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Arbox vs. BenchmarkONE vs. Oracle CRM On Demand

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arbox

    Score3 out of 10
    N/AArbox is a solution for fitness, wellness, teaching, and courses businesses. The platform is specifically designed to streamline operations, optimize efficiency, and empower business owners to achieve growth. Arbox offers a scheduling system and a client app that simplifies class management and appointment bookings. The client management tools enable businesses to track and engage with their customers, with the goal of building strong relationships and enhancing customer…

    $79

    per month

    BenchmarkONE

    Score8 out of 10
    Small Businesses (1-50 employees)
    BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

    $0

    per month

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    ArboxBenchmarkONEOracle CRM On Demand
    Editions & Modules
    Be Better
    $79.00
    per month
    Think Bigger
    $127.00
    per month
    Get Stronger
    $199.00
    per month
    Lite
    $0
    per month
    Pro
    $0
    Agencies
    Special Pricing for Qualifying Agencies
    No answers on this topic
    Offerings
    Pricing Offerings
    ArboxBenchmarkONEOracle CRM On Demand
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Features
    ArboxBenchmarkONEOracle CRM On Demand
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    8.2
    36 Ratings
    6% above category average
    Oracle CRM On Demand
    -
    Ratings
    WYSIWYG email editor00 Ratings5.332 Ratings00 Ratings
    Dynamic content00 Ratings10.027 Ratings00 Ratings
    Landing pages00 Ratings10.020 Ratings00 Ratings
    A/B testing00 Ratings10.016 Ratings00 Ratings
    Mobile optimization00 Ratings10.019 Ratings00 Ratings
    Email deliverability reporting00 Ratings10.034 Ratings00 Ratings
    List management00 Ratings10.036 Ratings00 Ratings
    Triggered drip sequences00 Ratings4.514 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    4.0
    29 Ratings
    59% below category average
    Oracle CRM On Demand
    -
    Ratings
    Lead nurturing automation00 Ratings3.229 Ratings00 Ratings
    Lead scoring and grading00 Ratings4.329 Ratings00 Ratings
    Data quality management00 Ratings4.327 Ratings00 Ratings
    Automated sales alerts and tasks00 Ratings4.327 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    7.5
    13 Ratings
    4% above category average
    Oracle CRM On Demand
    -
    Ratings
    Calendaring00 Ratings7.99 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    6.9
    35 Ratings
    1% above category average
    Oracle CRM On Demand
    -
    Ratings
    Dashboards00 Ratings3.633 Ratings00 Ratings
    Standard reports00 Ratings10.026 Ratings00 Ratings
    Custom reports00 Ratings7.217 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    5.5
    22 Ratings
    29% below category average
    Oracle CRM On Demand
    -
    Ratings
    API00 Ratings2.015 Ratings00 Ratings
    Role-based workflow & approvals00 Ratings8.013 Ratings00 Ratings
    Customizability00 Ratings2.621 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management00 Ratings00 Ratings8.025 Ratings
    Workflow management00 Ratings00 Ratings9.024 Ratings
    Territory management00 Ratings00 Ratings8.024 Ratings
    Opportunity management00 Ratings00 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings9.022 Ratings
    Contract management00 Ratings00 Ratings9.024 Ratings
    Quote & order management00 Ratings00 Ratings10.023 Ratings
    Interaction tracking00 Ratings00 Ratings9.024 Ratings
    Channel / partner relationship management00 Ratings00 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management00 Ratings00 Ratings10.024 Ratings
    Call center management00 Ratings00 Ratings10.023 Ratings
    Help desk management00 Ratings00 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management00 Ratings00 Ratings8.024 Ratings
    Email marketing00 Ratings00 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management00 Ratings00 Ratings9.023 Ratings
    Billing and invoicing management00 Ratings00 Ratings9.022 Ratings
    Reporting00 Ratings00 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting00 Ratings00 Ratings10.024 Ratings
    Pipeline visualization00 Ratings00 Ratings6.623 Ratings
    Customizable reports00 Ratings00 Ratings9.024 Ratings
    Customization
    Comparison of Customization features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Custom fields00 Ratings00 Ratings9.024 Ratings
    Custom objects00 Ratings00 Ratings9.024 Ratings
    Scripting environment00 Ratings00 Ratings5.820 Ratings
    API for custom integration00 Ratings00 Ratings9.023 Ratings
    Security
    Comparison of Security features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability00 Ratings00 Ratings10.022 Ratings
    Role-based user permissions00 Ratings00 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data00 Ratings00 Ratings9.018 Ratings
    Social engagement00 Ratings00 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation00 Ratings00 Ratings9.022 Ratings
    Compensation management00 Ratings00 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of Arbox and BenchmarkONE and Oracle CRM On Demand
    Feature
    Arbox
    -
    Ratings
    BenchmarkONE
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access00 Ratings00 Ratings9.018 Ratings
    Best Alternatives
    ArboxBenchmarkONEOracle CRM On Demand
    Small Businesses
    No answers on this topic
    SharpSpring (discontinued)
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ArboxBenchmarkONEOracle CRM On Demand
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (39 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (24 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (4 ratings)
    9.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (4 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ArboxBenchmarkONEOracle CRM On Demand
    Likelihood to Recommend
    Arbox
    Fully recommended if you plan to work in a centralized way, adding all the useful aspects for the business management to be adequate, either for sales or advertising areas, or even for logistics and human resources management. Arbox can be exploited in practically all business scenarios.
    Incentivized
    Read full review
    BenchmarkONE
    Hatchbuck is great for small to mid size businesses that are really looking to keep track of their progress with their sales leads as well as their existing customers, as well as tracking the activity their customers are taking from their communications, and automate their sales and marketing funnel as much as possible. We are a SaaS company (software as a service), with sales that range from teeny tiny to very big fish so it's been an easy tool to work with to make sure we are communicating with clients based on their size and needs.
