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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple iCloud

    Score8.4 out of 10
    N/AApple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

    $0.99

    per month

    Tungsten Capture

    Score9.5 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Verizon Cloud Portfolio

    Score7 out of 10
    N/AThe Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).N/A
    Pricing
    Apple iCloudTungsten CaptureVerizon Cloud Portfolio
    Editions & Modules
    50GB
    $0.99
    per month
    200GB
    $2.99
    per month
    2TB
    $9.99
    per month
    Kofax Capture
    $3,500
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Apple iCloudTungsten CaptureVerizon Cloud Portfolio
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Apple iCloudTungsten CaptureVerizon Cloud Portfolio
    Considered Multiple Products
    Apple
    Chose Apple iCloud
    iCloud is a very friendly intuitive environment, no need to work around in order to get what you're looking for.
    Incentivized
    Tungsten Automation formerly Kofax
    No answer on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    31 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    27 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    No answers on this topic
    No answers on this topic
    Features
    Apple iCloudTungsten CaptureVerizon Cloud Portfolio
    File Sharing & Management
    Comparison of File Sharing & Management features of Apple iCloud and Tungsten Capture and Verizon Cloud
    Feature
    Apple iCloud
    8.6
    84 Ratings
    2% above category average
    Tungsten Capture
    -
    Ratings
    Verizon Cloud
    6.9
    2 Ratings
    19% below category average
    Versioning8.660 Ratings00 Ratings00 Ratings
    Video files8.479 Ratings00 Ratings7.42 Ratings
    Audio files8.776 Ratings00 Ratings5.62 Ratings
    Document collaboration8.672 Ratings00 Ratings00 Ratings
    Access control8.771 Ratings00 Ratings00 Ratings
    File search7.676 Ratings00 Ratings6.72 Ratings
    Device sync9.982 Ratings00 Ratings8.02 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Apple iCloud and Tungsten Capture and Verizon Cloud
    Feature
    Apple iCloud
    8.5
    79 Ratings
    2% below category average
    Tungsten Capture
    -
    Ratings
    Verizon Cloud
    6.8
    2 Ratings
    24% below category average
    User and role management7.863 Ratings00 Ratings7.02 Ratings
    File organization8.375 Ratings00 Ratings7.02 Ratings
    Device management9.476 Ratings00 Ratings6.32 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Apple iCloud and Tungsten Capture and Verizon Cloud
    Feature
    Apple iCloud
    9.2
    83 Ratings
    6% above category average
    Tungsten Capture
    -
    Ratings
    Verizon Cloud
    7.4
    2 Ratings
    16% below category average
    Performance9.383 Ratings00 Ratings7.72 Ratings
    Reliability9.783 Ratings00 Ratings7.02 Ratings
    Storage Reports8.766 Ratings00 Ratings00 Ratings
    Best Alternatives
    Apple iCloudTungsten CaptureVerizon Cloud Portfolio
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    M‑Files
    Score8.9 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    ownCloud
    Score9.2 out of 10
    Esker
    Score7.4 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    DocuWare
    Score7.8 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Apple iCloudTungsten CaptureVerizon Cloud Portfolio
    Likelihood to Recommend
    9.0
    (84 ratings)
    9.2
    (9 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (30 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (20 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Apple iCloudTungsten CaptureVerizon Cloud Portfolio
    Likelihood to Recommend
    Apple
    Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
    Incentivized
    Read full review
    Pros
    Apple
    • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
    • It stores files (e.g photos) nicely
    • Once it's set up, it's fairly easy to use.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced.
    • Has the ability to turn off auto-sync and allow only manual sync.
    • Stores files and contacts in the cloud for later recovery in case of a data loss.
    Incentivized
    Read full review
    Cons
    Apple
    • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
    • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
    • Ability to edit documents on the cloud similar to google docs or some other competitors
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
    • I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
    • I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
    Incentivized
    Read full review
    Likelihood to Renew
    Apple
    It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Usability
    Apple
    While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It's good.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Performance
    Apple
    Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Support Rating
    Apple
    Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Haven't really used their support yet
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    No answers on this topic
    Alternatives Considered
    Apple
    Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
    Incentivized
    Read full review
    Return on Investment
    Apple
    • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
    • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    Verizon Business (formerly Verizon Enterprise)
    • Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
    • The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
    • There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
    Incentivized
    Read full review
    ScreenShots