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Apple iCloud vs. Microsoft Office 2016 (discontinued) vs. Verizon Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple iCloud

    Score8.4 out of 10
    N/AApple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

    $0.99

    per month

    Microsoft Office 2016 (discontinued)

    Score8.6 out of 10
    N/AMicrosoft Office 2016 is the familiar suite of Office products including applications such as Word, Excel, and PowerPoint for use on a single PC or Mac. The 2016 is no longer available for sale from Microsoft, and support is at an end since 2020.N/A

    Verizon Cloud Portfolio

    Score7 out of 10
    N/AThe Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).N/A
    Pricing
    Apple iCloudMicrosoft Office 2016 (discontinued)Verizon Cloud Portfolio
    Editions & Modules
    50GB
    $0.99
    per month
    200GB
    $2.99
    per month
    2TB
    $9.99
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Apple iCloudMicrosoft Office 2016 (discontinued)Verizon Cloud Portfolio
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Apple iCloudMicrosoft Office 2016 (discontinued)Verizon Cloud Portfolio
    Considered Multiple Products
    Apple
    Chose Apple iCloud
    As I have mentioned in this review, Apple iCloud shines while it is used with Apple products such as iPhones, iPads and Macs. Microsoft OneDrive serves a similar function when working with Windows operating systems. Both are excellent cloud storage programs that work better in …
    Incentivized
    Chose Apple iCloud
    Dropbox is a fine product. The thing that makes iCloud shine is its deep integration with Apple and Apple's legendary support. Finally, we are confident that Apple will be fully committed to privacy and our data remains safe. But, none of this is to denigrate Dropbox in any …
    Incentivized
    Chose Apple iCloud
    iCloud is a very friendly intuitive environment, no need to work around in order to get what you're looking for.
    Incentivized
    Discontinued Products
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    31 Answers
    93%
    Would buy again
    50 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    27 Answers
    94%
    Delivers good value for the price
    47 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    96%
    Happy with the feature set
    52 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    Apple iCloudMicrosoft Office 2016 (discontinued)Verizon Cloud Portfolio
    File Sharing & Management
    Comparison of File Sharing & Management features of Apple iCloud and Microsoft Office 2016 (discontinued) and Verizon Cloud
    Feature
    Apple iCloud
    8.6
    84 Ratings
    2% above category average
    Microsoft Office 2016 (discontinued)
    -
    Ratings
    Verizon Cloud
    6.9
    2 Ratings
    19% below category average
    Versioning8.660 Ratings00 Ratings00 Ratings
    Video files8.479 Ratings00 Ratings7.42 Ratings
    Audio files8.776 Ratings00 Ratings5.62 Ratings
    Document collaboration8.672 Ratings00 Ratings00 Ratings
    Access control8.771 Ratings00 Ratings00 Ratings
    File search7.676 Ratings00 Ratings6.72 Ratings
    Device sync9.982 Ratings00 Ratings8.02 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Apple iCloud and Microsoft Office 2016 (discontinued) and Verizon Cloud
    Feature
    Apple iCloud
    8.5
    79 Ratings
    2% below category average
    Microsoft Office 2016 (discontinued)
    -
    Ratings
    Verizon Cloud
    6.8
    2 Ratings
    24% below category average
    User and role management7.863 Ratings00 Ratings7.02 Ratings
    File organization8.375 Ratings00 Ratings7.02 Ratings
    Device management9.476 Ratings00 Ratings6.32 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Apple iCloud and Microsoft Office 2016 (discontinued) and Verizon Cloud
    Feature
    Apple iCloud
    9.2
    83 Ratings
    6% above category average
    Microsoft Office 2016 (discontinued)
    -
    Ratings
    Verizon Cloud
    7.4
    2 Ratings
    16% below category average
    Performance9.383 Ratings00 Ratings7.72 Ratings
    Reliability9.783 Ratings00 Ratings7.02 Ratings
    Storage Reports8.766 Ratings00 Ratings00 Ratings
    Best Alternatives
    Apple iCloudMicrosoft Office 2016 (discontinued)Verizon Cloud Portfolio
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Google Workspace
    Score9.1 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    ownCloud
    Score9.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Apple iCloudMicrosoft Office 2016 (discontinued)Verizon Cloud Portfolio
    Likelihood to Recommend
    9.0
    (84 ratings)
    7.5
    (64 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    5.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (30 ratings)
    7.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (20 ratings)
    8.0
    (45 ratings)
    -
    (0 ratings)
    User Testimonials
    Apple iCloudMicrosoft Office 2016 (discontinued)Verizon Cloud Portfolio
    Likelihood to Recommend
    Apple
    Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
    Incentivized
    Read full review
    Discontinued Products
