What users are saying about

Woopra

Top Rated
18 Ratings

Amplitude Analytics

13 Ratings
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Score 8.8 out of 101

Woopra

Top Rated
18 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Amplitude Analytics

If you are working with a tool where tracking actions taken by users in that tool is very important. In tools with very few users and not a ton of custom editing, this may not be necessary
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Woopra

Woopra is great for:
  • B2B Companies who want account based analytics
  • Supporting Account Based Marketing
  • Identifying Product Qualified Leads from a SaaS Product with a Freemium model
  • Product Managers who want to analyze product and feature usage on an individual level
  • Providing Product KPIs such as Total Revenue behind users per Product per Feature. For example, we just launched this big feature, what's the value of the accounts that used it?
  • Identifying navigation paths and support issues. For example, what features or pages logged the most help articles and support requests?
The company also has a lot of B2C customers, especially in the e-commerce space. Although they also serve this market, this wasn't our use case
Ross Reynolds profile photo

Pros

  • You can always get up-to-date usage data on all of our users. It is really down to the minute information, with basically no delays.
  • There are so many usage events. Events basically exist for every possible action a user can take in the software.
  • The charts and everything are very customizable and easy to navigate even if you are not familiar with analyzing data.
No photo available
  • Works fast with a clean interface. It is easy to use for non-expert users.
  • Has proven to be reliable, compared to other products that seemed to lose some events or reflect them late.
  • The main live view dashboard gives a very fast look at the actual load of the site.
No photo available

Cons

  • No capabilities to group numbers.
  • Impossible to aggregate the data altogether so sometimes it's hard to have a real overview of everything.
  • Even though I find the interface rather user-friendly and accessible to people new to data analysis, maybe it could be useful to have a step by step guide when starting using the tool.
Gwen Rivet profile photo
  • More integrations with third party tools
Jason Dainter profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Woopra9.0
Based on 7 answers
Woopra allows us to understand our customers, and therefore makes us money. Its a worthwhile investment.
Jason Dainter profile photo

Usability

No score
No answers yet
No answers on this topic
Woopra9.0
Based on 1 answer
The UI and reports are great overall. Creating reports just requires a few too many screens and clicks. Also dashboard tiles can't be resized. Both of these are easy items that are being addressed
Ross Reynolds profile photo

Support

No score
No answers yet
No answers on this topic
Woopra10.0
Based on 1 answer
Team was always responsive and helpful with special use cases.
Ross Reynolds profile photo

Implementation

No score
No answers yet
No answers on this topic
Woopra10.0
Based on 1 answer
Compared to other products, the support was a small effort. We only had part time contributions from a product management intern and front end developer.
Ross Reynolds profile photo

Alternatives Considered

Amplitude Analytics is an easier tool to use. It requires less knowledge of SQL and as long as you have notions of data analysis and retrieving data in general. It is much more user-friendly and allows for easy and quick reporting. It can be used by different teams and therefore can be an easily shareable tool.
Gwen Rivet profile photo
Google Analytics, Mixpanel. Woopra blows both of these out the water, the UI and level of easy segmentation is a big factor in this but also they have some nice real time features that these other tools simply do not have that add a lot of value.
Jason Dainter profile photo

Return on Investment

  • Better productivity
  • A better understanding of our users
  • Informing and influencing our marketing decisions
Gwen Rivet profile photo
  • Web traffic is more of a predictor of future sales vs. a component of driving sales. It is very helpful to see the number of downloads our web site is providing end users and while that in itself is an ROI story, it has nothing to do with the implementation of WOOPRA other than it validates our web site's effectiveness.
Steve Reeder, MBA profile photo

Screenshots

Amplitude Analytics

Pricing Details

Amplitude Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Woopra

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details