Apache Guacamole vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 9.5 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
NinjaOne
Score 9.3 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
Pricing
Apache GuacamoleNinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache GuacamoleNinjaOne
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Apache GuacamoleNinjaOne
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Apache GuacamoleNinjaOne
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
2 Ratings
6% above category average
NinjaOne
-
Ratings
Screen sharing9.52 Ratings00 Ratings
File transfer9.12 Ratings00 Ratings
Access to sleeping/powered-off computers9.12 Ratings00 Ratings
Over-the-Internet remote session10.02 Ratings00 Ratings
Initiate remote control from mobile7.02 Ratings00 Ratings
Remote management of servers & workstations9.52 Ratings00 Ratings
Centralized management dashboard8.01 Ratings00 Ratings
Session record8.01 Ratings00 Ratings
Monitoring and Alerts7.01 Ratings00 Ratings
Multi-platform remote control9.52 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Apache Guacamole
-
Ratings
NinjaOne
9.2
33 Ratings
27% above category average
Remote monitoring00 Ratings9.430 Ratings
Network device monitoring00 Ratings7.830 Ratings
Activity Monitoring00 Ratings9.116 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Apache Guacamole
-
Ratings
NinjaOne
8.7
32 Ratings
22% above category average
Patch Management00 Ratings9.231 Ratings
Policy-based automation00 Ratings9.232 Ratings
Best Alternatives
Apache GuacamoleNinjaOne
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
LogMeIn Central by GoTo
LogMeIn Central by GoTo
Score 8.8 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Apache GuacamoleNinjaOne
Likelihood to Recommend
8.6
(2 ratings)
9.4
(39 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
8.0
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(5 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apache GuacamoleNinjaOne
Likelihood to Recommend
Apache
Limitations are only the effort you want to have to configure it (correctly).
Read full review
NinjaOne
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
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Pros
Apache
  • Remote connect to Linux OS
  • Remote connect to Windows OS
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NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
Read full review
Cons
Apache
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
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NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
Apache
No answers on this topic
NinjaOne
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
Apache
it's easy
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NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Support Rating
Apache
No answers on this topic
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Implementation Rating
Apache
It's easy and free of use, therefore perfect for quick implementations when needed.
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NinjaOne
No answers on this topic
Alternatives Considered
Apache
We have successfully used noVNC for remote access.
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NinjaOne
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
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Return on Investment
Apache
  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
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NinjaOne
  • Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
  • If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring