from the database. They provide a superior product at a fair price which allows us to further our goals and push the limits of what we are capable of as a team / company.
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Web Services

  • AWS has lowered our employee cost, because you don't have to hire Network/Server Admins to manage infrastructure.
  • Increased productivity by incorporating Continuous Integration with AWS and our development life cycle.
  • Increased customer confidence by being able to provide HIPAA level security in our development and production environments
Anonymous | TrustRadius Reviewer

Sitecore Experience Manager

  • ROI depends so much on implementation. Its would be difficult to comment in a positive or negative regarding CMS product to direct ROI. A non-technical user would be surprised at what a basic installation of Sitecore looks like. "Hello World" comes to mind. With that in mind we can look at two things, Sitecore Support and Sitecore Partners.
  • Certified Internal Developers and Sitecore Support: This depends on the qualifications of your existing departments regarding implementing a enterprise CMS. No experience to some experience, this is a no brainer, rigorously vet top and middle partners and hire one to lead this effort. If your experienced still hire a partner and vet them but hire a middle to small partner and have them help, not lead.
  • "Sitecore Window": You could equate Sitecore in some implementation as throwing expensive parts at a car problem. If your business requirements and data consumption needs are not within this cost window then in the end on paper it will be difficult to see ROI or that there just wasn't a return. Then it will be time to look at other lower cost alternatives The initial cost is just the start. Over engineering and expensive horizontal integration partners can cost someone a promotion or job.
  • If your content workflows are complex, sites rendering data requirements are large and performance and scalability are paramount. Sitecore should be in your top 3.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Web Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sitecore Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Web Services
8.9
Sitecore Experience Manager
5.0

Likelihood to Renew

Amazon Web Services
9.4
Sitecore Experience Manager
9.0

Usability

Amazon Web Services
7.3
Sitecore Experience Manager
7.3

Reliability and Availability

Amazon Web Services
9.0
Sitecore Experience Manager

Support Rating

Amazon Web Services
7.6
Sitecore Experience Manager
9.1

Online Training

Amazon Web Services
7.0
Sitecore Experience Manager
10.0

Implementation Rating

Amazon Web Services
10.0
Sitecore Experience Manager
9.1

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