    I'd recommend [Microsoft] Office2016 for any business that has more than a couple of users, as the software is very scalable from just a small business to a large enterprise corporation. I don't know of any case where it might not be appropriate, as even home users and students use the software suite as well.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
    Incentivized
    Read full review
    Pros
    Apple
    • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
    • It stores files (e.g photos) nicely
    • Once it's set up, it's fairly easy to use.
    Incentivized
    Read full review
    Discontinued Products
    • Data manipulation. Excel takes the raw data we receive and allows us to digest it in ways that are useful to our business processes.
    • Communication. Outlook serves as our primary means of communication and setting up appointments.
    • Documentation. Word is the default standard when it comes to using a word processor and we are no different in this regard. Nearly every user has to use the application on a regular basis in order to accomplish their work.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced.
    • Has the ability to turn off auto-sync and allow only manual sync.
    • Stores files and contacts in the cloud for later recovery in case of a data loss.
    Incentivized
    Read full review
    Cons
    Apple
    • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
    • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
    • Ability to edit documents on the cloud similar to google docs or some other competitors
    Incentivized
    Read full review
    Discontinued Products
    • Office 2016 professional edition can be priced for a single user license, it would be nice to see a drop in the pricing.
    • Office 2016 home edition is a better price but does not include outlook 2016, so it is not a good fit for the workplace environments.
    • Office 2016 can run slowly on older systems, so you need to make sure you have a machine that is 4 years old or less for it to run smoothly.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
    • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
    • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
    Incentivized
    Read full review
    Likelihood to Renew
    Apple
    It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
    Incentivized
    Read full review
    Discontinued Products
    We believe that office 2016 offers the best value when it comes to features included out of the box. The software is used in its entirety by our organization and is easily supported by our staff of IT technicians. Users find this software to be easy to learn and easy to use with minimal learning curve.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Usability
    Apple
    While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
    Incentivized
    Read full review
    Discontinued Products
    It's fairly easy to use, but the automatic formatting or capturing of formatting when pasting is wonky - especially when there are outlines or other bullets/numbered lists. Fixing and sizing up tables can be annoying, and there are sometimes formatting issues that we just absolutely cannot fix for some reason
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Performance
    Apple
    Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Support Rating
    Apple
    Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
    Incentivized
    Read full review
    Discontinued Products
    I am an MS feedback hub participant and they certainly don't pay enough attention to several bugs several people raise it in the portal. For the enterprise, it seems to me based on my prior experience that yes, they have a dedicated team to support operations. For mid to small companies or single users, it has been a struggle. So, you are pretty much with MS Blogs and others.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Alternatives Considered
    Apple
    Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
    Incentivized
    Read full review
    Discontinued Products
    We use Microsoft Office 2016 because at the time it was the best tool for us, but now with full attention to cloud products, we may be thinking of migrating our solution to a cloud service.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
    Incentivized
    Read full review
    Return on Investment
    Apple
    • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
    • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
    Incentivized
    Read full review
    Discontinued Products
    • Microsoft Office 2016 saves me a lot of time daily. I have functions and macros set up that calculate and show me a lot of things just from a couple of my inputs. This would take full days sometimes if not for that.
    • Apart from time, it saves me money, I manage data in Excel, I don't have to buy software specifically for that.
    • Sooner or later my company will have to switch to new edition, which will hurt revenues because of a subscription model.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
    • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
    • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
    Incentivized
    Read full review
    ScreenShots