What users are saying about

Apple iCloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
377 Ratings

Apple iCloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
377 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.
Jeff Henkel profile photo

Verizon Cloud Portfolio

I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
Jennifer Larson profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.1
Verizon Cloud Portfolio
6.9
Versioning
Apple iCloud
7.9
Verizon Cloud Portfolio
Video files
Apple iCloud
8.4
Verizon Cloud Portfolio
7.1
Audio files
Apple iCloud
8.5
Verizon Cloud Portfolio
5.9
Document collaboration
Apple iCloud
7.2
Verizon Cloud Portfolio
Access control
Apple iCloud
7.6
Verizon Cloud Portfolio
File search
Apple iCloud
8.2
Verizon Cloud Portfolio
6.5
Device sync
Apple iCloud
9.3
Verizon Cloud Portfolio
8.0

Cloud Storage Security & Administration

Apple iCloud
8.0
Verizon Cloud Portfolio
6.8
User and role management
Apple iCloud
7.8
Verizon Cloud Portfolio
7.0
File organization
Apple iCloud
7.9
Verizon Cloud Portfolio
7.0
Device management
Apple iCloud
8.1
Verizon Cloud Portfolio
6.5

Cloud Storage Platform

Apple iCloud
8.4
Verizon Cloud Portfolio
7.3
Performance
Apple iCloud
8.5
Verizon Cloud Portfolio
7.5
Reliability
Apple iCloud
9.1
Verizon Cloud Portfolio
7.0
Storage Reports
Apple iCloud
7.7
Verizon Cloud Portfolio

Pros

  • Username and password storage
  • Secure password suggestions
  • Safari browser memory
Michelle Kelly profile photo
  • Content Restore: This has been a game-changer a hundred times over. Every time a phone is replaced, it used to cripple that user for far too long as they painstakingly put themselves back together (and inevitably would miss something or do something incorrectly and thus the frustration would continue). Now, with little time, and even less effort, everything you need is easily found, accessed and usable. No matter how careful we are, phones get damaged. They get lost. They stop working. So it's not a matter of IF this could happen to you, it's WHEN. And this prepares us for any worst case scenario.
  • Backup Includes Documents: As a company, documents are exchanged often, including e-signatures and confirmations of various kinds. And as everyone knows, the worst possible moment is when something pops up that needs attention immediately. Technology works great...until it doesn't. So being able to have an incredibly easily accessed backup system in place, like Verizon Cloud, to pull documents from at the drop of a hat can be a lifesaver. Being able to pull up and view something quickly when you are desperately grabbing coffee on the way into the office at the crack of dawn because of an internal server crash...and your client still feeling confident because no matter how catastrophic your morning is, they are 100% taken care of? GOLD.
  • Photo Organization: Due to the nature of my position, photos are important for current projects and even more so months or even years later if something comes up. Verizon Cloud automatically organizes the photos in multiple ways and you can easily switch between systems by clicking a new tab. Timeline organizes them by year and then breaks that year down into months. Stories groups the photos together that were added or taken together. For us control freaks, there is also an Albums tab so you can organize your photos and videos into whatever system works best for you. There is also a Flashbacks tab, which honestly, doesn't do much for what I normally need to access photos for, however, I do find myself clicking it a lot, just out of curiosity to see what photos/events/projects were going on that week a year ago, two years ago, three years ago, etc. I find it so interesting to see how things change, grow, and maybe even find unexpected trends that can help shape how we move forward as an organization.
Jennifer Larson profile photo

Cons

  • There's lack of configuration options for most iCloud services. You cannot tune things to your IT department's requirements often.
  • It would be nice to have unlimited iCloud Backup by default across all devices.
  • iCloud Mail needs improvement of UI/UX.
Anand Chhatpar profile photo
  • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
  • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
  • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
Jennifer Larson profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
No score
No answers yet
No answers on this topic

Usability

Apple iCloud8.7
Based on 12 answers
I gave iCloud a very good rating because even though it has flaws that I do not like, it is very usable and very handy. It is easy to access what you need anywhere you are as long as you have an internet connection. It is fairly fast, and it looks good.
Michael Timms profile photo
No score
No answers yet
No answers on this topic

Performance

Apple iCloud8.5
Based on 6 answers
I am giving iCloud this rating because even though I do not like it, it is still an excellent platform. It is very secure, relatively fast and it does work. For a tech-savvy user, iCloud would be an ideal choice. I do not like the fact that iCloud locks your device to your personal iCloud, and I would prefer if this was optional.
Michael Timms profile photo
No score
No answers yet
No answers on this topic

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud is great for keeping me on the same page with all of my devices as far as photos, contacts, calendars, etc., are concerned. However, Box or Dropbox are easier to use for collaboration. I like the ability in Dropbox or Box to have a folder on my desktop that auto-shares files with my colleagues and clients. I use both services.
No photo available
I'm currently using Verizon Cloud because of the content restore option. As someone who seems to have a superpower to destroy phones from the inside out, I need to be able to get back up and running every time I warranty out a phone. I still utilize Google Drive because my company email is google-based and it allows for real-time collaboration and ongoing work whereas Verizon Cloud is just off-site storage, basically. The automatic backups are helpful (you can set them to happen every hour, every day, or at night) because it's one more thing I don't have to remember to do.
Jennifer Larson profile photo

Return on Investment

  • Built into Apple devices. It's one less expense to worry about.
  • Apple devices are more expensive, but ease of use and features such as iCloud are huge value adds.
No photo available
  • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
  • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
  • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
Jennifer Larson profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Verizon Cloud Portfolio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details