What users are saying about
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Top Rated
161 Ratings
67 Ratings

Appian

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Top Rated
161 Ratings
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Score 7.6 out of 101
67 Ratings
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Score 9.3 out of 101

Likelihood to Recommend

Appian

Appian is very well suited for complex business processes. If implementing using traditional methods is daunting, then Appian would be a good alternative. It follows that simpler business processes would be a breeze. Also, it's well suited for situations where sharing data across processes/applications is likely. There's no need to "integrate" from Appian app to Appian app, so sharing data within the platform is trivial from a technical implementation perspective. Appian may not be as well suited for dealing with very large datasets (tens of thousands of records), it seems too much data may start taxing the system.
No photo available

Bonita BPM

Bonita BPM is well suited for:
  • UI design and experience in general.
  • Connectors: Data Base connectors with almost every DB suite.
  • BPMN language and standard: Very good instantiation of Business Process Management Notation.
  • Sub-process.
  • Roles and automation of business process.
  • Great business rule engine.
  • Perfect integration using Java code, which is easy to maintain and improve.
  • Great reporting tools.
No photo available

Feature Rating Comparison

Low-Code Development

Appian
7.6
Bonita BPM
Visual Modeling
Appian
7.1
Bonita BPM
Drag-and-drop Interfaces
Appian
7.5
Bonita BPM
Platform Security
Appian
8.8
Bonita BPM
Platform User Management
Appian
7.8
Bonita BPM
Reusability
Appian
7.8
Bonita BPM
Platform Scalability
Appian
6.4
Bonita BPM

Reporting & Analytics

Appian
Bonita BPM
8.8
Dashboards
Appian
Bonita BPM
8.5
Standard reports
Appian
Bonita BPM
8.1
Custom reports
Appian
Bonita BPM
9.8

Process Engine

Appian
Bonita BPM
8.4
Process designer
Appian
Bonita BPM
9.5
Process simulation
Appian
Bonita BPM
6.9
Business rules engine
Appian
Bonita BPM
8.5
SOA support
Appian
Bonita BPM
7.2
Process player
Appian
Bonita BPM
6.7
Support for modeling languages
Appian
Bonita BPM
9.5
Form builder
Appian
Bonita BPM
9.5
Model execution
Appian
Bonita BPM
9.1

Collaboration

Appian
Bonita BPM
9.9
Social collaboration tools
Appian
Bonita BPM
9.9

Content Management Capabilties

Appian
Bonita BPM
9.6
Content management
Appian
Bonita BPM
9.6

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo

Bonita BPM

  • Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances.
  • The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments.
  • The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way.
No photo available

Cons

Appian

  • Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
  • Graphical user interface could use some additional improvements but it has come a long way already.
  • Sites could use some additional modifications. Currently, the News Feed is not available on a site.
Helmut Arnold profile photo

Bonita BPM

  • There is only one business data model. Even if deploying new processes does not require stopping the platform, the BDM update requires it.
  • During the platform evolution often new bugs were introduced so it was risky to deploy the platform in the low minor version. For example, there were memory leaks from 7.2.0 to 7.2.3.
  • The administrator portal could be improved. It is hard to look at subprocess data, for example and it is sometimes better to investigate with SQL queries. I don't like new (7.3) task list either.
Maciej Michalak profile photo

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM profile photo

Bonita BPM

No score
No answers yet
No answers on this topic

Usability

Appian

Appian 8.0
Based on 32 answers
The interface is as difficult to use as you make it. We like to follow the KISS principle and automate the mundane so that our staff can concentrate on their day job and not have to worry about what happens next.
Paul Cabrelle profile photo

Bonita BPM

No score
No answers yet
No answers on this topic

Performance

Appian

No score
No answers yet
No answers on this topic

Bonita BPM

Bonita BPM 8.0
Based on 2 answers
Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.
1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).
2. Big number of waiting event handlers in processes stresses the database.
Maciej Michalak profile photo

Support

Appian

Appian 8.4
Based on 55 answers
We have Appian support here full time who are always helpful and understand both the products and our needs. They help guide the product to help it stay stable.On the odd occasion we need to call Appian themselves, they have always been responsive and genuinely want to help us solve the issue.Recently I've needed to send in quite a few support tickets for various issues, none of them were critical and 2 or 3 of them were just questions. Each time I got a response very quickly and each time the help was what was needed.
No photo available

Bonita BPM

Bonita BPM 6.0
Based on 1 answer
Resolution time is sometimes slow
No photo available

Implementation

Appian

Appian 8.2
Based on 3 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam profile photo

Bonita BPM

Bonita BPM 7.2
Based on 4 answers
It is better implemented with in-house expertise.
Olatunji Akanbi profile photo

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
No photo available

Bonita BPM

Bonita BPM does have some nice visual tools. The annual maintenance is not so high and we particularly liked the visual tool to create business rules. Bonitasoft’s color-coded tools make life a bit simpler and more memorable for beginners or non-coder people. We really like Bonitasoft’s color-coded tools for creating rules.
No photo available

Scalability

Appian

No score
No answers yet
No answers on this topic

Bonita BPM

Bonita BPM 7.5
Based on 10 answers
Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.
richard gay profile photo

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston profile photo

Bonita BPM

  • Business processes are now more transparent to the users as Bonita allowed us to integrate the data from multiple systems in one place, so decision making is now easier.
  • Process auditing is now straightforward based on the reporting features of Bonita.
John Wadie profile photo

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bonita BPM

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Appian
8.6
Bonita BPM
10.0

Likelihood to Renew

Appian
9.0
Bonita BPM

Usability

Appian
8.0
Bonita BPM

Performance

Appian
Bonita BPM
8.0

Support

Appian
8.4
Bonita BPM
6.0

In-Person Training

Appian
9.0
Bonita BPM

Online Training

Appian
10.0
Bonita BPM

Implementation

Appian
8.2
Bonita BPM
7.2

Scalability

Appian
Bonita BPM
7.5

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