Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ArcGIS
Score 8.0 out of 10
N/A
Esri in Redlands, California offers ArcGIS, a geographic information system.
$100
per year
Google Maps API
Score 8.8 out of 10
N/A
Google Maps APIs allow developers to integrate Google Maps into a website or retrieve information from Google Maps.N/A
Salesforce Maps
Score 10.0 out of 10
Small Businesses (1-50 employees)
Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…
$30
per user / month
Pricing
ArcGISGoogle Maps APISalesforce Maps
Editions & Modules
Viewer
$100
per year
ArcGIS for Personal Use
$100
per year
ArcGIS for Student Use
$100
per year
Editor
$200
per year
Field Worker
$350
per year
Creator
$500
per year
GIS Professional Basic
$700
per year
GIS Professional Basic
2,750
per year
GIS Professional Advanced
3,800
per year
No answers on this topic
Winter 2017 / 10.4.6
$30
per user / month
Offerings
Pricing Offerings
ArcGISGoogle Maps APISalesforce Maps
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ArcGISGoogle Maps APISalesforce Maps
Considered Multiple Products
ArcGIS
Chose ArcGIS
To be honest, there isn't really any competition to ArcGIS, while there are smaller applications such as QGIS, they are not enterprise. Meaning that they might do onething well, but not at a enterprise level. Other applications such as Google Maps API, and Mapbox, is just …
Chose ArcGIS
My students love the "drop" feature in Google Maps, but besides that it truly doesn't compare. I love that you can add, delete, or change layers to this map to better understand its larger affect. There are many more ways to manipulate maps on ArcGIS than on Google Maps. I can …
Chose ArcGIS
These alternatives to ArcGIS have one thing in common - they are all generally more user-friendly, and they all lack the capability of ArcGIS. ArcGIS can do most anything geographically-related, while these other products do one or two things very well. For instance, ArcGIS's …
Chose ArcGIS
More powerful tool which has much more functionality
Google Maps API

No answer on this topic

Salesforce Maps
Chose Salesforce Maps
Allows for many more contacts to be loaded into the map.
Best Alternatives
ArcGISGoogle Maps APISalesforce Maps
Small Businesses
Google Maps API
Google Maps API
Score 8.8 out of 10
ArcGIS
ArcGIS
Score 8.0 out of 10

No answers on this topic

Medium-sized Companies
Google Maps API
Google Maps API
Score 8.8 out of 10
ArcGIS
ArcGIS
Score 8.0 out of 10

