Apollo.io vs. Draup for Sales

Apollo is well suited if: 1) You have existing accounts you would like to enrich or a lot of legacy records in your CRM you would like to refresh 2) You have a bloated sales stack and a shrinking sales team i.e. everyone is wasting time context switching VS taking prospecting actions 3) You have full cycle reps where they need to both open and close pipeline or where you have an existing book of business with accounts where there are lots of expansion opportunities. Apollo is less well suited if: 1) You have the option to invest heavily in rev-ops and the headcount to manage multiple specialised tools 2) You want a really clean UX or already struggle to keep things organised with prospecting and data enrichment. 3) You want a connection with some platforms like Gong

Incentivized

Well suited when I have less time and I need to present fair information about a particular account. Less appropriate when I go and check those executives on Linkedin

• Allows users to easily add new prospects to database without much manual effort at all
• Allows you to make cold calls from different area codes that are relevant to where your prospect is located
• Allows A/B testing for emails so you can figure out which ones are gaining the most traction
• You can also find prospects based off of title, company, technologies, etc

Incentivized

• Gives a fair idea of the organisation
• Gives a fair idea of organisation's structure
• Gives good idea about spending

• Their customer service is just terrible. You get an assigned account manager but 9/10 times they wouldn't know what you wanted and/or how the product works or how to fix it. Vast majority of the time it was a canned response that made you question if they read the message, or if they read it and did not understand a word.
• The software was relatively buggy and lacked features that were promised upon signup. They seem to have some large corporate clients and if you aren't one none of your bug submissions, feature requests, or concerns will be addressed.
• Their growing quickly so they seem to be very understaffed which I believe caused many of the issues above.
• The data, while good, can quickly run out if you're looking for specific types of leads. If you're looking for something generic like Managers at companies between 10-5000 people, you can pull leads all day every day. However if you're looking for a specific industry, specific title, and specific location - don't count on having an endless supply of leads (or even really enough to use month after month).

Incentivized

• Missing or incorrect Linkedin profiles
• Incorrect titles or job roles of people

Generally quite a reliable tool with decent data quality/availability. Pricing works well for our team and our use case

Incentivized

Usability is good in general, the concepts presented are not extremely hard to learn and the experience is presented in a way that can eventually be learned. The problem is NOT there but in the HUGE amount of bugs related to Scoring and Signals. Also one very important thing, the amount of FALSE or INACCURATE information that Apollo.io has about Latin American companies is outstanding, it's really tons of bad quality information.

Incentivized

The team wants to solve probelms, but we are finding that they don't know how to solve the more technical issues quickly. I suspect that they don't have a mature process for escalations, and they don't have a usable knowledge base article repository. They seems to push emails around to let us know that people are working on the issues to find solutions, but this takes weeks and oftentimes still leaves us without a resolution.

Incentivized

Apollo.io blows zoominfo out of the water as it pertains to a prospecting tool. It is much easier to upload new prospects directly into sequences within Salesloft and the data is much more accurate overall. I run into far less issues with apollo than I did with zoom info and find the whole platform to be much farther ahead from a functionality standpoint.

Incentivized

• Apollo helped save time in getting a list but ROI is dependent or more than a list.
• When used properly and the list is targeted with a good offer the ROI can be great.
• ROI should be easy to get compared to the cost of the service. Many times, if you make at least one sale, you've gotten your initial investment back.

Incentivized

• Positive - helped me to get information quickly
• Negative - not all information it gives is correct