What users are saying about
Top Rated
159 Ratings
Top Rated
37 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
Top Rated
37 Ratings
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Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Appian

You name a process that needs to be repeatable and requires interaction between multiple people or groups Appian should be considered. I have not found a situation that Appian could not perform. Are there better applications in some instances? Sure, but Appian can integrate with those applications and provide data and reporting of those applications.
Helmut Arnold profile photo

KiSSFLOW

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens profile photo

Feature Rating Comparison

Reporting & Analytics

Appian
KiSSFLOW
7.8
Dashboards
Appian
KiSSFLOW
7.6
Standard reports
Appian
KiSSFLOW
8.0
Custom reports
Appian
KiSSFLOW
7.8

Process Engine

Appian
KiSSFLOW
8.2
Process designer
Appian
KiSSFLOW
7.9
Process simulation
Appian
KiSSFLOW
9.2
Business rules engine
Appian
KiSSFLOW
8.0
SOA support
Appian
KiSSFLOW
8.0
Process player
Appian
KiSSFLOW
7.9
Support for modeling languages
Appian
KiSSFLOW
9.1
Form builder
Appian
KiSSFLOW
8.0
Model execution
Appian
KiSSFLOW
7.7

Collaboration

Appian
KiSSFLOW
7.1
Social collaboration tools
Appian
KiSSFLOW
7.1

Content Management Capabilties

Appian
KiSSFLOW
8.3
Content management
Appian
KiSSFLOW
8.3

Pros

  • Repeatable process. Once implemented in Appian, you have an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.
  • Great integration with other applications. Appian allows you to integrate with many other applications to provide a seamless process flow.
  • Reporting capability. Appian has the ability to report on information from any connected system to provide real-time data. Very nice graphical and textual reports can be created.
  • Sites. The ability to create a place for a user to be able to perform their required job without having to see all of the other applications, reports and records. This allows a very focused approach for a user to interact with the system.
Helmut Arnold profile photo
  • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
  • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
  • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
  • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
Patrick Stephens profile photo

Cons

  • We had such a short timeframe for implementing the prototype that we did not get an opportunity to explore the drag and drop business process modelling functionality - this is available in the Appian product, and would enable low code development, but I can't really comment on how good it is.
Lynley Johnston profile photo
  • Difficulty exporting reports to personal email
  • Slow response to technical issues
  • There is no ability to get into older POs to clear out or investigate. It would be nice to have access to anything over 3 months old.
Catherine Miller profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
It’s relatively easy to configure custom applications out of the box. Accessibility of the cloud environments is a huge plus with customers being located in various locations.
Michael Keevil profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
Information on the product and the support plans are very detailed. Also the people involved in the support are very helpful.
David (Dai) Williams profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Appian has a better support system in place for its software development cycle
No photo available
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring profile photo

Return on Investment

  • Accelerating the application development
  • Directly influence the revenue by delivering great customer experiences
  • Operational efficiency
Preetpal Singh profile photo
  • It is too soon to evaluate the impact that Kissflow has had on the overall business objectives
No photo available

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Appian Editions & Modules
Appian
Additional Pricing Details

Appian More Information

KiSSFLOW

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
KiSSFLOW Editions & Modules
KiSSFLOW
Edition
Standard Edition
$91
1. per user
Additional Pricing Details
Minimum of 10 users

KiSSFLOW More Information