TrustRadius: an HG Insights company

Arctera Enterprise Vault vs. Commvault Cloud vs. Google Vault

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Enterprise Vault

    Score5 out of 10
    N/AArctera Enterprise Vault is a file archiving option.N/A

    Commvault Cloud

    Score7.7 out of 10
    N/ACommvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A

    Google Vault

    Score9.5 out of 10
    N/AGoogle Vault is an ediscovery and archiving service for messaging and content created through some applications in G Suite. Users can retain, search, and export an organization’s data from select apps with Vault for G Suite Business and Enterprise editions.N/A
    Pricing
    Arctera Enterprise VaultCommvault CloudGoogle Vault
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Enterprise VaultCommvault CloudGoogle Vault
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arctera Enterprise VaultCommvault CloudGoogle Vault
    Considered Multiple Products
    Cloud Software Group
    Chose Arctera Enterprise Vault
    Using Enterprise Vault means having a system that is not directly integrated in your backups, and not tied to the upgrade kadence of your backup systems is nice. With CommVault or other backup driven software the upgrade cycle and user experience is not always tied to the …
    Incentivized
    Commvault
    Chose Commvault Cloud
    Commvault has a single console to manage all platforms such as backup and replication. It's a good backup window for servers and different platforms.
    Incentivized
    Chose Commvault Cloud
    Hands down, CommVault exceeds the functionality of all products that we've evaluated. Few products bring together the comprehensive feature set that CommVault brings to our environment.
    Incentivized
    Google
    Chose Google Vault
    Veritas Enterprise Vault although the best backup solution present was quite expensive and difficult to implement at an org level. Google Vault is very smooth and easy to implement with orgs already using Google Workspace for business. The only reason for selecting Google …
    Incentivized
    Chose Google Vault
    The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    60 Answers
    94%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    55 Answers
    94%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    60 Answers
    88%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    47 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    50 Answers
    100%
    Implementation went as expected
    15 Answers
    Features
    Arctera Enterprise VaultCommvault CloudGoogle Vault
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Enterprise Vault and Commvault Cloud and Google Vault
    Feature
    Arctera Enterprise Vault
    -
    Ratings
    Commvault Cloud
    7.2
    77 Ratings
    16% below category average
    Google Vault
    -
    Ratings
    Universal recovery00 Ratings8.067 Ratings00 Ratings
    Instant recovery00 Ratings7.064 Ratings00 Ratings
    Recovery verification00 Ratings7.068 Ratings00 Ratings
    Business application protection00 Ratings7.572 Ratings00 Ratings
    Multiple backup destinations00 Ratings5.371 Ratings00 Ratings
    Incremental backup identification00 Ratings7.077 Ratings00 Ratings
    Backup to the cloud00 Ratings7.559 Ratings00 Ratings
    Deduplication and file compression00 Ratings7.575 Ratings00 Ratings
    Snapshots00 Ratings7.571 Ratings00 Ratings
    Flexible deployment00 Ratings6.166 Ratings00 Ratings
    Management dashboard00 Ratings7.567 Ratings00 Ratings
    Platform support00 Ratings7.067 Ratings00 Ratings
    Retention options00 Ratings8.065 Ratings00 Ratings
    Encryption00 Ratings7.564 Ratings00 Ratings
    Best Alternatives
    Arctera Enterprise VaultCommvault CloudGoogle Vault
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    BDRShield
    Score6.5 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Mimecast Cloud Archive
    Score8.8 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Arctera Enterprise VaultCommvault CloudGoogle Vault
    Likelihood to Recommend
    7.5
    (9 ratings)
    6.5
    (79 ratings)
    9.0
    (17 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    9.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (16 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (52 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Arctera Enterprise VaultCommvault CloudGoogle Vault
    Likelihood to Recommend
    Cloud Software Group
    I recommend Enterprise Vault, especially over native Exchange archiving when: 1. You have, or may need litigation holds and searches 2. There is a need to archive and set defined retention periods for Journaling 3. You have lots of duplicate large emails that you want to get deduplication of 4. You need/ want to be able to search attachment in addition to emails 5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
    Incentivized
    Read full review
    Commvault
    Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
    Incentivized
    Read full review
    Google
    Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
    • EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
    • EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
    • We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
    • Speed of archiving data was pretty fast.
    Incentivized
    Read full review
    Commvault
    • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
    • Improves our Disaster Recovery
    • Starting to utilize for data migration for VMware in places where Zerto is too expensive
    Incentivized
    Read full review
    Google
    • Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
    • Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
    • Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • The search function in the vault does not work very well.
    • Cost. If not planned diligently, it might add to the overall cost.
    • Not easy get a expert to address the issue fast.
    Incentivized
    Read full review
    Commvault
    • For database restores, it has to restore the entire database in order to recover just one table.
    • Backups of virtual machines with direct attached storage is difficult.
    • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
    Incentivized
    Read full review
    Google
    • More export options are available to the user, specifically allowing exported data to be imported into a new account easily
    • The interface is very basic and easy to use, but the dashboard could show more information to make it more usable
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.
    Read full review
    Commvault
    It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Usability
    Cloud Software Group
    No answers on this topic
    Commvault
    Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
    Incentivized
    Read full review
    Google
    Using Google Vault is straightforward
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Performance
    Cloud Software Group
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
    Incentivized
    Read full review
    Google
    No answers on this topic
    Support Rating
    Cloud Software Group
    No answers on this topic
    Commvault
    I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
    Incentivized
    Read full review
    Google
    No answers on this topic
    In-Person Training
    Cloud Software Group
    No answers on this topic
    Commvault
    Traning is very easy very helpful
    Incentivized
    Read full review
    Google
    No answers on this topic
    Online Training
    Cloud Software Group
    No answers on this topic
    Commvault
    Commvault training is very important and very helpful full for immplementation.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Implementation Rating
    Cloud Software Group
    No answers on this topic
    Commvault
    Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    I haven't research any other software against Enterprise Vault. Office 365 automatically has archiving capabilities that we use in the cloud. In comparison to Office 365, I'd say Office 365 comes out on top. For one thing, we essentially don't have to manage it. It also seems to preform better. However, Enterprise Vault does very well if you have an on-premise email solution.
    Incentivized
    Read full review
    Commvault
    In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
    Incentivized
    Read full review
    Google
    The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
    Incentivized
    Read full review
    Google
    No answers on this topic
    Return on Investment
    Cloud Software Group
    • Helps on the data management life-cycle, moving unused data to cheaper storage and/or deleting it after some time, if required.
    • Also helps reducing the amount of data to be backed up on the active array.
    Incentivized
    Read full review
    Commvault
    • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
    Incentivized
    Read full review
    Google
    • Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
    • Organized storage.
    • Easy interface once you get used it it- give it about a month.
    Incentivized
    Read full review
    ScreenShots