Archibus by Eptura vs. IBM Maximo Application Suite vs. IFS Assyst

Archibus is well suited for organizations requiring heavy reporting functions, and that have complex processes for managing moves and space chargebacks. It is less well suited for organizations that require input from multiple users (such as doing an employee seating survey).

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The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.

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I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.

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• Detail uploads of floor plans
• Web based portal
• Customizable service

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• Delivers Out-of-Box solutions for various industries without the need for customization and configuration
• Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
• Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today

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• IT Asset Management and IT Service Management in one product
• ITIL framework
• Highly customisable service catalogue and processes
• Mature mobility product

• Lease Management's data structure may need more flexibility to adopt different business needs.
• Capital Project Management need simpler interfaces and workflows to improve end user experience.

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• Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.

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• Service requests, incident, problem, and change management
• Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
• Axios help desk does is not knowledgable and does not follow up on reported incidents
• Training is incomplete - no real resources available except billable by the hour.

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IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.

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At this point, we are stuck with it. We can't afford a change at this point.

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User perspective it is simple through a web portal that shows all spaces and buildings. But as an administrator it was quite a bit of work to set up. And by extension updating is also a lot of work

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The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable

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Depends on DB tuning, Query builds etc

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I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product

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As expected, good content and instructions

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Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance

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Archibus compares well with other IWMS software when it comes to integrating with BIM models and reporting capabilities. I selected Archibus as it has all the tools and processes needed to manage space and moves, with the intention to expand to other modules like Lease Administration and Asset Management. The constant upgrades to Archibus also helps to keep the software up-to-date with other third party products such as Revit.

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As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.

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Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.

i dont use it

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• Met our business objectives
• Positive ROI

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• Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
• Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
• We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.

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• Replacement of 3 systems with Axios assyst
• Integration with other enterprise systems