AnyDesk vs. Zoho Lens

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.1 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Zoho Lens
Score 9.0 out of 10
N/A
Zoho Lens is a remote assistance solution using augmented reality.
$13
per month
Pricing
AnyDeskZoho Lens
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
Standard
$13.00
1 technician monthly / billed annually
Professional
$17.00
1 technician monthly / billed annually
Offerings
Pricing Offerings
AnyDeskZoho Lens
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskZoho Lens
Features
AnyDeskZoho Lens
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.6
46 Ratings
7% above category average
Zoho Lens
-
Ratings
Screen sharing9.444 Ratings00 Ratings
File transfer8.945 Ratings00 Ratings
Instant message8.440 Ratings00 Ratings
Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
Access to sleeping/powered-off computers7.933 Ratings00 Ratings
Over-the-Internet remote session8.643 Ratings00 Ratings
Initiate remote control from mobile8.639 Ratings00 Ratings
Remote management of servers & workstations8.934 Ratings00 Ratings
Remote Active Directory® management8.729 Ratings00 Ratings
Centralized management dashboard8.335 Ratings00 Ratings
Session record8.639 Ratings00 Ratings
Annotations7.533 Ratings00 Ratings
Monitoring and Alerts8.432 Ratings00 Ratings
Multi-platform remote control8.740 Ratings00 Ratings
Best Alternatives
AnyDeskZoho Lens
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskZoho Lens
Likelihood to Recommend
8.7
(45 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.9
(20 ratings)
-
(0 ratings)
Support Rating
9.3
(12 ratings)
-
(0 ratings)
User Testimonials
AnyDeskZoho Lens
Likelihood to Recommend
AnyDesk Software
It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
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Zoho
It's an excellent tool to stay in touch remotely across different teams and collaborate. There are a variety of issues that our technicians can encounter in the field so Zoho Lens enables us to simulate any parts needed in order to service the machines and helps us identify hardware issues more quickly.
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Pros
AnyDesk Software
  • Minimises the physical involvement of our trainers for training new technicians joining the company.
  • Building better relationships with our clients by assisting them with bookings and understanding services.
  • Also we use it to manage clients feedbacks and share information with each other.
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Zoho
  • easy to use/manage
  • greta communication tool
  • detail oriented
  • customizable
Read full review
Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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Zoho
  • sometimes laggy
  • affordability
Read full review
Likelihood to Renew
AnyDesk Software
I don't have any reason to change
Read full review
Zoho
No answers on this topic
Usability
AnyDesk Software
Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.
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Zoho
No answers on this topic
Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Zoho
No answers on this topic
Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
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Zoho
Our company loves Zoho products and we greatly benefit from using the Zoho CRM/One platforms. They help keep all our internal teams well organized and aligned on our goals!
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Return on Investment
AnyDesk Software
  • Time cost saving:
  • As it can help to solve issues remotely it saves much time and effort while working
  • Minimal requirement:
  • AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
  • Versatile:
  • AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
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Zoho
  • only positive impact is making remote collaboration easier!
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ScreenShots