No answers on this topic

Enterprises
Google Maps API
Google Maps API
Score 8.8 out of 10
ArcGIS
ArcGIS
Score 8.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
ArcGISGoogle Maps APISalesforce Maps
Likelihood to Recommend
8.0
(40 ratings)
7.0
(8 ratings)
7.7
(3 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
8.0
(1 ratings)
5.0
(1 ratings)
Support Rating
9.1
(12 ratings)
10.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
ArcGISGoogle Maps APISalesforce Maps
Likelihood to Recommend
Esri
I'm very grateful to be able to use it, and I have a master's degree with a focus in Geospatial Analysis. There can be a bit of a learning curve, and I try to build user-friendly ways for volunteers to see & collect data. Meanwhile, if a colleague is less confident with building such a system, it may be more difficult for them to implement.
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Google
It is most suited for someone who has a physical office, particularly a retail store which helps them to promote the business locally. I would suggest businessmen should use this tool for promoting their business in a more effective way. It is of least important if you are promoting your business digitally and don't have a physical location.
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Salesforce
This is best suited when there is territory management at the field or rep level. One can easily distribute the area/ locality, balance revenue, and optimize sales/outcome. However, this may be less appropriate for organizations that operate entirely on remote sales or for those where geographic location does not matter.
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Pros
Esri
  • Enterprise GIS - multi-user, multi-versioned geodatabase access through a host of apps and web tools really help people stay connected to data.
  • Cartography - fantastic control and customization available with the ability to automate workflows.
  • Training - tons of training videos, seminars, and other learning materials are easily accessed. The help documentation is superb.
  • Ability to manage an organization through dashboards is extremely helpful.
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Google
  • Very simple UI, easy to use.
  • You can send your live location to a person who wants to meet you.
  • You can mark and pin the locations you are travelling regularly.
  • You can get the code of iframe for any location and embed it into your organization's website also.
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Salesforce
  • Drilling down from the map point, to account/work order/opportunity.
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Cons
Esri
  • There is a steep learning curve for ArcGIS users.
  • It takes a lot of computing power for ArcGIS, as it can't be installed on every computer.
  • At times, tools can be outdated and there are many similar competitors making more web-based tools that can replace ArcGIS.
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Google
  • Offline location required for some certain locations
  • Needs to reduce updates as it is comes from most of the updates.
  • Maps needs to be accurate in small areas in order to find destination.
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Salesforce
  • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
  • The crossover with accounts and contacts are hard to map.
  • The window sizes when navigating the maps are difficult to work with.
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Likelihood to Renew
Esri
Simply because the program deserves it. It seems to me that it is a fundamental tool for the storage, analysis, and interpretation of medium and large-scale phenomena, unmanageable with traditional engineering software. Its versatility in the handling of the different "layers" with which the data is handled and interpolation tools, make this software a powerful ally both for companies and for the educational part of the universities.
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Google
No answers on this topic
Salesforce
No answers on this topic
Usability
Esri
Once set up, the tools are extremely easy to use. I had a staff member develop a tool for field data collection, that included an external and internal dashboards to monitor progress in days. The field workers that collected the data, barely knew how to use a computer, and within minutes they could use the application that was configured for them.
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Google
Google Maps API is easy to use. Map visibility is good and accurate. Easy to search routes, distance, and travel time based on actual address to address locations or when quoting a zip code to zip code rate. The user interface is friendly and make usage easy and quick to obtain all the information I need to properly quote and plan my driver's routes.
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Salesforce
It aligns well with business needs. We clearly get productivity gain, and its seamless integration with Salesforce makes things easier. The ability to visualize things and performance geographically helps us to make better decisions. It also saves us lots of time and effort and increases efficiency.
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Support Rating
Esri
Unlike other platforms (ex: EMSI), there is no "help desk" new users can easily call into for troubleshooting or errors, and so you have to spend LOTS of time trying workarounds. This is also because the help center blog posts are usually pretty confusing, and many times do not include images or videos to help you along. Any such changes would be immensely useful!
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Google
It does everything I need it to do and hasn't let me down yet. It has been a lifesaver for my roofing accounts. Most of my clients for the roofing belong to an Amish community with no computers and so forth. So being able to search the maps and look at the rooftops is imperative for those campaigns.
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Salesforce
Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
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Alternatives Considered
Esri
My students love the "drop" feature in Google Maps, but besides that it truly doesn't compare. I love that you can add, delete, or change layers to this map to better understand its larger affect. There are many more ways to manipulate maps on ArcGIS than on Google Maps. I can also add personal details and information if I want to create a specific map, something that I am unable to do with Google
Read full review
Google
Google MAP API is one of the prominent ones as compared to others. In the selection process also we are [complete] with the API provider by Google MAP as it is quite stable.No doubt it is one of the best methods to implement or integrate as compared to any others which is available in the competition.
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Salesforce
Allows for many more contacts to be loaded into the map.
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Return on Investment
Esri
  • ArcGIS saves us countless hours of manual paperwork by allowing us to conduct inspections in the field.
  • Due to the high upfront costs, the ROI will definitely take longer than other competing products
  • The PDF export feature allows us to share our maps with the public while maintaining control of the data associated with the map.
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Google
  • Definitely it gives optimum ROI to my organization which is positive sign.
  • My company overall business showed a positive growth rate.
  • I now get more no of people visiting my office .
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Salesforce
  • For the first time, we were able to see donors on a map which was life-changing.
  • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
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ScreenShots