amoCRM vs monday.com

• Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
• Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
• Rich API. You can easily export all leads from amoCRM to different services and work with this data.
• Customization. You can add your own fields to lead card to fit your needs.
• Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.

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• Surveys and Forms via the "Forms" function: Creating surveys (anonymous or not) and forms (with or without required fields) for data collection that automatically organizes the inputs in columns that are easy to export to excel.
• Automations: You can build in reminders, via text or email, to individuals at any frequency. You can literally build out an entire workflow through automations. While it may take some thought and a little time on the forefront, the efficiencies it builds in over time is quickly made up.
• File housing / control: There's a "file" capability that allows you to attach a file to a line item, which helps with the most recent file housed in one place where the current status or updated date column can be notated alongside it. Again, truly customizable to your business need.
• Communication: There are many ways to openly communicate and "ping" but you can also build in automated reminders that are customized messages based on the specific project/need. So it's not your typical canned "monday.com reminder, click here for more," it's "-- Kelly needs your feedback on by EOD today. Please update status to "reviewed" when completed." Little things like this go a LONG way when you're targeting a specific audience for a precise need.

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• Room for improvement would be that you need to manually integrate some of the apps for use.
• Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
• Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?

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• Automations should reflect who the item / pulse was actually created by, not who created the monday.com instance or the automation itself.
• It would be great if we could use the tool to manage timesheets for our team.
• The reports and dashboards could use a little more flexibility / functionality.
• Automations should be expanded to include Microsoft Exchange users, not just Outlook and Gmail users.
• Would be great if we could better tailor how email notifications look.

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• Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
• Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
• Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.

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• Easy setup of project management and the tracking of projects at a glance.
• We were able to customize to make it very employee friendly so adoption is high.
• Once we were able to set up templates, the time it saves to get a project up and running is just minutes compared to hours!

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