Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.2 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
Power Apps
Score 8.0 out of 10
N/A
PowerApps is a low code / rapid application development product from Microsoft that allows users to quickly build apps.
$20
per month per user
Agentforce Commerce
Score 8.1 out of 10
N/A
Salesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.
$4
per month
Pricing
AppianPower AppsSalesforce Agentforce Commerce
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
Power Apps Premium
$20
per month per user
No answers on this topic
Offerings
Pricing Offerings
AppianPower AppsAgentforce Commerce
Free Trial
YesYesNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
More Pricing Information
Community Pulse
AppianPower AppsSalesforce Agentforce Commerce
Considered Multiple Products
Appian
Chose Appian
Appian surpasses Microsoft PowerApps because of how much easier it is to code. I found Appian easier to code than the competitor because of how you could access the code behind the scene (SAIL). This allowed for even greater customization and helps with debugging when you have …
Chose Appian
Appian is a robust framework more suitable for the "heavy lifting" complicated projects.
Power Apps
Chose Power Apps
I think Appian has all major features and my Manager gives this 2 tools to choose one from that. I found Power Apps is easy to learn and develop, but I feel Appian is realy complex. I strugles to learn something in Appian but that didn;t works well. Power Apps gives me …
Chose Power Apps
Power Apps is great for rapid app development and internal business solutions. It helps build user-friendly applications quickly and is a great, cost-effective option for existing Microsoft customers like us. Even non-developers can get started on using Power Apps without much …
Agentforce Commerce

No answer on this topic

Features
AppianPower AppsSalesforce Agentforce Commerce
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
75 Ratings
8% above category average
Power Apps
7.9
24 Ratings
6% below category average
Salesforce Agentforce Commerce
-
Ratings
Visual Modeling8.873 Ratings8.022 Ratings00 Ratings
Drag-and-drop Interfaces8.972 Ratings7.823 Ratings00 Ratings
Platform Security9.271 Ratings8.723 Ratings00 Ratings
Platform User Management8.872 Ratings8.123 Ratings00 Ratings
Reusability9.575 Ratings7.423 Ratings00 Ratings
Platform Scalability9.573 Ratings7.622 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Appian
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Commerce
8.7
44 Ratings
11% above category average
Product catalog & listings00 Ratings00 Ratings9.139 Ratings
Product management00 Ratings00 Ratings9.239 Ratings
Bulk product upload00 Ratings00 Ratings7.938 Ratings
Branding00 Ratings00 Ratings8.839 Ratings
Mobile storefront00 Ratings00 Ratings8.935 Ratings
Product variations00 Ratings00 Ratings9.041 Ratings
Website integration00 Ratings00 Ratings8.339 Ratings
Visual customization00 Ratings00 Ratings7.840 Ratings
CMS00 Ratings00 Ratings9.237 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Appian
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Commerce
8.7
34 Ratings
13% above category average
Abandoned cart recovery00 Ratings00 Ratings8.528 Ratings
Checkout user experience00 Ratings00 Ratings8.834 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Appian
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Commerce
9.0
33 Ratings
8% above category average
eCommerce security00 Ratings00 Ratings9.033 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Appian
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Commerce
8.1
38 Ratings
5% above category average
Promotions & discounts00 Ratings00 Ratings8.536 Ratings
Personalized recommendations00 Ratings00 Ratings7.938 Ratings
SEO00 Ratings00 Ratings7.933 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Appian
-
Ratings
Power Apps
-
Ratings
Salesforce Agentforce Commerce
9.0
41 Ratings
12% above category average
Multi-site management00 Ratings00 Ratings9.035 Ratings
Order processing00 Ratings00 Ratings8.738 Ratings
Inventory management00 Ratings00 Ratings9.037 Ratings
Shipping00 Ratings00 Ratings9.330 Ratings
Custom functionality00 Ratings00 Ratings9.138 Ratings
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AppianPower AppsSalesforce Agentforce Commerce
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Medium-sized Companies
Quixy
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Score 9.9 out of 10
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Score 9.0 out of 10
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User Ratings
AppianPower AppsSalesforce Agentforce Commerce
Likelihood to Recommend
9.4
(139 ratings)
9.3
(23 ratings)
8.5
(55 ratings)
Likelihood to Renew
8.5
(19 ratings)
-
(0 ratings)
7.8
(11 ratings)
Usability
8.7
(95 ratings)
9.0
(4 ratings)
9.0
(11 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.4
(118 ratings)
9.7
(6 ratings)
9.0
(3 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
8.0
(1 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(5 ratings)
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
AppianPower AppsSalesforce Agentforce Commerce
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review
Microsoft
Power Apps is ideal for scenarios that are neither too complex nor too large. It is easy to begin development in Power Apps, as it is one of the best tools for low-code development. Power Apps can be implemented for complex scenarios as well, provided there is strong knowledge of the tool and ample time for planning. Our applications benefit from Power Apps' cross-platform support, making it easy to use on any device, including desktops, laptops, and mobile devices.
