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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve UDP

    Score9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A

    Druva Security Cloud

    Score9.4 out of 10
    N/AWorkforce mobility and the rise of cloud services is an essential part of any business, but it creates a number of challenges for IT. Data spread across devices and cloud services, unpredictable schedules, and varied network connections all complicate efforts to protect and govern enterprise information. The Druva Cloud Platform (formerly Druva inSync & Druva Phoenix) provides unified data protection, management, and information governance across endpoints and cloud…N/A
    Pricing
    Arcserve UDPDruva Security Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve UDPDruva Security Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arcserve UDPDruva Security Cloud
    Considered Both Products
    Arcserve
    No answer on this topic
    Druva
    Chose Druva Security Cloud
    Easy to use, better price
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    271 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    262 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    272 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    234 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    249 Answers
    Features
    Arcserve UDPDruva Security Cloud
    Data Center Backup
    Comparison of Data Center Backup features of Arcserve UDP and Druva Security Cloud
    Feature
    Arcserve UDP
    -
    Ratings
    Druva Security Cloud
    9.3
    152 Ratings
    8% above category average
    Universal recovery00 Ratings9.3116 Ratings
    Instant recovery00 Ratings9.5117 Ratings
    Recovery verification00 Ratings9.5114 Ratings
    Business application protection00 Ratings9.495 Ratings
    Multiple backup destinations00 Ratings9.0110 Ratings
    Incremental backup identification00 Ratings9.4138 Ratings
    Backup to the cloud00 Ratings9.5151 Ratings
    Deduplication and file compression00 Ratings9.1143 Ratings
    Snapshots00 Ratings9.3115 Ratings
    Flexible deployment00 Ratings9.5119 Ratings
    Management dashboard00 Ratings8.9143 Ratings
    Platform support00 Ratings9.4123 Ratings
    Retention options00 Ratings9.4143 Ratings
    Encryption00 Ratings9.2128 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Arcserve UDP and Druva Security Cloud
    Feature
    Arcserve UDP
    -
    Ratings
    Druva Security Cloud
    9.4
    129 Ratings
    10% above category average
    Continuous data protection00 Ratings9.7123 Ratings
    Replication00 Ratings9.3106 Ratings
    Operational reporting and analytics00 Ratings9.3125 Ratings
    Malware protection00 Ratings9.3102 Ratings
    Multi-location capabilities00 Ratings9.3112 Ratings
    Ransomware Recovery00 Ratings9.576 Ratings
    Best Alternatives
    Arcserve UDPDruva Security Cloud
    Small Businesses
    No answers on this topic
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Forcepoint DLP
    Score8.5 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Forcepoint DLP
    Score8.5 out of 10
    Amazon S3
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve UDPDruva Security Cloud
    Likelihood to Recommend
    8.0
    (3 ratings)
    9.4
    (357 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (29 ratings)
    Usability
    10.0
    (1 ratings)
    9.9
    (76 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    9.9
    (2 ratings)
    9.6
    (76 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.7
    (164 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    1.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.3
    (133 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Arcserve UDPDruva Security Cloud
    Likelihood to Recommend
    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
    Read full review
    Druva
    100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible. Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.
    Read full review
    Pros
    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
    Read full review
    Druva
    • We like the option of downloading backed up files both individually and as a group.
    • The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
    • The Customer Success team does frequent reach outs and technical health checks.
    Read full review
    Cons
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
    Read full review
    Druva
    • They have more ways to improve in Analytics section and UX.
    • I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
    • Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Druva
    This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.
    Incentivized
    Read full review
    Usability
    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
    Read full review
    Druva
    The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails
    Incentivized
    Read full review
    Reliability and Availability
    Arcserve
    No answers on this topic
    Druva
    Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.
    Incentivized
    Read full review
    Performance
    Arcserve
    No answers on this topic
    Druva
    Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter
    Incentivized
    Read full review
    Support Rating
    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
    Read full review
    Druva
    We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!
    Incentivized
    Read full review
    In-Person Training
    Arcserve
    No answers on this topic
    Druva
    They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
    Read full review
    Online Training
    Arcserve
    No answers on this topic
    Druva
    As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
    Incentivized
    Read full review
    Implementation Rating
    Arcserve
    No answers on this topic
    Druva
    Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
    Incentivized
    Read full review
    Alternatives Considered
    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
    Read full review
    Druva
    We evaluated VMWare as a provider and found their dependence on IaaS or on-premises setup was a deal breaker. Being all-cloud really required that we have a cloud-native SaaS backup solution. VMWare and other IaaS and on-prem providers really could not match Druva Data Resiliency Cloud's abilities, at least not that we were able to determine.
    Incentivized
    Read full review
    Scalability
    Arcserve
    No answers on this topic
    Druva
    As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.
    Read full review
    Return on Investment
    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
    Read full review
    Druva
    • Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
    • Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.
    Incentivized
    Read full review
    ScreenShots

    Druva Security Cloud Screenshots

    Screenshot of Druva™ delivers unified data protection, management, and information governance for cloud applications. Delivered as-a-service, Druva inSync for SaaS applications simplifies backup, archival, and compliance to reduce the cost and complexity of protecting online data, ensure regulatory compliance, and improve data visibility.Screenshot of Druva inSync delivers automated multi-cloud backup, recovery, and compliance for SaaS applications such as Microsoft, Google Workspace, and Salesforce to protect against SaaS outages and attacks in a secure, centralized cloud platform.Screenshot of A Cloud-native Design for User Data Protection and Management
Scalability is provided by the dynamic scaling of Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Druva's global source level deduplication works with Amazon DynamoDB to store its hash table completing over a million looks-up every second.Screenshot of Druva offers an end-user data protection and governance platform that protects end-user workloadsa and offers value-add capabilities above and beyond core backup and recovery.