What users are saying about
12 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

AppFolio Property Manager

We are able to manage the move-in process from scheduling a tour to the day of move-in through AppFolio. On the management side, budgetary things are managed in this system as well. When it comes to a true tool that’s easy to use and effective in helping to manage a property--this is it! Leasing consultant performance can even be tracked easily in this system.
Chantal Matthews, MSEd, CHES®, CHWC | TrustRadius Reviewer

Dotloop

[Dotloop] is excellent for obtaining clients signatures and information, syncing with other programs (we use BrokerSumo> which then goes to Quickbooks), tracking views, maintaining good document records, and remote communication within the office.It creates accountability by being able to know when and what time a document has been opened, and signature verifications.It would be beneficial to have the tiered client sharing, where once client 1 signs, it gets sent to client 2; this would reduce the complications associated with filling sellers disclosures, since it will wipe out the other persons signatures if they sign it first.
Amelia Hall | TrustRadius Reviewer

Pros

AppFolio Property Manager

  • Wonderful user experience. I can log on to the interface, see exactly what is going on for the day: move-outs, move-ins, who owes rent, late fees, etc. You can also modify your screen exactly how you want it!
  • I love the quicklinks. You can see who is delinquent with their rent and automatically add late fees or even send a quick email/text.
  • LOVE the option to text the entire property. Ex: the pool shut down for emergency cleaning, and I was able to send out a quick text so that all tenants were notified, even if they were out of state.
hayley schreihart | TrustRadius Reviewer

Dotloop

  • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
  • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
  • It is very easy to organize documents (add, remove, arrange, edit, etc.)
Caitlynn Dickerson | TrustRadius Reviewer

Cons

AppFolio Property Manager

  • Only a few very technical items that wouldn't necessarily make sense to non-users and I haven't even cared enough to submit requests on the issues. It'd be nice if parking was easier to keep track of on the system. Right now, if you run a report it doesn't show all the information our company requires for the vehicles and therefore we have to keep track of it elsewhere.
  • Another obstacle we've encountered is that the program charges "by door" so if you have multiple units and properties you can really rack up pricing. That's especially true for large multi-unit buildings with parking.
Heather Urban | TrustRadius Reviewer

Dotloop

  • Can be clunky at times if you need to make edits and resigning existing documents.
  • The admin interface is a not the most user friendly.
  • Should have more training videos for setting it up and adding documentation.
Gary Shouldis | TrustRadius Reviewer

Usability

AppFolio Property Manager

AppFolio Property Manager 10.0
Based on 2 answers
The system is so intuitive and easy to use. There’s almost nothing in the system that can’t be undone if you make a mistake. Important things also have their own tabs. It’s also easy to use from the resident side which is helpful for in a world where everyone is not tech-savvy.
Chantal Matthews, MSEd, CHES®, CHWC | TrustRadius Reviewer

Dotloop

Dotloop 10.0
Based on 3 answers
Dotloop was very easy to use! I personally loved how when you opened the document it would bring you to the page you need without scrolling all around.
Jamaal Dickerson | TrustRadius Reviewer

Support Rating

AppFolio Property Manager

AppFolio Property Manager 8.8
Based on 8 answers
The customer support is slow but reliable. Getting someone to get back to you on a forum is quick and easy. That hey use client's as their workforce to answer questions of other clients is crowd-sourcing at its finest.
Arcoma L. Lambert | TrustRadius Reviewer

Dotloop

Dotloop 9.7
Based on 9 answers
Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.
Mallorie Kragt | TrustRadius Reviewer

Alternatives Considered

AppFolio Property Manager

Each of the above have good features. I simply believe that AppFolio is the BEST I have ever used.
Robin Quick, CPM®, HCCP | TrustRadius Reviewer

Dotloop

We chose Dotloop because of how user friendly and customizable the software is. Our office is ever evolving and we needed a software that can grow with us as we advance and change the way we do things. Other software we tried was limited in this and didn't allow for minor things to be changed.
Caitlynn Dickerson | TrustRadius Reviewer

Return on Investment

AppFolio Property Manager

  • Collecting rents via ACH is a positive.
  • Managing turnover via rpeorts is a positive.
  • Not being able to talk to someone in support regarding questions is a problem.
Edward Lowery | TrustRadius Reviewer

Dotloop

  • Dotloop has made signing documents for out of town people a breeze.
  • We have had several customers and/or clients say that Dotloop makes things so much easier and more convenient.
Tracey Blackmon | TrustRadius Reviewer

Screenshots

Dotloop

Pricing Details

AppFolio Property Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AppFolio Property Manager Editions & Modules

Edition
Residential1.251
Commercial1.501
Community Associations0.801
Student Housing1.251
Plus - Residential$31
Plus - Commerical1.501
Plus - Community Associations0.851
Plus - Student Housing$31
  1. per unit/per month
Additional Pricing Details

Dotloop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dotloop Editions & Modules

Edition
Starting Price$29.001
  1. Per Month
Additional Pricing Details

Add comparison