What users are saying about
8 Ratings
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Top Rated
1753 Ratings
8 Ratings
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Score 8.8 out of 100

monday.com

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Top Rated
1753 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

monday.com

Things that work well on monday.com:
  1. A single person's To-Do list if they have multiple project with various timelines to keep track of.
  2. A small team keeping track of their activity/Managing a small team.
Things that would probably not work well on monday.com:
  1. A single person with not that many tasks to complete or with repeating tasks (monday.com could do it, but it's not that necessary).
  2. Might not work for a very large team (could get very complicated and hard to use), but I don't have experience using it for this.
Kate Bredbenner | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
monday.com
Customer data management / contact management
amoCRM
10.0
monday.com
Workflow management
amoCRM
8.5
monday.com
Opportunity management
amoCRM
8.0
monday.com
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
monday.com
Interaction tracking
amoCRM
9.0
monday.com

Customer Service & Support

amoCRM
8.5
monday.com
Call center management
amoCRM
8.5
monday.com

Marketing Automation

amoCRM
8.9
monday.com
Lead management
amoCRM
10.0
monday.com
Email marketing
amoCRM
7.8
monday.com

CRM Project Management

amoCRM
6.3
monday.com
Task management
amoCRM
8.3
monday.com
Billing and invoicing management
amoCRM
5.0
monday.com
Reporting
amoCRM
5.8
monday.com

CRM Reporting & Analytics

amoCRM
7.5
monday.com
Forecasting
amoCRM
7.3
monday.com
Pipeline visualization
amoCRM
10.0
monday.com
Customizable reports
amoCRM
5.3
monday.com

Customization

amoCRM
8.5
monday.com
Custom fields
amoCRM
10.0
monday.com
Scripting environment
amoCRM
7.0
monday.com
API for custom integration
amoCRM
8.5
monday.com

Security

amoCRM
9.3
monday.com
Single sign-on capability
amoCRM
10.0
monday.com
Role-based user permissions
amoCRM
8.5
monday.com

Social CRM

amoCRM
10.0
monday.com
Social data
amoCRM
10.0
monday.com
Social engagement
amoCRM
10.0
monday.com

Integrations with 3rd-party Software

amoCRM
8.5
monday.com
Marketing automation
amoCRM
8.5
monday.com

Platform

amoCRM
8.5
monday.com
Mobile access
amoCRM
8.5
monday.com

Project Management

amoCRM
monday.com
7.9
Task Management
amoCRM
monday.com
9.1
Resource Management
amoCRM
monday.com
7.6
Gantt Charts
amoCRM
monday.com
8.3
Scheduling
amoCRM
monday.com
8.2
Workflow Automation
amoCRM
monday.com
7.8
Team Collaboration
amoCRM
monday.com
9.1
Support for Agile Methodology
amoCRM
monday.com
7.9
Support for Waterfall Methodology
amoCRM
monday.com
7.0
Document Management
amoCRM
monday.com
7.4
Email integration
amoCRM
monday.com
7.5
Mobile Access
amoCRM
monday.com
7.9
Timesheet Tracking
amoCRM
monday.com
7.7
Change request and Case Management
amoCRM
monday.com
7.8
Budget and Expense Management
amoCRM
monday.com
7.2

Professional Services Automation

amoCRM
monday.com
7.4
Quotes/estimates
amoCRM
monday.com
8.0
Project & financial reporting
amoCRM
monday.com
6.9
Integration with accounting software
amoCRM
monday.com
7.3

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

monday.com

  • Surveys and Forms via the "Forms" function: Creating surveys (anonymous or not) and forms (with or without required fields) for data collection that automatically organizes the inputs in columns that are easy to export to excel.
  • Automations: You can build in reminders, via text or email, to individuals at any frequency. You can literally build out an entire workflow through automations. While it may take some thought and a little time on the forefront, the efficiencies it builds in over time is quickly made up.
  • File housing / control: There's a "file" capability that allows you to attach a file to a line item, which helps with the most recent file housed in one place where the current status or updated date column can be notated alongside it. Again, truly customizable to your business need.
  • Communication: There are many ways to openly communicate and "ping" but you can also build in automated reminders that are customized messages based on the specific project/need. So it's not your typical canned "monday.com reminder, click here for more," it's "-- Kelly needs your feedback on by EOD today. Please update status to "reviewed" when completed." Little things like this go a LONG way when you're targeting a specific audience for a precise need.
Shelly Rescansky | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

monday.com

  • Automations should reflect who the item / pulse was actually created by, not who created the monday.com instance or the automation itself.
  • It would be great if we could use the tool to manage timesheets for our team.
  • The reports and dashboards could use a little more flexibility / functionality.
  • Automations should be expanded to include Microsoft Exchange users, not just Outlook and Gmail users.
  • Would be great if we could better tailor how email notifications look.
Tawanna Howard Caldwell | TrustRadius Reviewer

Likelihood to Renew

amoCRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.4
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

amoCRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.5
Based on 872 answers
Before all, monday.com is an intuitive tool. Everything is well signaled, and colored. All the tools available are easy to deal [with] and just one click [away] from using it properly. Monday.com has an easy way to allow improvement in boards without interrupting the workflow of your team. The easy-to-use interface is the strongest point of monday.com.
Paulo Roth Melaragno | TrustRadius Reviewer

Support Rating

amoCRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.0
Based on 846 answers
The training we received from monday.com was amazing - our trainer really dug deep to see what our true needs were. During this training period, we had many questions that customer service was quick to respond to. Additionally, after we had completed our training and went full in, whenever we have had an issue or a question, the monday.com team has been extremely responsive and in a timely fashion.
Elisa Tabibzadeh | TrustRadius Reviewer

Implementation Rating

amoCRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 7.4
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

monday.com

  • Easy setup of project management and the tracking of projects at a glance.
  • We were able to customize to make it very employee friendly so adoption is high.
  • Once we were able to set up templates, the time it saves to get a project up and running is just minutes compared to hours!
TRACY DOWNS | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

Likelihood to Recommend

amoCRM
8.3
monday.com
8.6

Likelihood to Renew

amoCRM
monday.com
8.4

Usability

amoCRM
monday.com
8.5

Reliability and Availability

amoCRM
monday.com
9.2

Performance

amoCRM
monday.com
8.2

Support Rating

amoCRM
monday.com
8.0

Online Training

amoCRM
monday.com
6.4

Implementation Rating

amoCRM
monday.com
7.4

Scalability

amoCRM
monday.com
7.9

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