Incredible Syncing and Hardware Integration...with Room to Grow
September 04, 2025

Incredible Syncing and Hardware Integration...with Room to Grow

Jeff Terrell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple iCloud

Our organization uses Apple iCloud for media collaboration, and I use it professionally to ensure that my Apple ecosystem syncs seamlessly. External security while internal freedom of flow for our information is crucial. The ability to function efficiently across mobile and computing devices without missing a beat enables us to accomplish effective productivity while maintaining informational integrity.

Pros

  • The syncing capabilities across hardware is unmatched.
  • The ability to grant access to information for users outside of the Apple ecosystem is also achieved through Apple iCloud.
  • Data integrity provide peace of mind for organizational users - especially with sensitive information.

Cons

  • Candidly, the pricing structure needs some work. We also use Microsoft, and their non-profit pricing models are way more cost-effective.
  • We feel you get more for your money with Microsoft, given the robust apps and features that are included.
  • Reduce pricing or increase value with better apps and integrations, and you will win the race for cloud-based subscription...for us!
  • We would also love to see better AI features offered as Google Cloud and Microsoft are offering.
  • We operate with a pretty high level of sensitivity to information, and the security is excellent.
  • The ability to share information - documents, audio, video - seamlessly has been mission critical.
  • The ability to communicate remotely has been enhanced by Apple iCloud.
The seamless integration is phenomenal. The ability to share and collaborate over many different hardware components and users enhances productivity. I would love to see more investment in AI as well as apps and features that Apple offers - or tech partners - that would enhance these basic benefits. Such investments would move this rating to a 10!
As I have mentioned, the seamless integration across Apple's ecosystem is what keeps us using this product. However, the robust value of the Microsoft 365 Business Premium suite and functionality of their AI companion - Copilot - makes it superior at an organization level. The same could be said for Google AI (Gemini) as well as their cloud services like Drive.

Do you think Apple iCloud delivers good value for the price?

No

Are you happy with Apple iCloud's feature set?

No

Did Apple iCloud live up to sales and marketing promises?

No

Did implementation of Apple iCloud go as expected?

Yes

Would you buy Apple iCloud again?

Yes

Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.

Apple iCloud Feature Ratings

File Sharing & Management
8.3
Versioning
8
Video files
8
Audio files
7
Document collaboration
7
Access control
9
File search
9
Device sync
10
Cloud Storage Security & Administration
7.7
User and role management
7
File organization
7
Device management
9
Cloud Storage Platform
8.7
Performance
9
Reliability
9
Storage Reports
8

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