Arcoro HR vs. Autodesk Construction Cloud

From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.

Incentivized

Well Suited: Autodesk Construction Cloud is cost effective, user friendly, and robust. They aren't nickel and diming you for use of each module. Once users are on-board with the system it creates an ecosystem that all users "go to first" for an answer. Less Appropriate: As a Developer, there are some hiccups as it is designed more for the GC (general contractor). A template option that is Developer forward would an improvement.

Incentivized

• Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
• Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
• ACA reporting is something that they handle and it is one less headache that we have to deal with!
• Applicant tracking that flows into onboarding then into the benefits module!

Incentivized

• Meeting Minutes: Simple to use and adapt from Agenda to Minutes, attach reference documents efficiently, and assign accountability to attendees.
• Budget/Cost Reporting: There is a learning curve, but the visibility of budgets and costs from inception to closeout is beneficial for the user and makes reporting to investors simple and consistent.
• Document Management: The version history on drawings "sheets" is very helpful when managing a project through design and construction. Issuing addenda, drawings, or tracking down a change in design is simple.
• Pay Applications/Change Order Workflow: the customizable workflows along with time stamps of reviews and response makes tracking down status and bottlenecks very easy.

Incentivized

• Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
• When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.

Incentivized

• Managing Data
• The footprint large projects leave within Desktop Connector and Mitigating that data
• REMOVE "add up to 80 projects" from the Desktop Connector Select Projects Screen! It is better to cycle the project data in/out for syncing latest greatest rather than have users load up their desktop connector full of projects and let data stagnate/have to be racked to update.

It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.

Incentivized

I don't make these decisions and its what the company wants

Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.

Incentivized

It is overall a very great product in terms of usability. Some features need some work like RFI tools and contruction administration tools. As the product develops I imagine these becoming more important and easier to use

Incentivized

No problems.

Incentivized

5 major outages in the last year, some on days of major deliverables or deadlines... dependent upon AWS

Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.

Incentivized

The data mitigation is complete garbage. Any cloud collaborated model takes 2x to load in the Autodesk Construction Cloud environment that if it was saved locally or to on prem servers. We had our systems and bandwidth all evaluated to be applicable but the data downloads and sequencing through Desktop Connector leaves much to be desired.

I have not had to use support other then as we got started
and had a few hick ups but they were great.
They answered all our questions even if some of them were no the program
does not do that. I guess the best support is one that is not needed because
the product works great and does its job right

Incentivized

Autodesk staff intervention often required to support IT when normal installs and direction was erroneous

We did not do any in person training

Incentivized

Great to have hands on folks to answer questions. Live training worked better for real time scenarios.

The training is provided well and recorded. Sometimes it was too fast to grasp, but the recordings make it easier to review at a later date.

Incentivized

Good as any other online content, not incredible. There was a cost associated with this training

Gave a notice to all
employees to come to work 15 min early on the day planned to implement the
program. I had Spanish and English signs
on how to down load the program and log in I showed them ALL how to log in and
out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
breaks were mandatory for all employees
at least 30 min per day. This ensures
safety on the roofs. We had a few people
who did not have passwords to the app store and we had a few problems with
android phones but most of them were on their way quickly. Most not happy about the change but I hope
they see the benefit of it now.

Incentivized

Be prepared for nothing to work originally, and support staff to fight change and be cumbersome at properly learning how to use in my opinion.

We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.

Incentivized

Procore's user interface is not as user-friendly. Next steps are not as obvious and the overall graphic design is more old-school. I do however like how Procore lists the specific issues that you are assigned on the home page. Procore can be more difficult to navigate and it's hard to find attachments.

Incentivized

I think it is priced a little high, but no time to look for other options at this time.

Incentivized

Required yearly upgrades and contracts a opposed to one-time purchases

We can't seem to get the simple things fixed. I wouldn't trust it.

Incentivized

Not applicable/harder to implement across larger workforces or large-scale projects

They were attentive and thorough when their software releases caused errors

• Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
• Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.

Incentivized

• Make us easier to manage files
• Coordination model more easier
• Keep internal file secret to external by managing access to our Autodesk Construction Cloud system

Incentivized