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Salesforce
Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
Read full review
Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
Read full review
Microsoft
  • Power Apps has formats that are pre-built that don't require any coding which makes it easier to achieve your vision. This does become a challenge if your App needs don't fit into that format.
  • We deal with a ton of data so the fact that you can connect to any data source in addition to their pre-stablished data connections makes the process a breeze.
  • The online learning resources and tutorials are helpful as well for those who are tech savvy.
Read full review
Salesforce
  • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
  • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
  • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
Read full review
Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
Read full review
Microsoft
  • Sometimes the cost of solutions is greater than the benefit. Licensing is expensive relative to the scope of some business user-created personal or team-level solutions.
  • While there is a starter-kit for Governance, it is complicated to stand up and requires dedicated resources to provide on-going governance operations. Many organizations are not going to be able to dedicate resources to governance and this causes the sprawl, solution duplication, silos, unneeded and unplanned licensing expenses, and a general "wild wild west" environment.
  • There needs to be better direction and best practices given around Power Platform Environment utilization and optimization.
  • The accessibility to the platform and ease for business partners to independantly create solutions is both a benefit and a negative. When the business outcome needed is a good fit for PowerApps it is a quick win, but when not a good fit it becomes a frustration for the business partner attempting to make the platform do something it is not well-suited for. The business partner entangles tech teams in the effort which drains resources and provides a lack-luster solution. All of this to say, it would be beneficial to have some tools that business partners could leverage to determine\understand if the type of business outcome they need is well suited to PowerApps or not.
Read full review
Salesforce
  • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
  • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
  • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
Read full review
Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review
Microsoft
No answers on this topic
Salesforce
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
Read full review
Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review
Microsoft
PowerApps is a great solution and I have spent the last year familiarizing myself with the platform and building custom applications to complete a whole range of tasks such as asset management, custom invoice generation, and item restriction tracking. We as a company have barely begun to scratch the surface of what can be achieved with PowerApps.
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Salesforce
The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
lead/prospect with a potential customer to see if anyone within the team has a
relationship with that person or the company they work for.
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Reliability and Availability
Appian
No answers on this topic
Microsoft
No answers on this topic
Salesforce
We have only had one instance where the platform went down in the time we have been using it.
Read full review
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review
Microsoft
The community forums are extremely responsive to questions asked, there is a good body of online documentation and many community posts to draw from. Although the platform has changed, which means some of the posts are out of date and the solutions provided aren't relevant. Of relevance, I read over 400 articles plus documentation to get this first app built in SharePoint, move it to SQL and make it work exactly the way it should.
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Salesforce
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
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In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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Microsoft
No answers on this topic
Salesforce
The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
Read full review
Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
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Microsoft
No answers on this topic
Salesforce
No answers on this topic
Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Read full review
Microsoft
No answers on this topic
Salesforce
Implementation went fairly smoothly.
Read full review
Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review
Microsoft
1. PowerApps functionality comes with E1 over E3 License without adding extra costs 2. For Nintex you pay (at the beginning) for each workflow, so my intention would be, to do no workflows to prevent additional costs, but I want a platform with a fair price that allows me to create workflows without thinking about the price for each workflow and we use only some workflow and relative easy workflows and forms as a medium-sized company. 3. PowerApps provides a lot of functionality without needing to invest in premium features directly.
Read full review
Salesforce
When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
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Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
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Microsoft
  • Automation of manual processes brings an ROI on labor costs.
  • Intake of data provides clean database design.
  • Connectivity to data-lake provides insights and trends into the data.
  • Able to scale operations with efficiencies provided by the app.
  • Can mature the process and workflows to do more.
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Salesforce
  • In my experience I see most of the retailers see better sales after moving to Demandware.
  • Site performance is really good if the application built with best practices suggested by Demandware.
  • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism