Apptoto vs. JRNI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptoto
Score 8.0 out of 10
N/A
Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.N/A
JRNI
Score 3.0 out of 10
Enterprise companies (1,001+ employees)
JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).
$19.95
per month
Pricing
ApptotoJRNI
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ApptotoJRNI
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.
More Pricing Information
Community Pulse
ApptotoJRNI
Best Alternatives
ApptotoJRNI
Small Businesses
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Medium-sized Companies
LeanData
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Score 8.8 out of 10
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Score 8.8 out of 10
Enterprises
Zoom Workplace
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Score 8.4 out of 10
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApptotoJRNI
Likelihood to Recommend
8.5
(5 ratings)
8.2
(7 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.8
(3 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ApptotoJRNI
Likelihood to Recommend
Apptoto
For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
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JRNI
If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
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Pros
Apptoto
  • Appointment Reminders.
  • Availability confirmation
  • Schedule and reschedule the appointments.
  • SMS alert.
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JRNI
  • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
  • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
  • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
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Cons
Apptoto
  • Salesforce Integrations
  • Support with making custom integrations
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JRNI
  • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
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Likelihood to Renew
Apptoto
No answers on this topic
JRNI
Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
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Usability
Apptoto
No answers on this topic
JRNI
It would have been 10 were it not for some feedback from clients re multiple bookings.
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Support Rating
Apptoto
Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
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JRNI
No answers on this topic
Alternatives Considered
Apptoto
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
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JRNI
JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
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Scalability
Apptoto
No answers on this topic
JRNI
It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
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Return on Investment
Apptoto
  • Reduced our no shows dramatically.
  • Reminds clients of our email and phone numbers.
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JRNI
  • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
  • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
  • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
  • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
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ScreenShots

Apptoto Screenshots

Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.