    Incentivized
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    Arbox
    • The reporting system for branding and marketing that Arbox has allows us to work by sales ranges, which allows us to cover different time sectors, and therefore we can work with sales depending on the seasonal format we decide, and that helps us to set different goals.
    Incentivized
    Read full review
    BenchmarkONE
    • The product is simple to use but can be as complex as you would like it to be.
    • Customer service and support are great. Always responsive and quick to find a solution.
    • The email templates and instructional videos have been helpful.
    • They definitely understand marketing and have created a simple system to support content delivery.
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Cons
    Arbox
    • The platform helps us to keep our company and business information safe, which prevents us from worrying about situations such as scams. Thanks to factors like this is that we have nothing negative to point out about the Arbox platform. It is excellent and we plan to continue using it in the future to keep growing.
    Incentivized
    Read full review
    BenchmarkONE
    • Glitchy editor - powerful drag and drop features, but precise formatting can have issues.
    • Stagnant platform - few notable features or fixes over the past two years.
    • Delivery Success - anecdotal customer reports suggest high percent of emails are diverted by spam filters.
    Incentivized
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Likelihood to Renew
    Arbox
    No answers on this topic
    BenchmarkONE
    In case you can't tell, we are in love with Hatchbuck software. Could it be improved? Of course it could, but, based on our current needs, and the needs of our existing and targeted clients so far, Hatchbuck presents the best fit option available. As a partner we are looking to grow with Hacthbuck into the future.
    Read full review
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Arbox
    No answers on this topic
    BenchmarkONE
    Hatchbuck offers on-boarding, training, and has a suite of videos, which makes it super easy to get started. As with any software that is the key. Have a plan, stay focused, and get started. Once, you begin to play with Hatchbuck you will see that it is very user friendly.
    Read full review
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Reliability and Availability
    Arbox
    No answers on this topic
    BenchmarkONE
    There has never been any downtime for Hatchbuck, which is very reassuring for me as I market and recruit strenuously for the University at Albany's executive Weekend MBA Program. Hatchbuck team members have also been available when I have reached out to them with questions or issues. With one exception, where one of my e-mails became lost in the Internet "black hole," they have gotten back to me in very timely fashion!
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    Arbox
    No answers on this topic
    BenchmarkONE
    I always get a response within 24 hours, unless I ask on a weekend. The team seems to work together to resolve my issues, answer my questions, and update me on changes. In fact, they have even connected [with] me to ask how they can improve the Hatchbuck software and their service. This is why I love them so much.
    Read full review
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    Arbox
    No answers on this topic
    BenchmarkONE
    Overall very satisfied. More sample please.
    Read full review
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    Arbox
    No answers on this topic
    BenchmarkONE
    In the past, I have used Getresponse. I found it very handy for Affiliate Marketing but not good enough for Corporate Marketing. I then incorporated Benchmark Email into my arsenal because it is good enough for both Affiliate Marketing and Corporate Marketing. With the upgrade costs on Benchmark Email not sustainable to a growing entrepreneur like me, I had to get SENDIO. I am learning to use SENDIO and I am discovering it's very cost-effective apart from giving me unlimited space for my contact lists. While SENDIO is the best for bulk emailing, Benchmark Email remains the best for Corporate Emailing, though I am keeping all three software.
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Return on Investment
    Arbox
    • For the moment we have not calculated the level of increase in return on investment that has been achieved with the use of Arbox, since the time using it has not been enough to define a stable amount of profit, or in any case, that stands out much in relation to the amount earned before its use by the company, so we hope to update this section in the future.
    Incentivized
    Read full review
    BenchmarkONE
    • I personally experience approximately 10-12 positive prospect interactions due to Hatchbuck.
    • It makes it easy to see how many times attachments are viewed, and projects a prospects interest.
    • It guides you to some degree as to when to reach out again.
    Incentivized
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    ScreenShots

    Arbox Screenshots

    Screenshot of Task and message automation, with a few clicksScreenshot of Members Mobile App

    BenchmarkONE Screenshots

    Screenshot of See your progress at a glance. BenchmarkONE's dashboard gives you valuable insight into which areas of sales and marketing you should focus on the most.Screenshot of BenchmarkONE's small business CRM makes it simple to track and manage all of your contacts in one spot. BenchmarkONE notifies you when important tasks are due and even sends you hot lead alerts when prospects are ready to buy.Screenshot of Automatically track the pages your contacts have visited on your site, the emails they have been sent, the emails they've opened and the links they've clicked.  Understand their interests to put relevant conversations with prospects and customers at your fingertips.Screenshot of Setting up Email Nurturing campaigns are a snap in BenchmarkONE. You can easily drip relevant content to sales leads and contacts that nurtures them throughout the entire buying process, saving you valuable time and skyrocketing response rates.Screenshot of Create great looking emails using BenchmarkONE's drag and drop email builder, or select a template from our extensive email template library.