Sync or Swim - Apple iCloud
August 26, 2021

Sync or Swim - Apple iCloud

Michelle Braun | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Apple iCloud

I use Apple iCloud in my personal life to seamlessly sync files, appointments and contacts across my various Apple devices (laptop, iPad, & iPhone).
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
  • As long as you're using the same email address/Apple ID, things work well. It gets harder to sync across multiple devices if you have multiple Apple IDs. (Having said that, 2nd level Apple Support has some workarounds you can use)
  • Sometimes the website is difficult to navigate.
  • Occasionally (e.g. every couple of years), there are hiccups in syncing. I've never been able to figure out why.
  • Syncing across multiple devices
  • Good customer service
  • Vast storage
  • I appreciate really appreciate the real-time file syncing.

Do you think Apple iCloud delivers good value for the price?

Not sure

Are you happy with Apple iCloud's feature set?

Yes

Did Apple iCloud live up to sales and marketing promises?

Yes

Did implementation of Apple iCloud go as expected?

No

Would you buy Apple iCloud again?

Yes

The syncing across devices [with Apple iCloud] is pretty good. The usability of the website could be improved.

Apple iCloud Feature Ratings

Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
8
Access control
7
File search
7
Device sync
8
User and role management
Not Rated
File organization
7
Device management
8
Performance
8
Reliability
8
Storage Reports
Not Rated