Antavo AI Loyalty Cloud vs. Clover

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Antavo AI Loyalty Cloud
Score 8.5 out of 10
N/A
Antavo is an Enterprise Loyalty Cloud, providing technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience customizable so loyalty and marketing teams can run their program internally, without IT help. Antavo helps global clients like BMW, KFC or Kathmandu and global businesses in air travel, pharma and fashion. Antavo…N/A
Clover
Score 9.1 out of 10
N/A
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.
$9.95
per month
Pricing
Antavo AI Loyalty CloudClover
Editions & Modules
No answers on this topic
Subscription
$9.95
per month
Offerings
Pricing Offerings
Antavo AI Loyalty CloudClover
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Antavo AI Loyalty CloudClover
Considered Both Products
Antavo AI Loyalty Cloud
Clover
Chose Clover
None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers …
Chose Clover
We chose Clover without doing extensive research in other offerings. It seemed to meet all of our needs and was used extensively in other retailers. Other processing systems were limited in functions and back-office management.
Chose Clover
Clover has just the right combination of affordability with extra features and flexibility that isn't offered by some cheaper options. Clover is flexible enough to allow integration with Shopify and other useful retail technologies, as well as integrating with many payment …
Chose Clover
While both of them get the job done, Clover is far easier to use than Aldelo. It actually feels like a POS system meant for the 21-century smartphone era while Aldelo feels a little deprecated. Clover is also far more affordable than Aldelo. It also looks better aesthetically.
Chose Clover
Of the few other companies we had the option to use, BluePay's fee structure is the best for our business. Even though PayPal is ubiquitous and we still accept donations through PayPal at times, we got better rates through BLuePay and much easier transaction settlement.
Chose Clover
Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using …
Chose Clover
Retail Pro is a perfect of example of a full featured POS system that can do lots of things right. Unfortunately to deploy Retail Pro will require a project team and skilled consultants who will happily bill you for the time spent on the project. You will also only use a small …
Chose Clover
We initially chose BluePay because they had purchased the company that we used for our online payment processing and sales applications. To remain with our previous provider would have required costly updates but BluePay was fully integrated and allowed for a very smooth …
Best Alternatives
Antavo AI Loyalty CloudClover
Small Businesses
Growave
Growave
Score 9.7 out of 10
Square POS
Square POS
Score 9.0 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Epicor Eagle
Epicor Eagle
Score 7.9 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Antavo AI Loyalty CloudClover
Likelihood to Recommend
7.5
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
7.4
(0 ratings)
9.3
(0 ratings)
Support Rating
6.0
(0 ratings)
5.2
(0 ratings)
User Testimonials
Antavo AI Loyalty CloudClover
Likelihood to Recommend
One specific scenario where Antavo proved to be well-suited was the activation of a challenge where customers earned bonus loyalty points if they used a specific gift card for a purchase on the website. This feature was implemented smoothly and effectively boosted customer engagement. On the other hand, a scenario where Antavo fell short was during an export of the entire customer database (2.5 million users), aggregated by levels (4 levels) with details of points that had expired over the course of the year. The extraction process for these data, even after months, was never completed.
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Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
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Pros
  • Customer Service
  • Agile
  • API connections
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  • Clover has an excellent POS system with several add-on pieces of equipment available. Many many features to fit all business needs
  • Very easy to use, and even has an online login where you can edit inventory and settings, as well as get real time reports
  • Inventory control, offline mode, and customer information storage are also wonderful tools to help you keep up with your business
  • Reports! The reports are great!!
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Cons
  • Can't access through mobile devices.
  • Sometimes uploading files doesn't work.
  • Regional languages are not supported in app.
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  • Focus functionality on retail use and not broad based with focus on food services
  • Build a turn table into the countertop unit so both the employee and customer can use the tablet
  • Offer color choices in units (white is not always friendly with long term use)
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Usability
First loyalty platform for me personally and has been easy and great to pick up. The training academy is excellent and the customer service has been great
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There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
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Support Rating
Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
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We didn't have any significant complaints about their support. As we transitioned out of BluePay to a new provider that partnered with our new CRM, they were able to help with that transition. However, it was a little slower than we'd have liked.
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Alternatives Considered
The integration between Antavo and Bloomreach is out of the box.
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We initially chose BluePay because they had purchased the company that we used for our online payment processing and sales applications. To remain with our previous provider would have required costly updates but BluePay was fully integrated and allowed for a very smooth transition with little to no disruption for our employees or customers. After making the switch, we were so glad that we did. Our account rep has been so helpful and responsive, even going to the level of creating and scheduling custom reports to allow our users to do their jobs more easily and efficiently. We've also been pleased to see our overall fees/interchange go down from what we were charged by our previous providers. Overall, we have been very pleased with the service and services provided.
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Return on Investment
  • Increased engagement with existing loyalty users
  • Brought new users
  • Increased ROI
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  • The system usually never has any technical problems.
  • A few times, Clover servers have gone down, in which case, you are unable to do any transaction.
  • The system is easy and fast so our customers don't have to wait long for payment.
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ScreenShots

Antavo AI Loyalty Cloud Screenshots

Screenshot of Antavo is a pure-play loyalty program technology vendor.Screenshot of Antavo’s no-code Workflows tool has a visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.Screenshot of A comprehensive look at a member’s stats, transaction and reward history inside the loyalty platform. Antavo’s Customer Insights helps to answer these questions.Screenshot of Antavo provides a variety of gamification elements and makes it easier for clients to set up their gamified loyalty program.Screenshot of Build and manage a reward catalog in Antavo’s Back-office, to allow users to ffer a range of incentives, including experiential rewards, coupons, vouchers, products or even services.Screenshot of Antavo’s platform offers a built-in editor for Mobile Passes that can be used without a learning curve. The editor is integrated with both Android & iOS platforms.