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Arctera Enterprise Vault vs. Mimecast Cloud Archive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Enterprise Vault

    Score5 out of 10
    N/AArctera Enterprise Vault is a file archiving option.N/A

    Mimecast Cloud Archive

    Score9.1 out of 10
    N/AMimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A
    Pricing
    Arctera Enterprise VaultMimecast Cloud Archive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Enterprise VaultMimecast Cloud Archive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Arctera Enterprise VaultMimecast Cloud Archive
    Considered Both Products
    Cloud Software Group
    Chose Arctera Enterprise Vault
    VE is Very robust and has a good granularity on the archiving rules. The IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web. Have great speed of archiving data and your frontend is easier for users. The …
    Incentivized
    Mimecast
    Chose Mimecast Cloud Archive
    The product offering is similar but the cost is lower in comparison to competitors. Also, the product is well integrated into various ecosystems and provides easy recovery and indexing. There are various connectors and APIs available which makes it easy to connect across …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Best Alternatives
    Arctera Enterprise VaultMimecast Cloud Archive
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Enterprise VaultMimecast Cloud Archive
    Likelihood to Recommend
    7.5
    (9 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    8.5
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (17 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (17 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (17 ratings)
    Support Rating
    -
    (0 ratings)
    6.8
    (4 ratings)
    User Testimonials
    Arctera Enterprise VaultMimecast Cloud Archive
    Likelihood to Recommend
    Cloud Software Group
    I recommend Enterprise Vault, especially over native Exchange archiving when: 1. You have, or may need litigation holds and searches 2. There is a need to archive and set defined retention periods for Journaling 3. You have lots of duplicate large emails that you want to get deduplication of 4. You need/ want to be able to search attachment in addition to emails 5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
    Incentivized
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    Mimecast
    If someone is looking for a cloud archive solution, I believe Mimecast Cloud Archive has one of the best. I have worked with a few competitors in the past but the reason we have continued with Mimecast Cloud Archive is because of the capability, cost to value, and support that we receive. They also have other capabilities that can add security to your environment that you can access from the same portal.
    Incentivized
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    Pros
    Cloud Software Group
    • EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
    • EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
    • EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
    • We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
    • Speed of archiving data was pretty fast.
    Incentivized
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    Mimecast
    • Sync and Recover is a great tool for when you need to recover emails quickly or in bulk.
    • The archive is nested in the mail protection admin portal, so it is easy to navigate between the recent mail in the protection portal (limited window of time) and the archive when searching for emails during investigations or troubleshooting.
    • The additional protection feature allows scanning of emails that land in the archive. This helps with internal to internal emails that might have been malicious, for instance from a compromised account.
    • The Mimecast for Outlook add-in is nice, although you can access it from the web as well, for seeing your own archives. If users are missing an email, they can look there on their own without submitting an IT support ticket.
    • We do not allow end users to restore their own, but that is a feature that exists as well.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • The search function in the vault does not work very well.
    • Cost. If not planned diligently, it might add to the overall cost.
    • Not easy get a expert to address the issue fast.
    Incentivized
    Read full review
    Mimecast
    • The system runs slowly at times.
    • There are so many features, it can be difficult to find exactly how to perform some actions.
    • Emails are not automatically shown in their native format when searched you must click on the email and then request it be formatted in the proper format (HTML, plaintext, etc.).
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.
    Read full review
    Mimecast
    The product is an excellent tool for our organisation. With one incident in the past it helped clear any wrong doing when an external party had their email hacked. We where able to show that when the email left our org it was in tact with out modification and only after it arrived in the partners org was it changed. This one incident alone has shown how valuable the tool is.
    Incentivized
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    Usability
    Cloud Software Group
    No answers on this topic
    Mimecast
    The archive is easy to use and the searching is highly customizable. You can easily search based on timeframe, sender, recipient, words, phrases, and attachments. The ability to search keywords within attachments, body, and subject line is incredibly helpful. We're able to quickly and easily find what we're looking for.
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    No answers on this topic
    Mimecast
    There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
    Incentivized
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    Performance
    Cloud Software Group
    No answers on this topic
    Mimecast
    The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
    Incentivized
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    Support Rating
    Cloud Software Group
    No answers on this topic
    Mimecast
    It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
    Incentivized
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    Implementation Rating
    Cloud Software Group
    No answers on this topic
    Mimecast
    We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    I haven't research any other software against Enterprise Vault. Office 365 automatically has archiving capabilities that we use in the cloud. In comparison to Office 365, I'd say Office 365 comes out on top. For one thing, we essentially don't have to manage it. It also seems to preform better. However, Enterprise Vault does very well if you have an on-premise email solution.
    Incentivized
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    Mimecast
    One of the big features of Mimecast is the ability to send large files. We used to use CItrix Sharefile for this but switched over to Mimecast's LFS for one large reason...since we are archiving all of our mail in Mimeast anyway we would have wanted these attachments, even if large, also available to if we go back to look at old emails. However just for usability sake I think Citrix Sharefile's large file send is more polished and probably works a little better. We just choose to use the Mimecast so we had a one stop shop when it came to email archiving
    Incentivized
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    Return on Investment
    Cloud Software Group
    • Helps on the data management life-cycle, moving unused data to cheaper storage and/or deleting it after some time, if required.
    • Also helps reducing the amount of data to be backed up on the active array.
    Incentivized
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    Mimecast
    • I can't put an exact dollar figure on it but Mimecast makes our company more efficient when it comes to email search and discovery.
    • Being heavily regulated it's great to have peace of mind when we're audited and I can just say we have Mimecast. Check that box off!
    • We were quite relieved when Mimecast stopped inbound attachments infected with WannaCry.
    • I enjoy the benefits of a cloud service so I don't have to manage hardware, deal with upgrades, or figure out complicated licensing schemes.
    Incentivized
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    ScreenShots

    Mimecast Cloud Archive Screenshots

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