An cloud email archive that just works.
Updated January 05, 2025

An cloud email archive that just works.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Cloud Archive

We needed to replace our previous on-prem e-mail archiving solution (Barracuda) with a could-based solution and do it in conjunction with our move to Exchange Online. After speaking and demoing all of the current best players in this space we decided to go with Mimecast as it just odes what is meant to do with no fuss and it works. The migration was seamless and the users took to it in no time. We use it across the whole Company and users rely on it as it allows them to keep records of all e-mails and also helps us when we need to retrieve messages from employees no longer at the company.

Pros

  • Unlimited archive capability.
  • Easy to search.
  • Easy to manage and deploy/migrate to.

Cons

  • The search interface (in the Admin panel) could be improved and made more intuitive.
  • The search period in the Outlook Plugin can't be changed from the default of 1 year, this needs to be customizable.
  • Add the ability to send messages from the web Interface.
  • We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly.
  • Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance.
It is a very intuitive system, thought by its symplicity it may lack some more advanced functions that other products do offer, but it does what it's designed for with no fuss and almost no trainign is needed to perfrom most of the functions required of a Clod Archive system.
Performance of the system and UI is genrally good with no visible delays or timeouts, but the moment you need to run an export the system takes a long time and there is no option to monitor the status so you have to keep on checking or refreshing the page.
Never had an issue with the system's availability and being cloud base it has sufficient redundancy for this not to be an issue.
  • Barracuda Cloud Archive (formerly Sonian) and Proofpoint Archiving and Compliance
As opposed to its competitors, Mimecast Could Archive is a product designed IN the cloud. The other products were all basically traditional appliances hosted in the cloud and come with many limitations that Mimecast doesn't have. The ease of management and use of Mimecast is above that of its competitors as it's intuitive and efficient.

Do you think Mimecast Cloud Archive delivers good value for the price?

Yes

Are you happy with Mimecast Cloud Archive's feature set?

Yes

Did Mimecast Cloud Archive live up to sales and marketing promises?

Yes

Did implementation of Mimecast Cloud Archive go as expected?

Yes

Would you buy Mimecast Cloud Archive again?

Yes

After looking at all the alternatives Mimecast is the best cloud e-mail archive in the market as it does all the things you would expect form an e-mail archive solution with no fuss. Add to this a simple interface and a simpler end-user UI and it makes for a very attractive product that your users will take to in no time.

Using Mimecast Cloud Archive

2500
5 - General System Administrator knowledge
  • Email archiving
  • Legal compliance and searches
  • N/A
  • N/A
The system does what we require of it and the support is good. No need to replace it at the moment.

Evaluating Mimecast Cloud Archive and Competitors

Yes - Barracuda Archiver, replaced due to the sysem being a legacy, on-prem appliance that was not meeting the requirements as we were migrating to the cloud.
  • Cloud Solutions
  • Integration with Other Systems
We needed a cloud-only ssystem that could be easily deployed and that integrated with the rest of the solutions we use.
Wouldn't change it

Mimecast Cloud Archive Support

On the few occasions when we had to contact customer support, they have been responsive and acted on our concerns or issues pretty quickly, escalating issues to their engineers when needed,
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, but it was inlcuded as part of the package.
Account manager being proactive and informing us incoming changes by another vendor that would impact our systems.

Comments

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