What users are saying about

Appsee

3 Ratings

Smartlook<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

117 Ratings

Appsee

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Smartlook<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

117 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Appsee

I used Appsee’s conversion funnel analysis to find out why users drop off in a particular funnel that we’ve built. Not only that I’ve been able to see session recordings of those users who dropped off, but I was also able to see the ones who did come through and compare what they like vs what they didn’t. This is just a small example of the power Appsee has. The options are endless.
No photo available

Smartlook

I think any business looking to analyze their website data can benefit from Smartlook. Small businesses and can watch individual recordings and gain meaningful insights. Larger businesses can also export all the data into their database and do a more thorough analysis of behavior. Overall a great tool for any business that is looking for website analysis.
Kat Merriman profile photo

Pros

  • User session recordings of individual users
  • Touch heatmaps and unresponsive gestures
No photo available
  • The heat map scrolling feature helps us understand how much information our users are seeing and where they are dropping off.
  • The user recordings have been instrumental in creating user experience roadmaps.
  • The funnels have been very helpful in identifying where prospects are dropping off before becoming leads.
Jeff Worcester profile photo

Cons

  • Nothing major that I dislike. Would appreciate a mobile app so I can quickly glance at some of the metrics while on the go, but not a deal breaker by any means.
  • Look and feel is a bit outdated, but I guess that's a matter of taste
No photo available
  • I think a good improvement would be a connection with Mautic or other marketing automation apps
  • I would like to integrate Smartlook with Google Tag Manager so you can track events and see them in the video
Javier Carmona profile photo

Alternatives Considered

No answers on this topic
I don't know similar products.
Lukas Dolezal profile photo

Return on Investment

  • Better conversion rates
  • Less bugs/crashes
  • Better user retention
No photo available
  • Only positive impact.
  • The only negative thing is it is not loading files correctly, so I sometimes can't see what my customers are looking at.
Azad Habib profile photo

Pricing Details

Appsee

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Smartlook

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0*
1.  per installation
Additional Pricing Details