AnyDesk vs. Zoho Lens

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.0 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$14.90
per year
Zoho Lens
Score 9.0 out of 10
N/A
Zoho Lens is a remote assistance solution using augmented reality.
$13
per month
Pricing
AnyDeskZoho Lens
Editions & Modules
Solo
$14.90
per month billed annually
Standard
$29.90
per month billed annually
Advanced
$79.90
per month billed annually
Enterprise
Custom
per year billed annually
Standard
$13.00
1 technician monthly / billed annually
Professional
$17.00
1 technician monthly / billed annually
Offerings
Pricing Offerings
AnyDeskZoho Lens
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskZoho Lens
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AnyDeskZoho Lens
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
7.5
28 Ratings
9% below category average
Zoho Lens
-
Ratings
Screen sharing8.226 Ratings00 Ratings
File transfer6.728 Ratings00 Ratings
Instant message6.724 Ratings00 Ratings
Secure remote access with Smart Card authentication9.218 Ratings00 Ratings
Access to sleeping/powered-off computers7.622 Ratings00 Ratings
Over-the-Internet remote session7.426 Ratings00 Ratings
Initiate remote control from mobile7.425 Ratings00 Ratings
Remote management of servers & workstations7.423 Ratings00 Ratings
Remote Active Directory® management6.020 Ratings00 Ratings
Centralized management dashboard7.323 Ratings00 Ratings
Session record9.824 Ratings00 Ratings
Annotations6.721 Ratings00 Ratings
Monitoring and Alerts6.622 Ratings00 Ratings
Multi-platform remote control7.526 Ratings00 Ratings
Best Alternatives
AnyDeskZoho Lens
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
ConnectWise ScreenConnect
ConnectWise ScreenConnect
Score 8.9 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskZoho Lens
Likelihood to Recommend
8.1
(28 ratings)
9.0
(1 ratings)
Usability
9.5
(2 ratings)
-
(0 ratings)
Support Rating
9.3
(12 ratings)
-
(0 ratings)
User Testimonials
AnyDeskZoho Lens
Likelihood to Recommend
AnyDesk Software
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
Read full review
Zoho
It's an excellent tool to stay in touch remotely across different teams and collaborate. There are a variety of issues that our technicians can encounter in the field so Zoho Lens enables us to simulate any parts needed in order to service the machines and helps us identify hardware issues more quickly.
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Pros
AnyDesk Software
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
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Zoho
  • easy to use/manage
  • greta communication tool
  • detail oriented
  • customizable
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Cons
AnyDesk Software
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
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Zoho
  • sometimes laggy
  • affordability
Read full review
Usability
AnyDesk Software
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
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Zoho
No answers on this topic
Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Zoho
No answers on this topic
Alternatives Considered
AnyDesk Software
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
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Zoho
Our company loves Zoho products and we greatly benefit from using the Zoho CRM/One platforms. They help keep all our internal teams well organized and aligned on our goals!
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Return on Investment
AnyDesk Software
  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
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Zoho
  • only positive impact is making remote collaboration easier!
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ScreenShots