What users are saying about
21 Ratings
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Score 7.9 out of 100
11 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • Dotloop is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • AppFolio Property Manager and Dotloop are tied in 1 area: Usability

Likelihood to Recommend

7.4

AppFolio Property Manager

74%
12 Ratings
9.9

Dotloop

99%
7 Ratings

Usability

10.0

AppFolio Property Manager

100%
2 Ratings
10.0

Dotloop

100%
3 Ratings

Support Rating

8.5

AppFolio Property Manager

85%
8 Ratings
9.7

Dotloop

97%
9 Ratings

Likelihood to Recommend

AppFolio Property Manager

AppFolio Property Manager for our residents is phenomenal. It serves us and our residents very well as far as them having access to their portal. I find the program difficult to use from a data entry standpoint. There are many features on our end that make usage for us much more difficult.
Moriah St. Louis | TrustRadius Reviewer

Dotloop

[Dotloop] is excellent for obtaining clients signatures and information, syncing with other programs (we use BrokerSumo> which then goes to Quickbooks), tracking views, maintaining good document records, and remote communication within the office.It creates accountability by being able to know when and what time a document has been opened, and signature verifications.It would be beneficial to have the tiered client sharing, where once client 1 signs, it gets sent to client 2; this would reduce the complications associated with filling sellers disclosures, since it will wipe out the other persons signatures if they sign it first.
Amelia Hall | TrustRadius Reviewer

Pros

AppFolio Property Manager

  • Multi-entity accounting management
  • Checking printing: We have multiple bank accounts tied to our account and utilize blank check stock. Appfolio automatically prints the routing numbers and account numbers at the bottom of the blank checks based on which property we are paying a bill from.
  • Tie-in with their Investment Management tool gives our investors a great resource while keeping our investments in sync with our accounting software.
Anonymous | TrustRadius Reviewer

Dotloop

  • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
  • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
  • It is very easy to organize documents (add, remove, arrange, edit, etc.)
Caitlynn Dickerson | TrustRadius Reviewer

Cons

AppFolio Property Manager

  • There are so many reports that I still need to view and see their value, sometimes it's hard to see with so many options available as a user.
  • Would love to be able to message a prospective tenant their showing time without entering in so much information. Sometimes a quick email, phone number, and name would be ideal to contact them as opposed to so much information as a guest card.
  • One more con would be the timeout of the website. I understand it's for security, but sometimes it will time out after a few minutes of inactivity. It would be nice to have a longer time out period.
hayley schreihart | TrustRadius Reviewer

Dotloop

  • Can be clunky at times if you need to make edits and resigning existing documents.
  • The admin interface is a not the most user friendly.
  • Should have more training videos for setting it up and adding documentation.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

AppFolio Property Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3 per unit/per month

AppFolio Property Manager Editions & Modules

Edition
Residential1.251
Commercial1.501
Community Associations0.801
Student Housing1.251
Plus - Residential$31
Plus - Commerical1.501
Plus - Community Associations0.851
Plus - Student Housing$31
  1. per unit/per month
Additional Pricing Details

Dotloop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

Dotloop Editions & Modules

Edition
Starting Price$29.001
  1. per month
Additional Pricing Details

Usability

AppFolio Property Manager

AppFolio Property Manager 10.0
Based on 2 answers
The system is so intuitive and easy to use. There’s almost nothing in the system that can’t be undone if you make a mistake. Important things also have their own tabs. It’s also easy to use from the resident side which is helpful for in a world where everyone is not tech-savvy.
Chantal Matthews, MSEd, CHES®, CHWC | TrustRadius Reviewer

Dotloop

Dotloop 10.0
Based on 3 answers
Dotloop was very easy to use! I personally loved how when you opened the document it would bring you to the page you need without scrolling all around.
Jamaal Dickerson | TrustRadius Reviewer

Support Rating

AppFolio Property Manager

AppFolio Property Manager 8.5
Based on 8 answers
Typically, AppFolio answers all questions the same day. However, I've had issues with Apartments.com pulling our information on available listings and consistently advertising incorrectly. I've contacted AppFolio more than 3 times about this in the last month and they said they would look into it and work on getting it figured out with them. However, I've had two more incidents since then and I just feel like I'm not being heard. However, I do give them a higher rating because I feel like they DO try their best and they are VERY responsive when we have major issues (this is more of an inconvenience issue). They do have room for improvement but overall, they're on the right track.
Heather Urban | TrustRadius Reviewer

Dotloop

Dotloop 9.7
Based on 9 answers
Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.
Mallorie Kragt | TrustRadius Reviewer

Alternatives Considered

AppFolio Property Manager

This was our old program and it was not user friendly and very inefficient to use. We was never able to answer a question for an owner or a tenant very easily and many times we had to ask for them to let us call them back while we research their question because it was so difficult to maneuver in the program.
Vivian McClintock | TrustRadius Reviewer

Dotloop

We chose Dotloop because of how user friendly and customizable the software is. Our office is ever evolving and we needed a software that can grow with us as we advance and change the way we do things. Other software we tried was limited in this and didn't allow for minor things to be changed.
Caitlynn Dickerson | TrustRadius Reviewer

Return on Investment

AppFolio Property Manager

  • Before AppFolio, it would take quite a bit of time to complete the move in flow from applicant to tenant. The time saved has been termendous, reducing payroll expenses and other overhead costs.
  • The ability to do everything on-line from applicantion to payment of fees and deposits to signing the lease has also reduced payroll expenses and other overhead. As a start-up company I am doing everything from securing new business to leasing, inspections, hiring vendors, monitoring the work of vendors, paying bills and owners. Because I can accomplish all of this from my cell phone, laptop and iPad, things get done immediately no matter where I am.
  • Negative impact: I FIND MYSELF WORKING ALL HOURS OF THE DAY AND NIGHT. Because access is available anywhere, anytime, I cannot control myself! :)
Robin Quick, CPM®, HCCP | TrustRadius Reviewer

Dotloop

  • Dotloop has made signing documents for out of town people a breeze.
  • We have had several customers and/or clients say that Dotloop makes things so much easier and more convenient.
Tracey Blackmon | TrustRadius Reviewer

Screenshots

Dotloop

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